Marna Sakios | Page 9

I was helped by Jeremy and Marna, both were amazing! Thanks to all the staff for the great experience! Easy, no pressure car buying experience Thanks to all the staff for the great experience! Easy, no pressure car buying experience More

by Joe Fife Verified Customer Verified Customer

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The are very fast and efficient on duty I appreciate for service was so quick service was so quick More

by OSCAROMULAMA Verified Customer Verified Customer

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Everyone is wonderful, friendly and so helpful. Marna and Mario were great.I will highly recommend this dealership to my family and friends. Marna and Mario were great.I will highly recommend this dealership to my family and friends. More

by callaway.lisa88 Verified Customer Verified Customer

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Best car buying experience ever. I was very impressed with the customer service. I was taken care of as soon as I walked through the door. Maria is awesome! I was very impressed with the customer service. I was taken care of as soon as I walked through the door. Maria is awesome! More

by FELICIAANTUNEZ Verified Customer Verified Customer

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Marna was very efficient and very nice to deal with. No Hassle with the price and she got me everything she promised to get me on my purchase of my 2005 Honda CRV. Even though I was looking for a used c No Hassle with the price and she got me everything she promised to get me on my purchase of my 2005 Honda CRV. Even though I was looking for a used car Marna treated me like I was looking to buy a new car and I sure did appreciate that. she made it so that I will be back to Ken Garff Riverdale for my next automobile purchase. The guy that brought the car out to us even filled the tank and made sure it was a Freshly Washed Car. Thank You Marna for your excellent help. Hope to see you soon. My Daughter is looking to trade in a car soon and I really like Honda CRVs.so keep me informed on any 2005-2010 models you may come across. Gary Duran More

by GARYDDURAN Verified Customer Verified Customer

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I was very disappointed with 1st service experience after purchase of car, which occurred ~Aug 2021. However I later became Extremely pleased with Daniel King and how he arranged the 2nd service appointment purchase of car, which occurred ~Aug 2021. However I later became Extremely pleased with Daniel King and how he arranged the 2nd service appointment on Jan 29, 2023 to address the my 10 month issue I was trying to get resolved. That we experienced after owning the car for two months. Daniel went above and beyond to ensure my disappointment with Ken Graff Riverdale dealership was rectified and I was a satisfied customer before I went back home to Blackfoot, Idaho. Dan could of blown me off like the original sales lady whom first reach out to me on a inquire to buy a car from Ken Graff did. Dan completed the sale of a 2019 WRX Subaru to our family as this sales lady was not in the day we drove down from Idaho to test drive cars. From the first moment Dan was interested in selling us what we were interested in and not what he wanted to sell. He was patient, kind, helpful and genuinely friendly to my entire family while we made an important decision on a car for our 17 year old daughter. His demeanor didn’t change after the sale was final. Several times I reached out to Daniel for assistance and he was always eager and quick to help. After many dead end conversations with our original sales lady on a feature, Theft Patrol, purchased with the sale of the car, the program had quick working 2 months after we paid $500 for it. Ken Graff service department told me after driving ~256 miles to have it looked at they had no idea what it was , what to do about it and I needed to take it to a Subaru dealership as it was there issue. To much disappointment I did this after taking the car back to Idaho only to find it wasn’t a product Subaru used and that Ken Graff had indeed installed it and needed to take ownership of the issue we where having. I patiently waited 8 months for this to get resolved with my initial sales lady. I started to send a scathing letter to the dealership owner and management when I decided to reach out to Daniel for the best route for resolution. I might add my mother was pretty set on buying a new Honda from your dealership but after the way I was treated by the service department and sales lady she decided to keep her Toyota, we had intended to purchase this car from Daniel. As always one text to Daniel, and he promised to get resolution and apologized for the dealership and mishandling of us as customers. My appointment was Jan 29, 2022 and Danial made good on his promise to help me. He did more than that and ensured everything went well with the appointment and even helped me reset the software. This was time he could of been making a sell to another customer but he made time to help me. You seldom meet salesmen like Daniel as I mentioned his attributes earlier and he’s every bit of those every time you interface with him. I wish he sold Audi’s…. For my next upgrade to a new model. Daniel should be recognized as he’s definitely an an asset to your business and the reason why people keep coming back and sending friends, family and co-workers to your dealership. I hope you take the time to acknowledge Daniel for what he does to bring excellence to your establishment. Thank You More

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Quick and easy working with Marna. Figured out the vehicle and out the door..Quick! vehicle and out the door..Quick! More

by jared20 Verified Customer Verified Customer

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Thank you Marna for all of your patience and help. You mad the experience a lot of fun. mad the experience a lot of fun. More

by LYNDSIJM1 Verified Customer Verified Customer

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He staff was very helpful while ensuring I got the best deal and best rate possible. deal and best rate possible. More

by Dols401 Verified Customer Verified Customer

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Happy with the service as didn’t experience any hassles and Marna was personable and professional. and Marna was personable and professional. More

by RAIDERSFAN_76 Verified Customer Verified Customer

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