Mary Sloan | Page 6

Excellent Service all around and would definitely recommend coming to this great Toyota Dealership for my friends and families to use!! recommend coming to this great Toyota Dealership for my friends and families to use!! More

by DOCVELASQUEZGR Verified Customer Verified Customer

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I wish the dealer sent surveys instead of dealer rater. I went to Express Maintenance at Mac Haik. I usually work with James Horton, who’s excellent. He was at lunch so I worked with John, who stands at I went to Express Maintenance at Mac Haik. I usually work with James Horton, who’s excellent. He was at lunch so I worked with John, who stands at the position next to James. John did a great job! He’s professional, knowledgeable, has good people skills, and makes me feel confident about the service I’m getting there. I would highly recommend your Express Maintenance facility and staff to anyone. Also—a shout out to Mary Sloan! Your good folks are the reason I go to Mac Haik. Thank you More

by CP Verified Customer Verified Customer

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Why are there appointments made when the time isn’t honored? I waited over 30 minutes before my vehicle was taken in and that was AFTER I went up to the counter. People were walk in’s without an appoin honored? I waited over 30 minutes before my vehicle was taken in and that was AFTER I went up to the counter. People were walk in’s without an appointment and were serviced immediately. More

by BRNLEM2 Verified Customer Verified Customer

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Quick, efficient, and honest service center. Never had a problem here that wasn't resolved. problem here that wasn't resolved. More

by BRIANDMJ22 Verified Customer Verified Customer

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I had brakes installed, but they made some noise so I returned to the dealership to have that fixed. Anyone can have an off day so I wasn’t angry, but I wanted it fixed. The true test of a Service Dept returned to the dealership to have that fixed. Anyone can have an off day so I wasn’t angry, but I wanted it fixed. The true test of a Service Dept. is how they handle your vehicle once you bring it back. They were great! The service manager, Darrell, handled it himself. The customer service manager, Mary, also helped. The two of them made sure the repairs were done and kept me informed. I’m very happy with the job they did and I will continue to take my SUV there. I recommend them highly. More

by CP Verified Customer Verified Customer

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The People at the express service department are very The People at the express service department are very friendly, efficient, and they do their work in a timely manner. I have been using this Toyota The People at the express service department are very friendly, efficient, and they do their work in a timely manner. I have been using this Toyota dealer for the past 25 years I have no complaints. More

by SWMARCUCCIO Verified Customer Verified Customer

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Great Customer service! I called for an appointment and they fit me in as soon as possible! It is always a pleasure working with Mary Sloan! She is wonderful! they fit me in as soon as possible! It is always a pleasure working with Mary Sloan! She is wonderful! More

by JETSETREDHEAD Verified Customer Verified Customer

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I had a great experience. The job was completed within the stated amount of time. Friendly professional service by Robert Bropson, who always gives expert explainations. I appreciate the dealership shut the stated amount of time. Friendly professional service by Robert Bropson, who always gives expert explainations. I appreciate the dealership shuttle service with courteous, friendly, competent driver Antienne. More

by SANDYLA7 Verified Customer Verified Customer

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Great no pressure experience....and I have recommended the Dealership to many. And Eli, my Salesperson is there for me with any concerns. Everyone I came in contact with were helpful and Pleasant. the Dealership to many. And Eli, my Salesperson is there for me with any concerns. Everyone I came in contact with were helpful and Pleasant. More

by DDKUBICKI Verified Customer Verified Customer

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Darrel DeVillier, Service Manager, went the extra mile to ensure that my new Tundra was road-ready and tested before it was returned to me. Though it took more than one visit to get things identified and co ensure that my new Tundra was road-ready and tested before it was returned to me. Though it took more than one visit to get things identified and corrected, it was reassuring that Mac Haik's Service Department would make every effort to correct any issues with my truck, in a competent and lasting manner. More

by STUARTCROUCH Verified Customer Verified Customer

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