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Mark Terry
270 Reviews
I'm a father of 4 and love spending time with my wife and kids. I have been in the automotive business for over 22 years and have a passion for people and cars. My wife, mother and I all drive Volvo's!! #Volvoforlife
Read moreDealership Experience
5 yrs, 6 mos
Industry Experience
19 yrs, 6 mos
Languages Spoken
English
Spanish
270 Reviews
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270 Reviews of Mark Terry
January 29, 2026
Very helpful and informative of diagnostic and potential resolutions. Helped up with an appraisal and getting a sales person to help us with a new car resolutions. Helped up with an appraisal and getting a sales person to help us with a new car More
by Killianjoe03
Verified CustomerOther Employees Tagged: Mark Terry
January 28, 2026
Service is top notch and they treat you well. Mark went the distance to try and get my extended warranty claim approved. Even though it didn't get approved, I know Mark tried his best. Jason prov Mark went the distance to try and get my extended warranty claim approved. Even though it didn't get approved, I know Mark tried his best. Jason provided a thorough overview of the state of my vehicle. His suggestions and advice helped me understand issues and make quality decisions. More
by brandnewcarguy
Other Employees Tagged: Mark Terry
January 25, 2026
Prompt and communicative. Thank you! Mark at Smythe was very helpful, made sure to dig into a mystery seat issue I was having and solved it! Service was prompt and the communi Thank you! Mark at Smythe was very helpful, made sure to dig into a mystery seat issue I was having and solved it! Service was prompt and the communication methods were helpful to me to check in during a work day. More
by whit.burge
Other Employees Tagged: Mark Terry
January 22, 2026
Efficient, reliable, friendly! We are made to feel like a part of the Volvo family. That is why Volvo is our choice for the future. We are made to feel like a part of the Volvo family. That is why Volvo is our choice for the future. More
by ilina.kapoor
Other Employees Tagged: Mark Terry
January 20, 2026
Mark was very professional during the drop-off, the status of what service was recommended, the explanation of cost estimates and ultimately the pick-up of the vehicle. status of what service was recommended, the explanation of cost estimates and ultimately the pick-up of the vehicle. More
by Lasaracinod
January 15, 2026
Mark was exceptional! If I could have given him more than 5 stars I would have. Mark, Ryan and Lucas stayed well after hours until the particularly difficult issue with If I could have given him more than 5 stars I would have. Mark, Ryan and Lucas stayed well after hours until the particularly difficult issue with my key fobs was resolved. If I lived closer to this dealership, I would definitely go there for service. Regina put the best people in charge of my issues. The only reason I rated the dealership itself a 4 was that I had to ask my salesperson for missing documents several times before they were sent. He also did not call me when my registration came in, luckily Mark sent me up to the reception desk to ask and they were there. The document and registration fees were not explained to me prior to purchase and I did not realize until afterwards that there is a large variation in fees between New Jersey and New York. Initially, my salesperson said that there was not a Costco discount on pre-owned cars, even though I had a certificate. After checking with a manager, he found out that there was and applied it. I was rushed out of my session with the person explaining the car (even though we were not finished) to go to the financial person, only to wait there in the waiting room. Afterwards, I spoke to Val, who was very helpful and put me in touch with Regina, who assigned Mark to help me. I have nothing but the highest praise for Mark and the service team! More
by ARMINAY
Other Employees Tagged: Regina Krauza , Val Pereira
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