Went into Phillips Chevrolet on thurs and was approached by Jim Rio. He was very nice and very helpful was never pushy as some dealerships are. I was looking for a Traverse between him and Marty McKenna they found me the perfect car with everything I was looking for! Would definitely recommend Phillips!
"GREAT CUSTOMER SERVICE"
- BABYGIRL 1
Early one Monday morning in October 2018, I called Marty McKenna with a couple of concerns that I had encountered previously with Phillips Chevy in Frankfort, Il. Marty was very patient and kind as he listened to my concerns. He also addressed each and every one concern with honesty and reassured me to come in and purchase a car for our daughter. When we arrived, Marty introduced us to a great product specialist by the name of Tom Frachalla. The experience that my family had with Marty was truly one of a kind. Even with Marty being in a "management" role, he sat down, rolled his sleeves up and do whatever he had to do to ensure that we were comfortable with EVERYTHING. Thanks Marty for all that you did for my family. I plan to visit you and Tom in 2019 for an RST Tahoe. See you soon :)!
"Best EMPLOYEE's "
Joe and Marty we the best!
I came in with my cars that I saw online and in and out in 2 hours! I will have have passed the name on to couple of my friends already :)
Thank you for my car, I love it :) :)
"Amazing experience "
I drove from Sandusky Ohio out to Phillips (4 1/2 hour drive) because of the amazing pricing they had compared to local dealerships and the dealers I dealt with in Michigan. They offered top dollar for my trade (sight unseen) and Walter the sales manager helped get everything in place before I came out. My salesman Rami Alamawi is hands down the BEST salesman I have ever dealt with. He was so accommodating and made sure every little detail I wanted was taken care of and then some. I do not like Fords, but if I went out there to buy another Chevy and they told me Rami left for a Ford dealer, I would leave and go buy a Ford, that’s how good this guy is. And a big thanks to Marty McKenna the internet salesman. He took my original calls and helped get the ball rolling and answered lots of questions and did lots of leg work to get the deal started. Next time I’m in the market for another Chevy I would most certainly make the trek to Phillips Chevrolet in Frakfort without even thinking twice. Thanks again Marty, Walter and Rami, you guys are top notch in your field.
"THIS DEALERSHIP CANNOT BE BEAT!"
I am so grateful the day I met Marty at Phillips. He has helped me tremendously with multiple cars and goes above and beyond your expectations. They are here to help you get a car and not push one on you. Joe also will do anything to satisfy a customer. He shows you how to work everything in your car so you leave feeling comfortable about your vehicles options and vehicles safety. He also makes sure your happy and everything is going good with your purchase. Not to mention they are both the kindest people you will ever meet. They both make you feel very comfortable. I have and will be telling everybody I know to go here for a vehicle. I am still in shock at how great they made me feel. I also am in love with me brand new car. I would like to thank Walter for his great service in helping getting things done. I can honestly go on and on with praising how great the overall service was. I would just like to thank Phillips Chevrolet for having Marty, joe, and Walter working for them or else I would not have this great feeling over my car. This is why I have never bought a car from another dealership. I can't say thanks enough. Thank you again, Irene.
"Delightful painless buying experience."
- brian farrell
The sales staff i dealt with were fair, experienced and very knowledgeable. They treated me with respect and were not overbearing. I would not hesitate with recommending them to a family member or friend.
"Treated Like Family"
- Joy Rider
I went into Phillips Chevrolet because I've heard of their Best Dealer Awards. Due to an unfortunate accident my previous car had been declared a total loss. I was left with a considerable debit as a result. Lynn, Marty, Dan and Robert were absolutely fantastic throughout the whole process. Lynn was by my side every step of the way making sure things were being taken care of and that I was comfortable. We were treated with courtesy, respect, and understanding by all. I appreciated the individual attention and not being treated as a routine sales job. They were all very personable and genuine going above and beyond the norm. I walked in a nervous, devastated, basket case. I walked out a very happy, satisfied new car owner with a considerabley fair deal had. I will be sharing my pleasant experience so that others my find their first and last stop they have to making is one in the same. Thank you Phillips Chevrolet! 😊
Other Employees Tagged:
Dan Costello ,
"Great dealership experience"
- Sue Palacios
Paul Bellisario and the Phillips Chevrolet team that helped assist my experience with the purchasing of a new vehicle was great. I have never felt so relieved and grateful for all their help. Thank you all
- Betty B.
I am a longtime repeat customer as I have always been treated with great respect and valued as
a customer. Recently I visited Phillips Chevrolet to return a leased vehicle and lease a new vehicle.
My goal was to lease a step up from my Cruze to a Malibu at a price that I could still afford. I worked
with MartyMcKenna, sales manager, and Jacob Porterfield, product specialist. They worked with me
patiently to accommodate my needs. Wow!! I left the dealership in a Malibu at a lease I could afford!
They had me melting in my shoes! Thank you Marty and Jacob as you have once again made me
a very happy and satisfied customer!
Other Employees Tagged:
"Forth vehicle from Phillips"
Love this place. Everyone is really friendly and welcoming but not pushy. Every time I have been here I have told them what I can do and can not do and they make it happen w a vehicle I am very happy driving away in. Anyone even thinking of buying a new car I tell them they have to go to Phillips. Service is great too, they listen and try to figure out what is going on even when you dont know what you are talking about LOL.