Mat Swartz | Page 3

The BMW Store and employees Mat Swartz, Susan Ward, and Joe Gettler went out of their way to assist me with a new vehicle purchase. Joe Gettler went out of their way to assist me with a new vehicle purchase. More

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I drove 2 hours to look at a BMW 540i that I had found online. However, when I arrived I was told that it was sold about 30 minutes prior to my arrival. Matt Swartz, salesman extraordinaire, found another online. However, when I arrived I was told that it was sold about 30 minutes prior to my arrival. Matt Swartz, salesman extraordinaire, found another 540i for me to test drive. It had just came in and had not even gone through detailing yet. I actually ended up liking it better than the one I had originally came to see. Matt and the rest of the team at The BMW Store were terrific to work with and made my buying experience so easy. I would definitely recommend this excellent dealership. , More

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Mat was terrific to work with. He was very helpful all through the buying process. I would highly recommend him! Everyone at the dealership was friendly and very helpful. through the buying process. I would highly recommend him! Everyone at the dealership was friendly and very helpful. More

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Mat was great to work with. This was my second visit to The BMW Store and he was very helpful with info during my initial visit and several follow up emails. When I returned to test drive and then purchase The BMW Store and he was very helpful with info during my initial visit and several follow up emails. When I returned to test drive and then purchase the 2017 CPO X1 he again made the purchase process easy and more importantly, enjoyable. I would definitely consider Mat and The BMW Store my first place to shop for a BMW in the future. More

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First BMW purchase Starting with our initial contact with Nick, then meeting with Mat and inspecting and trying out the X5, and completing our purchase with Jemar everyt Starting with our initial contact with Nick, then meeting with Mat and inspecting and trying out the X5, and completing our purchase with Jemar everything was done with the utmost professionalism. Thanks to all for a great experience. More

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My quick review? Beautiful facility, welcoming and easy-to-work-with salespeople, no-pressure buying experience, great finance department, and a stock of high quality cars. I felt like I got the same easy-to-work-with salespeople, no-pressure buying experience, great finance department, and a stock of high quality cars. I felt like I got the same experience buying my pre-owned 4-Series as someone who goes in to buy a $100,000 7-Series. Long review? From the moment I walked into the store until the moment I walked out with a car, the whole experience exceeded my expectations. The facility itself was attractive and definitely something you should see, even if it's just for the classic BMWs inside on display. The salesman, Mat Swartz, was incredibly knowledgeable and a great resource to work with during the deal process. You could tell he was a true car enthusiast, which I think is a critical quality for someone selling BMWs. We worked on pricing together, and came to an agreement where I felt confident that I got a great overall price. He even pulled the trade-in service record for me to check out. In the finance process, Jemar DuBose worked at my pace, giving me any time I needed to review all the documents I signed. He presented all the "add-on" options in an informative manner, and I never felt like I was being pushed into a decision. He was able to get me a rate that beat out what I'd previously gotten, and overall saved me money. The car itself was well taken care of and it showed. Everything was clean and it was well attended to. Overall, this was the easiest, best car buying experience I've had. Thanks BMW Store! More

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I had a wonderful buying experience. The entire team was attentive, friendly, and constantly updating me throughout the process. For once, I actually felt like a true partner in the buying experience. attentive, friendly, and constantly updating me throughout the process. For once, I actually felt like a true partner in the buying experience. More

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Paul Kolleck and the team at the BMW Store Came Through The BMW Store did a great job of meeting our needs with an Executive Demo. We looked at lots of options and Paul was very patient. He even arranged fo The BMW Store did a great job of meeting our needs with an Executive Demo. We looked at lots of options and Paul was very patient. He even arranged for Mat Swartz to show us some of the inventory when he was off and we were in the area. Susan Ward did a great job of showing all of the features to my wife and her parents who ordered an X3 the same day for lease. She did this patiently while I was getting all of the paperwork done with Jemar Dubose who was also very helpful. This is the 4th car I have purchased from Cincinnati MINI / BMW Store. There is a reason I keep coming back: I love the cars, but the support from Sales (including Ric Koresky) and Service (Rodney Steadman has been a gem with the i3) is even more important. More

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Great customer service, from the salesman to the tech guru to the finance guy. All very professional, knowledgeable and pleasant to work with. Never felt like I was being pressured or swindled. This shou guru to the finance guy. All very professional, knowledgeable and pleasant to work with. Never felt like I was being pressured or swindled. This should be standard in the car-shopping experience. More

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Great Experience Mat did a great job working with me on my car purchase. He is very knowledgeable and very patient and willing to work around my schedule. Overall, a Mat did a great job working with me on my car purchase. He is very knowledgeable and very patient and willing to work around my schedule. Overall, a great buying experience. More

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