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Mark Terry
264 Reviews
I'm a father of 4 and love spending time with my wife and kids. I have been in the automotive business for over 22 years and have a passion for people and cars. My wife, mother and I all drive Volvo's!! #Volvoforlife
Read moreDealership Experience
5 yrs, 5 mos
Industry Experience
19 yrs, 5 mos
Languages Spoken
English
Spanish
264 Reviews
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264 Reviews of Mark Terry
Verified Customer
January 09, 2026
Jessica, Mark, Ryan, and Regina, went above and beyond to get my car repaired. They keep me in the loop informing me of what had to be done and explaining why it was necessary. Luckily I had an extended war get my car repaired. They keep me in the loop informing me of what had to be done and explaining why it was necessary. Luckily I had an extended warranty and prepaid maintenance covering my car for 10 years of ownership so it was nice to walk away with a $0 repair bill. The Service department at Smythe Volvo is always a pleasure, courteous, polite, and easy to work with. More
by XC40 OSD
Other Employees Tagged: Kevin Flanagan, Tom Coward, Doug MacAdam, Tina Dewald, Regina Krauza, David Ferrence, Billy Shannon, Jessica Hermida, Patrick Mclaughlin
January 05, 2026
Mark Terry is top notch! He is THE BEST. He should be promoted. He never ceases to amaze me and his customer service is EXCELLENT He is THE BEST. He should be promoted. He never ceases to amaze me and his customer service is EXCELLENT More
by esantambrogio3
Other Employees Tagged: Mark Terry
January 04, 2026
Justin was polite and efficient. Took my information and left me to enjoy a coffee in your waiting room. Service completed, I left driving 10 miles when suddenly the tire pressure li Took my information and left me to enjoy a coffee in your waiting room. Service completed, I left driving 10 miles when suddenly the tire pressure light turned on on dashboard. I had to return. Should that happen, considering I just paid over $1000 for the 40,000 mile check up on my V 60? More
by DADDER3
Other Employees Tagged: Regina Krauza , Justin… Four stars!
January 02, 2026
Top-notch service at Volvo Smyth! Efficient, honest, high-quality work. The staff is friendly and the facility is spotless. Efficient, honest, high-quality work. The staff is friendly and the facility is spotless. More
by DAYO.AWS
Other Employees Tagged: Scott Jackson
January 02, 2026
When I arrived with my XC60 they were ready for me and my vehicle and greeted me in a polite and positive way. My problem was diagnosed promptly and the repairs were completed the same day. I was provided wi vehicle and greeted me in a polite and positive way. My problem was diagnosed promptly and the repairs were completed the same day. I was provided with a loaner vehicle and was able to complete my busy day and got my vehicle back at the end of the day. A good experience no doubt I will return. More
by Braunerb
Other Employees Tagged: Tom Coward, Doug MacAdam, Scott Jackson, Tina Dewald, Regina Krauza, David Ferrence, Billy Shannon, Jessica Hermida, Patrick Mclaughlin
December 27, 2025
Very knowledgeable and supportive. Explained recommended service items. Helped prioritize and discussed important safety reasons behind the proposed work. Work completed in a timely Explained recommended service items. Helped prioritize and discussed important safety reasons behind the proposed work. Work completed in a timely manner. Staff was courteous. More
by SAD1EGRAHAM2001
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