Mary Brown
Mary Brown at RBM of Alpharetta

Mary Brown | Page 11

Customer Experience Consultant

RBM of Alpharetta

345 McFarland Parkway
Alpharetta, GA 30004

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5.0
153 Reviews
5.0

153 Reviews

Write a Review

153 Reviews of Mary Brown

May 11, 2021

Dealership Rating
Employee Rating

Gwen Moss made my experience with RBM of Alpharetta, GA an amazing experience. This experience has by far been one of the most pleasurable ever. More

by jessflow5
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gwen Moss , Lisa Brennan

May 12, 2021

RBM of Alpharetta responded

Thank you, jessflow5! We really appreciate the kind words and thank you for your business. We're delighted to hear that Gwen could provide you with a great buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving and look forward to seeing you again soon! Sincerely, RBM of Alpharetta

May 12, 2021

jessflow5 responded

My pleasure!

April 12, 2021

Dealership Rating
Employee Rating

The pre-purchase process ,to include description, features, options and explanation of next steps were fully transparent. The efficiency, accuracy and timeliness of the purchase transaction is the sm More

by Ron Lilly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Favini , Ramona Razavi, John Sauer

Apr 14, 2021

RBM of Alpharetta responded

Thank you, Ron Lilly. We really appreciate the kind words and thank you for your business. We're delighted to hear that the whole team at RBM of Alpharetta could provide you with a delightful buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving and look forward to seeing you again soon! Best wishes, RBM of Alpharetta

April 12, 2021

Dealership Rating
Employee Rating

Jeff Twiggs and the staff at RBM Alpharetta once again delivered the highest quality service with a new car purchase! The entire staff provides a warm and professional welcome with the most genuine care! More

by GF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Twiggs , Chad Boling, Lisa Brennan

Apr 14, 2021

RBM of Alpharetta responded

Thank you, GF. We really appreciate the kind words and thank you for your business. We're delighted to hear that Jeff and the whole team at RBM of Alpharetta could provide you with a delightful buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Best wishes, RBM of Alpharetta

April 01, 2021

Dealership Rating
Employee Rating

John Sauer delivered my new car seamlessly. It was a rainy day, he had it pulled into the showroom to ensure I had a stellar experience. Due to the rain, the roof and inside door panels had not been wi More

by Karen R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lisa Brennan, John Sauer, Elisabeth Sexton

Apr 02, 2021

RBM of Alpharetta responded

Thank you very much Karen R. We are grateful for the kind words and we thank you for your business. RBM of Alpharetta is delighted to hear that John could provide you with a professional, and enjoyable buying experience. Your complete satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

March 24, 2021

Dealership Rating
Employee Rating

Kyle Edson of RBM Alpharetta made our buying experience a joy. We ordered “Big Red” through Costco’s Auto Buying program and Kyle’s facilitation of the entire process made it painless. From picking us from More

by bearf15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Edson , Lisa Brennan, Elisabeth Sexton

Mar 24, 2021

RBM of Alpharetta responded

Hello, bear15! We are so glad to hear that Kyle was able to provide you with an excellent buying experience. Your complete satisfaction is our first priority, so please let us know if there is anything else we can do for you. We look forward to seeing you again in the future! Happy driving, RBM of Alpharetta

February 28, 2021

Dealership Rating
Employee Rating

David Wang and all the rest of the RBM folks in the finance and service departments provided an excellent no pressure experience for my wife and me in the recent selection of a 2021 GLE450 to replace h More

by lrguthri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Don Ratajski , Lisa Brennan, Carl Denton, David Wang

Mar 01, 2021

RBM of Alpharetta responded

Hello, lrguthri we are so glad to hear that David was able to provide you with an excellent buying experience. Your complete satisfaction is our first priority, so please let us know if there is anything else we can do for you. We look forward to seeing you again in the future! Happy driving, RBM of Alpharetta

February 03, 2021

Dealership Rating
Employee Rating

RBM of AlpharettaExcellent experience: very RBM of Alpharetta Excellent experience: very professional, friendly and knowledgeable staff. Andy Sayers (sales) with his attentive easy manner was a More

by paul.roe38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ramona Razavi, Andy Sayers, Elisabeth Sexton

Feb 03, 2021

RBM of Alpharetta responded

Thank you, Paul.roe38! We are thrilled to hear that Andy, Elisabeth, and the rest of our team at RBM of Alpharetta were able to provide you with an excellent buying experience. We truly appreciate your business, and we want to congratulate you on your purchase. Please do not hesitate in contacting us if you have any further questions regarding it. We wish you all the best! Happy driving, RBM of Alpharetta

January 23, 2021

Dealership Rating
Employee Rating

I was immediately served when I walked in the door, I was showed the vehicle, quoted a estimated monthly and then started the financial process, such a smooth process More

by DAijhai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rich Alder, Roberto Manzur, John Sauer

Jan 25, 2021

RBM of Alpharetta responded

Thank you, DAijhai! We appreciate you sharing your experience with us. We are happy to hear that John and the rest of our team at RBM of Alpharetta were able to provide you with a great buying experience on your visit. Congratulations on your purchase, and we wish you all the best! Happy driving, RBM of Alpharetta

January 08, 2021

Dealership Rating
Employee Rating

A Totally great experience at RBM of Alpharetta from the moment I arrived to the moment I drove away in my new Mercedes. My salesperson Jeff Twiggs was excellent. More

by markbp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Twiggs

Jan 11, 2021

RBM of Alpharetta responded

Thank you, Markbp! We are happy to hear that Jeff took excellent care of you, and provided you with an excellent buying experience. Your complete satisfaction is paramount to us, and we do everything that we can to make all your experiences with RBM of Alpharetta the absolute best they can be. Congratulations on your newest purchase, and we look forward to seeing you again soon for service. Happy driving! Sincerely, RBM of Alpharetta

December 19, 2020

Dealership Rating
Employee Rating

Mark Higgs is the best and the only reason I ended up buying the Benz 300 from this dealership after having a horrible customer experience with a different salesperson (Bill Favini) there. Mark is profes More

by SG
Recommend Dealer
Yes

Other Employees Tagged: Bill Favini , Mark Higgs, Ramona Razavi, Elisabeth Sexton

Dec 19, 2020

RBM of Alpharetta responded

Hello, SG. We offer our sincerest apologies. We do not condone that behavior, nor is it typical of Bill Favini. We want to thank you for allowing RBM of Alpharetta to earn your business. We are delighted that Mark took excellent care of you and found the car best suited to your needs. Congratulations on your new C300, and please let us know if you have any questions, comments, or concerns regarding it. We wish you all the best, and happy driving! Sincerely, RBM of Alpharetta

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