Mary Berenguer | Page 10

Transparent and low pressure sales experience I just leased a new Rav4 from this dealership. Mike N. was the sales associate who helped me. I found the whole sales process to be a breeze. It helpe I just leased a new Rav4 from this dealership. Mike N. was the sales associate who helped me. I found the whole sales process to be a breeze. It helped that I knew what I wanted headed in to the store. Pricing was absolutely fair (I did plenty of research about incentives and compared MSRP within trim levels at 4 other dealers) and transparent. Mike is a good guy. It was a low pressure sales process, which I appreciated. He had some flexibility within the trim level (XLE-gasoline engine) to make me happy. BTW: The car is great. The RAV4 is economical to commute with and has enough room for golf clubs and luggage. Rides nice and the safety features are a HUGE plus. They really are. I have not used the service department yet for this car, but, we have in the past with our other RAV4 (2010). They recently upgraded the whole service department and I would rate them tops amongst other dealership service departments I have used over the years. More

by bartendo Verified Customer Verified Customer

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I would recommend to anyone looking for a new car The whole team at Wappingers Falls Toyota made us feel welcome, worked with us to find a deal that was fair for everyone, and when we agreed-upon out The whole team at Wappingers Falls Toyota made us feel welcome, worked with us to find a deal that was fair for everyone, and when we agreed-upon out the entire process was extremely fast. That never even felt like I was buying a car, it was a very pleasant experience, and for the first time The whole team at Wappinger‘s Falls Toyota made us feel welcome, worked with us to find a deal that was fair for everyone, and when we agreed-upon it the entire process was extremely fast. Never even felt like I was buying a car, it was a very pleasant experience, and for the first time I can say dealership has earned my business for life More

by lambeauleap2014 Verified Customer Verified Customer

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Very happy customer My wife and I had an excellent experience in buying our first "new" vehicle! We are thankful we have chosen your dealership. We were very fortunate to My wife and I had an excellent experience in buying our first "new" vehicle! We are thankful we have chosen your dealership. We were very fortunate to have met Romy! He explained everything to us very clearly and thoroughly, two big thumbs up! I feel like I couldn't thank him enough for breaking down everything from features to finance to my wife and I More

by Jon and Jenna Verified Customer Verified Customer

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Quick service I took my vehicle in to get the car starter installed. I was in and out in less than an 1 hour. I’m very happy with my Toyota Highlander. It’s ever I took my vehicle in to get the car starter installed. I was in and out in less than an 1 hour. I’m very happy with my Toyota Highlander. It’s everything I was looking for. More

by mshump808 Verified Customer Verified Customer

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It was the worst experience I had Very disappointed.Nothing was sweet.Very untrustworthy and unreliable.I had to go to the dealer twice after I paid in full and they sent me home with Very disappointed.Nothing was sweet.Very untrustworthy and unreliable.I had to go to the dealer twice after I paid in full and they sent me home with out the title!!!! More

by lulu.bx7284 Verified Customer Verified Customer

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Baught a used car even though I live far away from dealer. Everyone I came in contact with was friendly and courteous. Wadie, the salesman I worked with was very professional working with me. I left them an Everyone I came in contact with was friendly and courteous. Wadie, the salesman I worked with was very professional working with me. I left them an old junk car, and they still discounted the document fee even though it would cost to have it removed. I live 5 to 6 hours away from the dealer so not practical for me to go there for service calls, But I think they would be good. They were mindful of my long trip home after I made the deal, and got me out as fast as possible. More

by ebdmlehman Verified Customer Verified Customer

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Good service at a great rate. The customer service was professional, was looking for ways to help you save for the work being done in my car. at a great rate. The customer service was professional, was looking for ways to help you save for the work being done in my car. More

by JMORANCY7 Verified Customer Verified Customer

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What every dealership should try to emulate. There isn’t anything I can say other than perfection! Service is always professional and thorough. New vehicle purchase are flawless and without There isn’t anything I can say other than perfection! Service is always professional and thorough. New vehicle purchase are flawless and without any stress, Daryl and his team are the absolute best in the industry. Follow up and connection to customer is timely, appropriate, and respectful. DCH Wappingers is by far the best dealer in the state and perhaps the country. More

by sfitchny Verified Customer Verified Customer

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Excellent experience at DCH Wappinger's Falls Overall most pleasant car buying experience I have ever had. Friendly, thorough, and no non-sense. Their reputation is validated and I walked away a v Overall most pleasant car buying experience I have ever had. Friendly, thorough, and no non-sense. Their reputation is validated and I walked away a very happy customer. More

by cgpapaleo Verified Customer Verified Customer

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Very smooth transaction. The first impression from this business was an inquiry from using the “true car” app. The main reason that I started and ended here was the fact they The first impression from this business was an inquiry from using the “true car” app. The main reason that I started and ended here was the fact they didn’t contact me constantly. Mary from internet sales was very easy going and Peter in sales was a decent guy to deal with. I personally can’t stand people in sales but the experience was smooth. I would recommend them. More

by petercasagrande Verified Customer Verified Customer

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