Mason Wroten
Mason Wroten at Northside Lexus
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Mason Wroten | Page 22

Financial Services Manager

Northside Lexus

24222 Interstate 45 North
Spring , TX 77386

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4.9
219 Reviews

Dealership Experience

3 yrs, 2 mos

Industry Experience

3 yrs, 3 mos

Specialties & Trainings

Graduate of Stephen F. Austin State University

4.9

219 Reviews

Write a Review

219 Reviews of Mason Wroten

July 15, 2021

Dealership Rating
Employee Rating

The customer service is great as soon as you walk in. Very caring and willing to work with you every step of the way. Guide you through the process. More

by Marbella
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Caleb Vario

Jul 15, 2021

Northside Lexus responded

Thank you for the terrific feedback, Marbella. All of us here at Northside Lexus appreciate it very much! Come back soon!

July 13, 2021

Dealership Rating
Employee Rating

Always professional with quality service and products. As a multiple Lexus owner, I have been consistently pleased. However, I have an issue of concern that took place yesterday. Upon closing on the purchase More

by Randy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Donnie Holcomb , Brent Penn

Aug 02, 2021

Northside Lexus responded

Randy - We're sorry to hear that the finance portion of your deal left you with a negative feeling, and we can certainly understand your frustration. I will share this feedback with the appropriate personnel so we can ensure we're doing all we can to accommodate and care for our guests moving forward. I also invite you to give me a call so I can address this situation directly. I am eager to help however possible and will look for your contact information in the meantime. Best, Doug Gilmer - Finance Manager - 281-569-3477

July 10, 2021

Dealership Rating
Employee Rating

Good experience. Will be back. Mason was very easy to work with on our deal- nice guy and will be back soon for our next vehicle. More

by Stoney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 12, 2021

Northside Lexus responded

Thank you for taking the time to leave us a review! We are pleased to hear that you had a great experience working with our team at Northside Lexus, and we will certainly let Mason know that you appreciate his help. We look forward to your next visit!

July 04, 2021

Dealership Rating
Employee Rating

Everyone was great and really enjoying my new ride thanks to everyone More

by brad60
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Driskill

Jul 06, 2021

Northside Lexus responded

Brad - Thank you so much for coming to Northside Lexus! We are so happy to hear that you love your new car. Congratulations and safe driving!

June 16, 2021

Dealership Rating
Employee Rating

Buying a car can be exciting yet nerve wracking. I knew what I wanted (GS 350) and found my perfect car online. Called, Mason picked up and was able to answer all my questions. Once I arrived he was very a More

by stephenstone
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Caleb Vario

Jun 17, 2021

Northside Lexus responded

Stephen - Thank you for the great review! We appreciate your support and are happy to hear that you found the right vehicle working with Kaleb, Mason, and the Northside Lexus team. Drive safely in your new Lexus GS 350, and enjoy it! We hope to see you again down the road!

May 26, 2021

Dealership Rating
Employee Rating

Very clean facility. Very kind and friendly sales crew. A hassle free shopping experience. I would highly recommend to all looking for a new vehicle. More

by AUSTIN.HEBERT
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marcus Atkins

May 27, 2021

Northside Lexus responded

Thank you, Austin, for your review of Northside Lexus! We're thrilled to hear that our team walked you through the purchase of your vehicle and we wish you safe travels!

May 21, 2021

Dealership Rating
Employee Rating

Love the new location. So clean and organized.Mason , my Love the new location. So clean and organized. Mason , my salesman, was absolutely wonderful Service from start to finish this is my 3rd car purchas More

by P10Galvin
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Vu

May 21, 2021

Northside Lexus responded

Thank you for the great review! We are thrilled to hear that you had such a successful experience working with Mason and the Northside Lexus team. Drive safely in your new vehicle, and we hope to see you again down the road!

May 15, 2021

Dealership Rating
Employee Rating

Very clean environment, super friendly staff, after finalizing the deal the manager came by and to talk to us and thanked us which we definitely appreciated! More

by Nadimalyassin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 17, 2021

Northside Lexus responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that you had a great experience working with our team at Northside Lexus, and we will certainly pass along your kind words. We hope to see you again sometime!

April 29, 2021

Dealership Rating
Employee Rating

Mason was very knowledgeable about the vehicle. I wished Mason was very knowledgeable about the vehicle. I wished the cars would have been unlocked so we could have looked inside; Mason did volunteer to go More

by diannebucy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hamilton Dawes

Apr 30, 2021

Northside Lexus responded

Thank you for taking the time to leave us this review and feedback. We will certainly let Mason know that you appreciate his help, and if there is anything more we can do to assist you, please don't hesitate to come back and see us again!

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