Mary Brown | Page 12
Customer Experience Consultant
RBM of Alpharetta
345 McFarland Parkway
Alpharetta, GA 30004
153 Reviews
Write a Review153 Reviews of Mary Brown
November 21, 2020
Gwen made the car shopping experience easy and less overwhelming. Gwen was friendly, knowledgeable and available to help me. I felt that I got stellar care! overwhelming. Gwen was friendly, knowledgeable and available to help me. I felt that I got stellar care! More
Other Employees Tagged: Gwen Moss , Lisa Brennan, Elisabeth Sexton
November 20, 2020
Bill Favini and the team at RBM of Alpharetta were incredible. We had a few obstacles to work through to get the purchase completed and the team went above and beyond to accomplish that. It was our fi incredible. We had a few obstacles to work through to get the purchase completed and the team went above and beyond to accomplish that. It was our first Mercedes purchase and I do not anticipate it being our last. There was a level of professionalism from Bill, Roberto, Diane and Mary that was quite a bit different than other car dealerships we have encountered. We do not hesitate to recommend them team over there. More
Other Employees Tagged: Bill Favini , Diane Evans, Roberto Manzur
November 01, 2020
This is our 6th Mercedes Benz purchase from this dealership with the 10 STAR assistance from top Agent Mr. Reza Azizi. He treats us like Family. Personable, Attention to Detail with Prompt Follow-U dealership with the 10 STAR assistance from top Agent Mr. Reza Azizi. He treats us like Family. Personable, Attention to Detail with Prompt Follow-Up ... we highly recommend Mr Azizi and the RBM Alpharetta dealership More
Other Employees Tagged: Reza Azizi
September 29, 2020
A few weeks ago, we purchased a E300 from RBM of Alpharetta. I have been doing business with RBM of Alpharetta and Dan Berry the customer consultant for over 10 years. Dan carefully identified our Alpharetta. I have been doing business with RBM of Alpharetta and Dan Berry the customer consultant for over 10 years. Dan carefully identified our requirements and found the right car we need. I honestly am very grateful for doing business with Dan and The Team at RBM of Alpharetta. When I go there for service, Andrei Bucatari always take great care of my cars. In addition to these guys, I have dealt with Diane in customer delivery, Mary at front desk , Jeff the service manager and Lisa in finance Bill and Reza in sales and Don, Carl and Melisa in service and many other awesome people. I should not forget Randy in Service, he is awesome in checking your car and tell you what's wrong with it. They are all the best in customer care. I appreciate everything these caring people done for me and my family. I will always buy and service my cars here because of their outstanding customer service. Thank you, Ahmad Meradji More
Other Employees Tagged: Reza Azizi, Dan Berry, Don Ratajski, Andrei Bucatari , Melissa Denewellis, Carl Denton, Diane Evans, Elisabeth Sexton
September 14, 2020
My Sister purchased her dream car from Gwen Moss @ RBM of Alpharetta. I was with her, our entire experience was Outstanding & Excellent. Thank You Gwen Alpharetta. I was with her, our entire experience was Outstanding & Excellent. Thank You Gwen More
Other Employees Tagged: Gwen Moss , Lisa Brennan
August 31, 2020
Mr. Mark Higgs was absolutely great! He was on point and very knowledgeable about my car. The staff was very professional and the whole experience was commendatory and very pleasant! Very pleased with my p very knowledgeable about my car. The staff was very professional and the whole experience was commendatory and very pleasant! Very pleased with my purchase, as well as the customer service. Nonetheless, my very first Benz and I couldn't be happier. Thank you Mr. Higgs. He made the process smooth, enjoyable and like-minded. More
Other Employees Tagged: Diane Evans, Mark Higgs, Elisabeth Sexton
August 31, 2020
Jeff was great! He seemed to be very knowledgeable about my car. The staff was very professional and the experience was very pleasant! Very pleased with my purchase! my car. The staff was very professional and the experience was very pleasant! Very pleased with my purchase! More
Other Employees Tagged: Jeff Twiggs , Lisa Brennan, Diane Evans
August 27, 2020
It all starts up front with Mary Brown....first face you see when you walk through the door!!!!!!! Mary puts you in a great mood with her warm welcome. My buying experience with Jeff Twiggs was fantastic. J see when you walk through the door!!!!!!! Mary puts you in a great mood with her warm welcome. My buying experience with Jeff Twiggs was fantastic. Jeff is very personable and informative at every level of the process. Working with Jeff, the transaction was smooth and pressure free. Finally, Tom Ahern led me through a quick and stress free finance process. Top shelf all around!!! Good people at RBM of Alpharetta!!!! More
Other Employees Tagged: Jeff Twiggs , Tom Ahern
August 24, 2020
We are so pleased to have received exemplary customer service and professionalism from Mr. Mark Higgs. We have been MB customers for decades but were completely thrilled to have been able to work with Ma service and professionalism from Mr. Mark Higgs. We have been MB customers for decades but were completely thrilled to have been able to work with Mark. He took the time to explain the different classes of cars and their features and helped us come up with the perfect fit. He even came by to drop off a loaner while he had an extra feature added to our new vehicle. We could not be more pleased and we plan to keep him as our sales representative for all of our future purchases. Hats off to RBM of Alpharetta for employing such talent. More
Other Employees Tagged: Mark Higgs
August 24, 2020
Excellent experience at RBM of Alpharetta!! Mark Higgs is an exceptional professional and is extremely knowledgeable of the Mercedes Brand. I would recommend this dealership everytime. This is my first Merce an exceptional professional and is extremely knowledgeable of the Mercedes Brand. I would recommend this dealership everytime. This is my first Mercedes purchase and I could not be more satisfied. Thank you to Mark and the team at RBM of Alpharetta!! Amazing.... More
Other Employees Tagged: Mark Higgs, Ramona Razavi

