Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Mathew Rivera
Mathew Rivera at DCH Wappingers Falls Toyota

Mathew Rivera

Assistant Service Manager

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

Contact Me
4.8
547 Reviews

Dealership Experience

3 yrs, 11 mos

Industry Experience

13 yrs, 3 mos

Languages Spoken

English English

4.8

547 Reviews

Write a Review

547 Reviews of Mathew Rivera

May 21, 2025

Dealership Rating
Employee Rating

Am happy because all the time the people due good job good service good a More

by PONCIANOA099
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Judy Deems

Report | Print

May 21, 2025

Dealership Rating
Employee Rating

Joshua was great, my oil changed was done quickly and he made sure I was out way before the time I needed to leave by. Everyone is always very nice More

by JJP0722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Goldberg, Thomas Hackett, Melissa Tyler, Dylan Abell, Kevin McCarthy, Jason Gasiunas, Judy Deems, Lauren Fusaro

Report | Print

May 20, 2025

Dealership Rating
Employee Rating

I brought my car for a few items too complete and from the moment I drove in. I was treated with kindness and utmost appreciation for being there.. i would definitely return for servicing of my vehicle. More

by buzzonetti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Melissa Tyler, Jason Gasiunas, Judy Deems, Lauren Fusaro

Report | Print
May 20, 2025

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're so glad you felt welcomed and appreciated from the moment you arrived. It's wonderful to hear that your service visit went smoothly, and we truly look forward to seeing you again for any future needs!

May 14, 2025

Dealership Rating
Employee Rating

Fif teen words is really a lot more than I am in the mood for More

by YouShoulHaveAskedThisFirst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daryl Callahan

Report | Print
May 15, 2025

DCH Wappingers Falls Toyota responded

No worries at all—short and sweet works too! Thanks for taking the time to leave a review. We appreciate it! 😊

May 14, 2025

Dealership Rating
Employee Rating

Always ready to help. Got me right in even though I was a bit early and work was done promptly. More

by RAKORD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 15, 2025

DCH Wappingers Falls Toyota responded

Thank you for the great review! We're happy we could get you in quickly and take care of everything promptly. Your satisfaction means a lot to us, and we’re always here to help whenever you need us! 🚗👍

April 26, 2025

Dealership Rating
Employee Rating

I enjoyed my tea and the office space so I could do some studying and reading while waiting. More

by JENNYLINETTE
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mathew Rivera

Report | Print
Apr 26, 2025

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're glad you enjoyed the tea and found the office space comfortable for studying and reading while you waited. We look forward to welcoming you back again!

April 26, 2025

Dealership Rating
Employee Rating

Getting thru was difficult at times but once I got to speak with Judy she was helpful and very kind to deal with More

by lhannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Judy Deems

Report | Print
Apr 26, 2025

DCH Wappingers Falls Toyota responded

We apologize for the difficulty in getting through, and thank you for your patience. We’re glad Judy was able to assist you and provide kind, helpful service. We appreciate your feedback and are here for any future needs!

April 23, 2025

Dealership Rating
Employee Rating

Excellent communication throughout the process. Easy in and out. All people I met were attentive and polite. Thank you More

by preillyirsa1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett

Report | Print
Apr 23, 2025

DCH Wappingers Falls Toyota responded

Thank you for the kind words! We're thrilled to hear that your experience was smooth and that our team provided excellent communication and service. We truly appreciate your visit and look forward to helping you again in the future!

April 05, 2025

Dealership Rating
Employee Rating

Made a 1pm appointment a week ahead of time for a third brake lite fix. Arrived 30 minutes early and truck was not taken in for service until about 2:30. So much for appointment/schedule integrity. More

by AJPISAN
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Apr 06, 2025

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

March 14, 2025

Dealership Rating
Employee Rating

The staff was pleasant and helpful. Made sure to contact us with any updates on the work More

by rvlmb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 15, 2025

DCH Wappingers Falls Toyota responded

Thank you! We're glad to hear that our staff was helpful and kept you updated. We appreciate your feedback!

1
2
...
55

Dealership Inventory (273 Vehicles)

used 2023 Nissan Armada car, priced at $35,992
2023 Nissan Armada
used
Hermosa Blue Pearl exterior
Automatic
Four-wheel Drive
$35,992
View Details
used 2019 Subaru Crosstrek car, priced at $19,491
2019 Subaru Crosstrek
used
Cool Gray Khaki exterior
Automatic
All-wheel Drive
$19,491
View Details
used 2017 Audi S5 car, priced at $18,495
2017 Audi S5
used
Daytona Gray Pearl exterior
Automatic
All-wheel Drive
$18,495
View Details
used 2021 Toyota Highlander car, priced at $28,993
2021 Toyota Highlander
used
Celestial Silver Metallic exterior
Automatic
All-wheel Drive
$28,993
View Details
used 2021 Jeep Grand Cherokee car, priced at $24,491
2021 Jeep Grand Cherokee
used
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
$24,491
View Details
used 2024 Toyota Corolla Cross car, priced at $29,991
2024 Toyota Corolla Cross
used
Barcelona Red Metallic exterior
Automatic
All-wheel Drive
$29,991
View Details
View All Inventory