Mathew Rivera

DCH Wappingers Falls Toyota responded

Thank you for the awesome review! We’re thrilled to hear you had such a great experience. We’ll be sure to pass along your kind words to the team. Enjoy your fresh ride, and thank you for choosing us!

DCH Wappingers Falls Toyota responded

Jeff, thank you for your feedback, and we’re sorry for the longer-than-expected wait and the inconvenience with your dashboard settings. That’s not the experience we aim to provide. We appreciate you bringing this to our attention and will share it with our service team. Please feel free to reach out if we can assist you further.

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We’re glad to hear Mathew was responsive and accommodating and ensured your warranty work was completed to factory specifications. It’s great that the loaner vehicle helped keep things convenient for you as well. We appreciate your trust and look forward to serving you again!

DCH Wappingers Falls Toyota responded

Hi Tom, thank you for your thoughtful review! We truly appreciate your trust in DCH Toyota. Providing honest, helpful service is something we take great pride in, and we’re glad that stood out during your experience with us. We look forward to continuing to serve you in the future!

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re glad to hear everything was completed on time and that you’re happy with the results. We appreciate your business and look forward to helping you again in the future!

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re glad to hear you received good service and that your salesperson was polite and professional. We appreciate you taking the time to share your experience and hope to assist you again in the future!

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re glad to hear your service was quick, polite, and informative. We appreciate you choosing us and look forward to assisting you again!

DCH Wappingers Falls Toyota responded

Thank you, Ken, for your thoughtful feedback! We’re glad to hear your visit for service and inspection went smoothly and that our team was able to complete the recommended maintenance the same day. We truly appreciate your trust and are happy you had a positive overall experience!

DCH Wappingers Falls Toyota responded

Thank you so much for your thoughtful and heartfelt feedback. We’re truly honored to have earned your trust and are glad to hear that your experiences with DCH Wappingers Falls Toyota have been consistently positive. It means a great deal to know our team takes the time to clearly explain your options, provide honest recommendations, and keep you comfortable and informed throughout your visit. We’re especially happy we could help with those panels and save you an extra trip. Your loyalty and recommendation mean everything to us, and we look forward to continuing to take great care of you in the years to come.

DCH Wappingers Falls Toyota responded

Lionel, we sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.