Mathew Rivera

DCH Wappingers Falls Toyota responded

Thank you for your great feedback! We’re glad you enjoyed the service video and that you had a positive experience purchasing your Kia with Mike and our manager. We appreciate your support and look forward to helping you again in the future. 🚗

DCH Wappingers Falls Toyota responded

Thank you for your wonderful feedback! We’re glad you find our team friendly and caring, and that you’re happy with the work our technicians do. We also appreciate you noticing our clean and comfortable facility. It means a lot to us.

DCH Wappingers Falls Toyota responded

Thank you so much for your kind words! We're thrilled to hear that your experience was quick and painless. Matthew will be happy to know you appreciated his work. We look forward to serving you again!

DCH Wappingers Falls Toyota responded

Thank you for your review! We're glad to hear our team did a great job taking care of your vehicle and completing the repairs. We truly appreciate your feedback and look forward to assisting you again in the future!

DCH Wappingers Falls Toyota responded

Hi Doris, thank you for your feedback! We're glad to hear you found our team friendly and appreciate your recommendation. We apologize for missing the oil sticker and will be sure to pay closer attention to those details moving forward. We look forward to seeing you again!

DCH Wappingers Falls Toyota responded

Thank you for your recommendation! We're happy to hear you're very satisfied with DCH Wappingers Falls Toyota. It's great to know our team made scheduling easy and kept you informed throughout the process. We truly appreciate your support and look forward to assisting you again!

DCH Wappingers Falls Toyota responded

Thank you for your thoughtful review! We’re so glad to hear Matt was helpful during your routine checkup and proactive about reminding you to schedule your next visit before your warranty expires. That kind of attention to detail is exactly what we aim for. We appreciate you choosing DCH Wappingers Falls Toyota and look forward to seeing you at your next appointment!

DCH Wappingers Falls Toyota responded

Thank you so much for your kind words! We’re thrilled to hear how much you love your 2021 4Runner and that our team was able to help resolve such a difficult issue. Going above and beyond for our customers is always the goal, and we’re so glad to know you’re happy with the experience. We truly appreciate you choosing DCH Wappingers Falls Toyota and look forward to being here for you whenever you need us!

DCH Wappingers Falls Toyota responded

Thank you for your honest feedback! We’re so glad to hear that you found our team nice and helpful. We also appreciate your note about the survey links and understand how they can feel excessive. Your input is valuable, and we’ll certainly keep it in mind as we work to improve the overall experience.

DCH Wappingers Falls Toyota responded

Hi Ellen, thank you for the wonderful review! We’re so glad to hear that you’ve had a great experience both purchasing your vehicle and servicing it with us. Our team takes pride in being helpful and welcoming, and your kind words truly mean a lot. We look forward to continuing to assist you whenever you need us!