Mary Brown
Mary Brown at RBM of Alpharetta

Mary Brown | Page 12

Customer Experience Consultant

RBM of Alpharetta

345 McFarland Parkway
Alpharetta, GA 30004

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5.0
154 Reviews
5.0

154 Reviews

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154 Reviews of Mary Brown

December 19, 2020

Dealership Rating
Employee Rating

Mark Higgs is the best and the only reason I ended up buying the Benz 300 from this dealership after having a horrible customer experience with a different salesperson (Bill Favini) there. Mark is profes More

by SG
Recommend Dealer
Yes

Other Employees Tagged: Bill Favini , Mark Higgs, Ramona Razavi, Elisabeth Sexton

Dec 19, 2020

RBM of Alpharetta responded

Hello, SG. We offer our sincerest apologies. We do not condone that behavior, nor is it typical of Bill Favini. We want to thank you for allowing RBM of Alpharetta to earn your business. We are delighted that Mark took excellent care of you and found the car best suited to your needs. Congratulations on your new C300, and please let us know if you have any questions, comments, or concerns regarding it. We wish you all the best, and happy driving! Sincerely, RBM of Alpharetta

November 21, 2020

Dealership Rating
Employee Rating

Gwen made the car shopping experience easy and less overwhelming. Gwen was friendly, knowledgeable and available to help me. I felt that I got stellar care! More

by jys review
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gwen Moss , Lisa Brennan, Elisabeth Sexton

November 20, 2020

Dealership Rating
Employee Rating

Bill Favini and the team at RBM of Alpharetta were incredible. We had a few obstacles to work through to get the purchase completed and the team went above and beyond to accomplish that. It was our fi More

by briantaylor1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Favini , Diane Evans, Roberto Manzur

Nov 24, 2020

RBM of Alpharetta responded

Thank you, Briantaylor1984! We are so thrilled that Bill and the rest of our team at RBM of Alpharetta could provide you with an outstanding buying experience. We want to congratulate you on your first Mercedes-Benz purchase, and please do not hesitate in contacting us if you have any questions or concerns. We look forward to seeing you soon for service, and we wish you all the best! Happy driving, RBM of Alpharetta

November 01, 2020

Dealership Rating
Employee Rating

This is our 6th Mercedes Benz purchase from this dealership with the 10 STAR assistance from top Agent Mr. Reza Azizi. He treats us like Family. Personable, Attention to Detail with Prompt Follow-U More

by MJNeal
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Reza Azizi

Nov 02, 2020

RBM of Alpharetta responded

Thank you so much, MJNeal! We want to thank you for your continued loyalty and business with RBM of Alpharetta! We are thrilled to hear that Reza has continually provided excellent buying experiences over the years and made you feel welcomed on each visit. We do everything that we can to make your experiences at our dealership the absolute best they can be. We want to congratulate you on your newest purchase. As always, please let us know if we can resolve any concerns you may have regarding your new purchase. We wish you all the best! Happy driving, RBM of Alpharetta

September 29, 2020

Dealership Rating
Employee Rating

A few weeks ago, we purchased a E300 from RBM of Alpharetta. I have been doing business with RBM of Alpharetta and Dan Berry the customer consultant for over 10 years. Dan carefully identified our More

by Ahmad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Reza Azizi, Dan Berry, Andrei Bucatari , Melissa Denewellis, Carl Denton, Diane Evans, Don Ratajski, Elisabeth Sexton

Sep 29, 2020

RBM of Alpharetta responded

Thank you very much, Ahmad. We appreciate you taking the time to share your experience with our whole team at RBM of Alpharetta. We want to thank you for your continued loyalty and business. We are happy to hear that Dan has been able to provide you with excellent customer service for the past ten years. We want to congratulate you on your newest purchase, and if there is anything we can do to help in regards to your new E300, please let us know. We would love to help in any way that we can. Your complete satisfaction is paramount to us. We wish you all the best, and we hope to see you again soon for service. Happy driving! Sincerely, RBM of Alpharetta

September 14, 2020

Dealership Rating
Employee Rating

My Sister purchased her dream car from Gwen Moss @ RBM of Alpharetta. I was with her, our entire experience was Outstanding & Excellent. Thank You Gwen More

by Virginia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gwen Moss , Lisa Brennan

Sep 14, 2020

RBM of Alpharetta responded

Thank you so much, Virginia! We are so happy that Gwen provided an outstanding and excellent experience for you and your family! Your complete satisfaction is our top priority! We want to congratulate you on your new purchase, and we wish you all the best! Sincerely, RBM of Alpharetta

August 31, 2020

Dealership Rating
Employee Rating

Mr. Mark Higgs was absolutely great! He was on point and very knowledgeable about my car. The staff was very professional and the whole experience was commendatory and very pleasant! Very pleased with my p More

by Rene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Diane Evans, Mark Higgs, Elisabeth Sexton

Sep 01, 2020

RBM of Alpharetta responded

Thank you, Rene!. We really appreciate the kind review. We're delighted to hear that Mark and the whole team at RBM of Alpharetta could provide you with an enjoyable buying experience. Your complete satisfaction is our top priority. We want to congratulate you on your new purchase, and we wish you all the best. Happy driving! Sincerely, RBM of Alpharetta

August 31, 2020

Dealership Rating
Employee Rating

Jeff was great! He seemed to be very knowledgeable about my car. The staff was very professional and the experience was very pleasant! Very pleased with my purchase! More

by adriennmarshall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Twiggs , Lisa Brennan, Diane Evans

Aug 31, 2020

RBM of Alpharetta responded

Thank you, Adrennmarshall! We do all that we can to make the buying experience the best it can be and we are delighted to hear that Jeff was able to make your experience pleasant! Your 100% satisfaction is a top priority. We want to congratulate you on your new purchase, and we wish you all the best! Happy driving! Sincerely, RBM of Alpharetta

August 27, 2020

Dealership Rating
Employee Rating

It all starts up front with Mary Brown....first face you see when you walk through the door!!!!!!! Mary puts you in a great mood with her warm welcome. My buying experience with Jeff Twiggs was fantastic. J More

by Bobby
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Twiggs , Tom Ahern

Aug 27, 2020

RBM of Alpharetta responded

Thank you so much, Bobby! We really appreciate the kind words about our team at RBM of Alpharetta! We are thrilled that Jeff, Mary, and Tom could make your overall experience fantastic. We do what we can to make the buying experience the best it can be. Congratulations on your new purchase! We wish you all the best! Happy driving, RBM of Alpharetta

August 24, 2020

Dealership Rating
Employee Rating

We are so pleased to have received exemplary customer service and professionalism from Mr. Mark Higgs. We have been MB customers for decades but were completely thrilled to have been able to work with Ma More

by GJRMRJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Higgs

Aug 24, 2020

RBM of Alpharetta responded

Thank you, GJRMRJ! We appreciate the kind words about Mark and RBM of Alpharetta. We are thrilled to hear that Mark went above and beyond to make your overall experience great. We do all that we can to make your buying the best it can be. We want to congratulate you on your new purchase, and we wish you all the best. Happy driving! Sincerely, RBM of Alpharetta

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