Mary Keller | Page 25

I have purchased vehicles through Ferman BMW in Palm Harbor for the last 17 years... every time I bought with a different dealership or even a different make and manufacturer we are disappointed and e Harbor for the last 17 years... every time I bought with a different dealership or even a different make and manufacturer we are disappointed and end up returning back to Ferman BMW. We have recently purchased an X7 and X6 and are thrilled with the service we have received from both Mary Keller and Karl Alvarez. More

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Mary Keller was the best sales rep I’ve ever dealt with at any dealership hands down. Alan was also amazing. Best experience!! Thank you at any dealership hands down. Alan was also amazing. Best experience!! Thank you More

by PPEGUERO58 Verified Customer Verified Customer

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I had an excellent experience from start to finish. David and Mary Jo are very professionals, and they both went above and beyond to get our deal done. Joe Cleaver from the finance dept., is very professiona and Mary Jo are very professionals, and they both went above and beyond to get our deal done. Joe Cleaver from the finance dept., is very professional and knowledgeable. It was a long process but well worth the time. Great place to buy a car! More

by quiri17 Verified Customer Verified Customer

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We down sized to one vehicle family and chose the BMW X6! The X6 is awesome and the buying process was very easy! Mary and David were awesome! Thanks, Ken and Diane X6! The X6 is awesome and the buying process was very easy! Mary and David were awesome! Thanks, Ken and Diane More

by Kenneth Rowe Verified Customer Verified Customer

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Mary is amazing!! This is my 4th BMW lease with Mary. She alway makes the price so easy. They had the car I want and the price was reasonable. alway makes the price so easy. They had the car I want and the price was reasonable. More

by nikkimdaily Verified Customer Verified Customer

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So far so good as they say! To move from what seems like a lifetime of TOYS it may take a long time to get used to BMW’s many features, BUT really enjoyed the RIDE today!! Looking forward to many more enjo a lifetime of TOYS it may take a long time to get used to BMW’s many features, BUT really enjoyed the RIDE today!! Looking forward to many more enjoyable rides! More

by jimwalpole213 Verified Customer Verified Customer

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Reviewed cars on internet that I was interested in looking at (X3 BMW) Went to another dealer first and was not impressed with sales persons knowledge or the condition of the vehicle that they had on looking at (X3 BMW) Went to another dealer first and was not impressed with sales persons knowledge or the condition of the vehicle that they had on site. Decided to go to Ferman BMW to see what they had and was met by Mary Keller at the dealership. She showed me several X3’s and was very knowledgeable of the units and sold me on “BMW Certified”. (Very friendly and knowledgeable). More

by kmoody63 Verified Customer Verified Customer

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Excellent customer service, always fast, knowledgeable, great selection of cars. Bought many cars there and always choose over other dealership. Great management and sales staff great selection of cars. Bought many cars there and always choose over other dealership. Great management and sales staff More

by lana.rash Verified Customer Verified Customer

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They were very easy to work with, and answered any questions I had. It was also nice to have a genius take me out to instruct me how to use my new car. Awesome experience questions I had. It was also nice to have a genius take me out to instruct me how to use my new car. Awesome experience More

by chrisgpu Verified Customer Verified Customer

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The dealership was good. When I picked up the vehicle the inside was clean, vacuumed out, however the outside had not been washed. I realize it was not a new car & not a BMW but I believe it would have been inside was clean, vacuumed out, however the outside had not been washed. I realize it was not a new car & not a BMW but I believe it would have been good customer service to wash it. My sales agent, Mary Keller was awesome. Can't say enough great things about her service and friendliness. She sent me a Thank You note, very impressive. More

by Betty B. Verified Customer Verified Customer

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