Massoud Qayoumi

I enjoyed Darren Wilkerson! For the last almost 15 years I have come back to Niello-Elk Grove Bmw just because of Darren Wilkerson. I have purchased one 328i, three 5 series, For the last almost 15 years I have come back to Niello-Elk Grove Bmw just because of Darren Wilkerson. I have purchased one 328i, three 5 series, one X6, and one 740i over the years. His after sales service and follow up is par excellence. He is a genuine human being and a smart salesperson who understands the importance of letting the customer feel that they have come out of the deal with more. He’s like family and I would highly recommend him to any potential clients who look forward to a quality experience More

by LASHANDA.R.WARD Verified Customer Verified Customer

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Efficient, easy and overall pleasant experience. Rate ten out of ten. Highly recommend this dealership to those looking for a vehicle. Rate ten out of ten. Highly recommend this dealership to those looking for a vehicle. More

by KATHYPREL Verified Customer Verified Customer

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From the minute I first spoke with CJ on the phone, to meeting him in person my experience with him and everyone at Niello BWM Elk Grove was wonderful. It made my car purchase one of the easiest and so g meeting him in person my experience with him and everyone at Niello BWM Elk Grove was wonderful. It made my car purchase one of the easiest and so grateful to have met such a great group of individuals! More

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Niello BMW made me pay for the RecovR locator installed on the vehicle. It doesn’t work. I get the location of some other vehicle. And someone else would be able to track my location. I’ve been asking for on the vehicle. It doesn’t work. I get the location of some other vehicle. And someone else would be able to track my location. I’ve been asking for several weeks for a refund and to remove the locator but they keep deferring or ignoring my calls and emails. This is a privacy and security issue and they owe me a refund. More

by Don’t use RecovR Verified Customer Verified Customer

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Had an awesome experience at Niello BMW! CJ was super helpful and got me approved. Highly recommend! CJ was super helpful and got me approved. Highly recommend! More

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This was my first visit to BMW Elk Grove and had a great experience – nice showroom and the staff was welcoming, knowledgeable, accommodating and very professional. Working with CJ was great from start to experience – nice showroom and the staff was welcoming, knowledgeable, accommodating and very professional. Working with CJ was great from start to finish. His personable, engaging and non-pressure approach was appreciated. He patiently indulged me with all of my questions, made my wife and I feel comfortable during our initial visit, was thoughtful and thorough in his follow up and helpful in his guidance throughout the process to meet my needs. Highly recommend working with him. More

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I had a fantastic experience with BMW Niello customer service team specially POOJA THAKUR. She is very professional, courteous, and went above and beyond to address my concerns to buy a car. She kept me service team specially POOJA THAKUR. She is very professional, courteous, and went above and beyond to address my concerns to buy a car. She kept me informed throughout the process. I truly appreciate her dedication to customer satisfaction. Highly recommended! More

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Excellent, helpful, courteous, service. Bobby worked hard to help me to get just the car I wanted. I easily recommend Bobby Pham to anyone looking for a BMW (new or used) at Niello BMW, E Bobby worked hard to help me to get just the car I wanted. I easily recommend Bobby Pham to anyone looking for a BMW (new or used) at Niello BMW, Elk Grove. In addition, Jonathan St. Germain, Niello BMW Genius, has been extremely helpful @ patient coaching me on the technology in my new 2025 x30x. My overall experience at Niello BMW has been the absolute best! I highly recommend Niello BMW, Bobby Pham, & Jonathan St. Germaine to anyone considering a new car. More

by JHALSEL1 Verified Customer Verified Customer

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Eventually after a lot of back and forth, I know I got the best deal possible. They took my car max trade in offer. Then added more to compensate for the price of the car in the back end. Test drove the c the best deal possible. They took my car max trade in offer. Then added more to compensate for the price of the car in the back end. Test drove the car by myself, signing the documents was very simple. Derailed the car before I left. Overall easy process. More

by NICKTROJANOWSKI Verified Customer Verified Customer

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Great service by Steve and all involved. We both had a great experience. Thank You We both had a great experience. Thank You More

by JRVERHOEVEN Verified Customer Verified Customer

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