Mary Brown | Page 11

I had an awesome experience with everyone at RBM and I look forward to continued AWESOMENESS in the near future for my service appointments and needs. look forward to continued AWESOMENESS in the near future for my service appointments and needs. More

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Excellent Service David Wang went above and beyond to help me shop for a new car. In 3 visits over 3 months, he was thorough, considerate and patient. He even helped me David Wang went above and beyond to help me shop for a new car. In 3 visits over 3 months, he was thorough, considerate and patient. He even helped me get the best deal with auto insurance and facilitated my rental car return. I never felt pressured and will recommend David and RBM to anyone I can. More

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Excellent Shopping Experince! Recently purchased a certified, pre-owned vehicle. Everyone at RBM was professional, warm and inviting. However, words can not express how thankful Recently purchased a certified, pre-owned vehicle. Everyone at RBM was professional, warm and inviting. However, words can not express how thankful I am for my Sales Professional, Rich Alder. Rich truly went above and beyond to ensure I had an excellent car shopping experience. I am not the easiest client to deal with and still wonder where Rich gets all his patience to let me drive the same car over and over, answer all my questions, show me all the functions of the car, address all my issues, etc. Rich had the best attitude and addressed all with a smile. He earned my trust and my business. He also delivered on all promises. I can not sing him enough praise and highly recommend him as well as everyone at RBM! More

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Dan Berry was exceptional in my recent purchase of a pre-owned 2017 C-Class Cabriolet. He is a professional who is a credit to his career and your dealership. He demonstrates extensive knowledge, will pre-owned 2017 C-Class Cabriolet. He is a professional who is a credit to his career and your dealership. He demonstrates extensive knowledge, willingness to answer any questions, and absolutely no pressure. His efforts truly appeared to be on his focus to insure I was completely satisfied with my choice and my decision. Indeed, when I first spoke to him about what I wanted to upgrade my Mercedes, he listened - truly listened - and called me when he found the exact car I described. I could not be more pleased with my car or my dealership buying experience with Dan. I have used your service department for years, but this was my first purchase at RBM of Alpharetta. I commend the dealership on their customer satisfaction efforts that surpass all expectations! Please accept my appreciation of Dan and your dealership as an exemplary experience. Judy Lawing - purchase date: February 14, 2020 More

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Jeff Twiggs, John Sauer and Lisa Brennan were all fantastic to work with! I truly appreciated their patience with me and for working with me every step of the way! fantastic to work with! I truly appreciated their patience with me and for working with me every step of the way! More

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My experience with RBM of Alpharetta was phenomenal! Kagan Scott in Sales, was able to make my first luxury car buying experience flawless. Kagan was professional, dependable, knowledgeable, attentive, Kagan Scott in Sales, was able to make my first luxury car buying experience flawless. Kagan was professional, dependable, knowledgeable, attentive, and very patient. At no point, through out the process, did I feel pressured to make the purchase. I would also like to mention, everyone who I encountered from Mary Brown-Customer Experience Consultant, Lisa Brennon and Ramona Razavi -Financial Services, and Diane Evans- Product Concierge all exemplified superior customer service with our interactions. I’m definitely looking forward to making my future purchases with RBM of Alpharetta! More

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Kagen made our purchase EASY and TIME EFFICIENT. He had all of the paperwork ready and the car on the showroom floor (ready for delivery) BEFORE we had ever met him or visited the dealership. It was so ea all of the paperwork ready and the car on the showroom floor (ready for delivery) BEFORE we had ever met him or visited the dealership. It was so easy. Shopped 8 dealers and this was the best price and we had SUPERIOR service. Thanx again Kagen More

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Very satisfied, recommend to everyone. I have had a few other dealership experiences before, that being said this was the best one by far! Terri, Lisa, and Neil are awesome! Everyone else also helping made other dealership experiences before, that being said this was the best one by far! Terri, Lisa, and Neil are awesome! Everyone else also helping made the experience friendly and efficient. Drove four hours from Tennessee and was fully worth the trip, would definitely buy another car from here again! More

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Kyle was incredible! He made the transaction of our new car quick and easy. He even apologized for things he couldn’t control. Just Awesome! car quick and easy. He even apologized for things he couldn’t control. Just Awesome! More

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Awesome Experience Turned dread into joy! My wife got her dream car and I got a good fair deal absent the usual haggling and B.S.! Really like the courtesy and care show Turned dread into joy! My wife got her dream car and I got a good fair deal absent the usual haggling and B.S.! Really like the courtesy and care shown by everyone! More

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