Mathew Rivera

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We appreciate you recognizing Matt’s upfront and honest communication. Even during busy times, our goal is to be efficient and transparent, and we’re glad Matt delivered that experience for you. We truly value your trust and look forward to assisting you again at DCH Wappingers Falls Toyota!

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

DCH Wappingers Falls Toyota responded

Thank you for the wonderful feedback! We’re glad to hear you received efficient, excellent service and that all of your questions and concerns were clearly addressed. It’s great to know transportation was arranged, your vehicle was ready on time, and the electronic reports were helpful. We truly appreciate your trust and look forward to assisting you again in the future.

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We’re happy to hear the service was efficient and thorough, with clear answers to all your questions. We’re also glad transportation was arranged, your vehicle was ready as promised, and the electronic updates kept you informed every step of the way. We appreciate your support and look forward to helping you again.

DCH Wappingers Falls Toyota responded

Thank you for the kind feedback! We’re glad to hear you felt well informed throughout your visit and that our team was pleasant and easy to work with. We truly appreciate your support and look forward to seeing you again!

DCH Wappingers Falls Toyota responded

Thank you for your review! We’re glad to hear that our team thoroughly checked your vehicle and provided friendly, helpful service. We appreciate your feedback and look forward to assisting you again in the future.

DCH Wappingers Falls Toyota responded

Thank you for the wonderful review! We’re so glad we could help get your car ready in time for your trip, especially on such a tight schedule. Judy Deems will be thrilled to hear your kind words. We truly appreciate your trust and wish you safe and happy travels!

DCH Wappingers Falls Toyota responded

Thank you for your kind feedback! We’re thrilled to hear that your experience was friendly, easy, and enjoyable. Mathew will be especially pleased to know that his professionalism and courtesy made a positive impact. We truly appreciate your review and look forward to assisting you again in the future!

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience with us. We’re glad Matt was able to provide helpful and friendly support during such a difficult time. Our sincere condolences to you and your family, and we truly appreciate you trusting us when you needed extra care.

DCH Wappingers Falls Toyota responded

Thank you for the fantastic feedback! We’re thrilled to hear that you had a great experience with our team and found the communication, professionalism, and timeliness to your liking. We're also glad you enjoyed the comfortable waiting area! We look forward to serving you again soon.