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Mark Terry
Mark Terry at Smythe Volvo Cars

Mark Terry | Page 11

Service Advisor

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

Contact Me
4.9
242 Reviews

I'm a father of 4 and love spending time with my wife and kids. I have been in the automotive business for over 22 years and have a passion for people and cars. My wife, mother and I all drive Volvo's!! #Volvoforlife

Dealership Experience

5 yrs, 4 mos

Industry Experience

19 yrs, 4 mos

Languages Spoken

English English

Spanish Spanish

4.9

242 Reviews

Write a Review

242 Reviews of Mark Terry

December 19, 2025

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Employee Rating

I have been having service at Smythe Volvo for 50 years. They have always been wonderful to me. They are gracious, helpful and accommodating whenever I need help and they keep my Volvo in good and safe cond More

by KENNETHJER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Doug MacAdam, Scott Jackson, Jessica Hermida

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Dec 19, 2025

Smythe Volvo Cars responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Enjoy!

December 18, 2025

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Employee Rating

Very attentive and good communication from drop off to pickup My experience getting the loaner was very smooth and efficient also More

by MYLUCKYSON
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

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Dec 19, 2025

Smythe Volvo Cars responded

Thank you for sharing your experience. We're glad the loaner process and communication met your expectations. Smythe Volvo Cars appreciates your feedback.

December 17, 2025

Dealership Rating
Employee Rating

Great communication. Completed work on car in the time they told me it would be done. Mark very professional and kind More

by JMKSIMMONS30
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

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Dec 22, 2025

Smythe Volvo Cars responded

Smythe Volvo is pleased that you had a positive interaction with our team. We look forward to assisting with your automotive needs in the future.

December 17, 2025

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Employee Rating

Though the welcoming and the behavior of Mike was courteous and friendly throughout the process, but the outcome of the repairs were rather disappointing and in view of the results expensive. . More

by GRIZK03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 17, 2025

Smythe Volvo Cars responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Mike here at Smythe Volvo Cars. Enjoy!

December 12, 2025

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Employee Rating

Easy to book an appointment, great welcome , timely service Good explanation of the process, mark offered a great customer service More

by CURTISS.DAKPOGAN
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

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Dec 13, 2025

Smythe Volvo Cars responded

Thank you for your great feedback. We’re pleased our team could assist you at Smythe Volvo and appreciate your kind words about their service.

December 11, 2025

Dealership Rating
Employee Rating

Quick, painless, Mark was very friendly and helpful I appreciate everything that Smythe did to fix my car More

by LGANDERS18
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

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Dec 11, 2025

Smythe Volvo Cars responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Smythe Volvo Cars to be a positive one. Please don't hesitate to reach out if you need anything else. Enjoy!

December 11, 2025

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Employee Rating

Brought my car in for the annual service and it was quick and painless. They were responsive and very helpful in getting things set up. More

by PAT.WONG1204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Jackson, Regina Krauza, Patrick Mclaughlin

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Dec 11, 2025

Smythe Volvo Cars responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Enjoy!

December 10, 2025

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Employee Rating

I have experienced over 25 years of great service. Mark Terry was the best! I keep on coming back. More

by GCAMPION24
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

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Dec 11, 2025

Smythe Volvo Cars responded

Thank you for choosing Smythe Volvo Cars. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Enjoy!

December 10, 2025

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Employee Rating

Always a great experience! !! Love my Volvo and trust the service department to keep it in excellent condition More

by marlenei
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

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Dec 10, 2025

Smythe Volvo Cars responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Enjoy!

December 06, 2025

Dealership Rating
Employee Rating

Smythe Volvo automobile service is very good but a bit pricey. Their customer service is quite good. More

by LGRIESMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 07, 2025

Smythe Volvo Cars responded

Thank you for sharing your experience with Smythe Volvo Cars. We're glad our customer service met your expectations. Your feedback about pricing is noted.

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