Mary Keller | Page 41

Good experience We had a very good experience trading our 328 for a new X1. Mary, Erin and Alex were especially helpful. We would reccomend Ferman BMW. We had a very good experience trading our 328 for a new X1. Mary, Erin and Alex were especially helpful. We would reccomend Ferman BMW. More

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Easiest way to buy a car Mary and the team at ferman BMW made the car buying process as simple as possible with the quality that you would expect from a BMW dealership. Mary and the team at ferman BMW made the car buying process as simple as possible with the quality that you would expect from a BMW dealership. More

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Deals so good you just sign it. It was very smooth experience. Step one was to test drive your car. Step two, quick negotiation almost giving you the price you were hoping to get aft It was very smooth experience. Step one was to test drive your car. Step two, quick negotiation almost giving you the price you were hoping to get after 3 hour of sweaty negotiations. And then you driving new car in a few. Thanks to kenneth he was very helpful and even got me M style cap. Don’t forget to request one :)) More

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Efficient and knowledgeable Well versed on vehicles. Sales not pushy. Treated with respect and dignity Busy place but efficient. Nice people in Sales; Mary and Gary easy to wor Well versed on vehicles. Sales not pushy. Treated with respect and dignity Busy place but efficient. Nice people in Sales; Mary and Gary easy to work with, Would recommend dealership to friends and family without reservation More

by FREDB87 Verified Customer Verified Customer

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Excellent Service! Highly recommend this dealership hands down. I travel from Riverview to Palm Harbor because I know I am going to get great service and value. My Ser Highly recommend this dealership hands down. I travel from Riverview to Palm Harbor because I know I am going to get great service and value. My Service Advisoris the best. I’ve been driving BMWs for over 25 years and she is by far the best I’ve ever had at detail and follow-up. My Client Advisor is a gem to work with. She searches and fights for the best deals for me. This dealership always surpasses my expectations!! More

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New car We bought a new car and Mary Keller was awesome. She helped us without pressuring us and had everything done in a very timely manner. We bought a new car and Mary Keller was awesome. She helped us without pressuring us and had everything done in a very timely manner. More

by ALANDURHAM1 Verified Customer Verified Customer

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A Truly Exemplary Experience! I was welcomed as a Family member. No appointment No problem. There is a nail in the right front tire. I was advised very professionally that our BMW I was welcomed as a Family member. No appointment No problem. There is a nail in the right front tire. I was advised very professionally that our BMW is also due for scheduled services that are covered by warranty. The tire is not overpriced, so I decided to replace both front tires. At 37,000 miles rhey are borh almost due for replacement. Thank you to the entire Ferman BMW team! More

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Low tire pressure Jamie is always so helpful and accommodating with anything I ever need for my BMW. She knows I’m always in a hurry and makes my time in service as sp Jamie is always so helpful and accommodating with anything I ever need for my BMW. She knows I’m always in a hurry and makes my time in service as speedy as possible👍 More

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Service experience Jimmy went out of his way to keep me informed of the status of my car. He also had my car delivered to me to eliminate my having to come back to deal Jimmy went out of his way to keep me informed of the status of my car. He also had my car delivered to me to eliminate my having to come back to dealership a second time. More

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Wonderful Experience This is my third vehicle purchased at Ferman BMW and will return for my next one as well. Mary, Tomas, Karl and Jared were all extremely knowledgeab This is my third vehicle purchased at Ferman BMW and will return for my next one as well. Mary, Tomas, Karl and Jared were all extremely knowledgeable in their area of expertise. The overall experience was friendly, professional and in a timely manner. They each went out of their way to make my purchase a positive one. I love my new car and highly recommend anyone to purchase from Ferman. Jamie in service is also amazing. She’s been my advisor for over 10 years (in different capacities) and is always honest and gracious. More

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