

Mathew Rivera
Assistant Service Manager
DCH Wappingers Falls Toyota
1349 Route 9
Wappingers Falls, NY 12590
Dealership Experience
4 yrs, 3 mos
Industry Experience
13 yrs, 7 mos
Languages Spoken
English
582 Reviews
Write a Review582 Reviews of Mathew Rivera
September 07, 2025
The staff that I interacted with were professional, knowledgeable, trustworthy. And empathetic. I would highly recommend thus dealership in the future. knowledgeable, trustworthy. And empathetic. I would highly recommend thus dealership in the future. More
Other Employees Tagged: Thomas Hackett
September 03, 2025
Matt is always helpful and thorough with his explanations of service needs. My only issue is that as a busy dealership I sometimes have an issue getting thru when I call. Other than that, no concerns. I know of service needs. My only issue is that as a busy dealership I sometimes have an issue getting thru when I call. Other than that, no concerns. I know what to expect before service is completed. More
August 31, 2025
The work was done professionally and promptly the facility is clean the communication between the tech and I was clear. Thanks facility is clean the communication between the tech and I was clear. Thanks More
Other Employees Tagged: Andrew Bartko
August 26, 2025
Everything went really good The staff was always there helping me and letting me know what’s going on with my car helping me and letting me know what’s going on with my car More
Other Employees Tagged: Thomas Hackett, Melissa Tyler, Jaime GarciaMuniz, Jason Gasiunas, Judy Deems, Lauren Fusaro
August 26, 2025
Great service great people: The associates I dealt with were pleasant. I would recommend the place were pleasant. I would recommend the place More
Other Employees Tagged: Thomas Hackett, Melissa Tyler, Jason Gasiunas, Judy Deems, Lauren Fusaro
August 22, 2025
Polite and friendly staff anytime you come in. Always willing to help with your needs. Thought I had an appointment online but I hadn't done it quite right so they got me set up with the next avai Always willing to help with your needs. Thought I had an appointment online but I hadn't done it quite right so they got me set up with the next available time and all went well. More
Other Employees Tagged: Sorry, don't Remer the names
August 20, 2025
Amazing service! They helped me after Prestige Toyota left me with leaking engine oil after a routine maintenance. DCH Wappingers Falls Toyota helped me by accepting They helped me after Prestige Toyota left me with leaking engine oil after a routine maintenance. DCH Wappingers Falls Toyota helped me by accepting my car short notice and fixing it same day. They also gave me complementary service which I appreciated so much. I was given constant calls and updates about my vehicle. The mechanic was also great in sending a video and explanation of the inspection and fix needed to the car. My car was fixed! I thank them so very much and will be taking my car here for service going forward! More
Other Employees Tagged: Lauren Fusaro
August 19, 2025
Waited 3 hours for a repair to be done and they forgot to repair part of it. I also had to wait weeks to receive an appt because someone was supposed to call me back and they didn’t repair part of it. I also had to wait weeks to receive an appt because someone was supposed to call me back and they didn’t More
Other Employees Tagged: Joe DeGroodt