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Mathew Rivera
Mathew Rivera at DCH Wappingers Falls Toyota

Mathew Rivera

Assistant Service Manager

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

Contact Me
4.9
691 Reviews

Dealership Experience

4 yrs, 9 mos

Industry Experience

14 yrs, 1 mo

Languages Spoken

English English

4.9

691 Reviews

Write a Review

691 Reviews of Mathew Rivera

March 27, 2026

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Employee Rating

Wappingers Toyota is always so professional and courteous. Love them!! I took my car to be serviced there and they were quick and thorough. More

by Tanyatforet
Recommend Dealer
Yes

Other Employees Tagged: Mathew Rivera

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Mar 27, 2026

DCH Wappingers Falls Toyota responded

Thank you for the wonderful feedback! We’re so glad you had a quick, thorough, and professional service experience. We truly appreciate your support and look forward to seeing you again!

March 23, 2026

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Employee Rating

Good people to work with That's what I have to say Very courteous people to work with. More

by Betsylyn07
Recommend Dealer
Yes

Other Employees Tagged: Mathew Rivera

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Mar 24, 2026

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re so glad to hear you had a courteous and positive experience with our team. We truly appreciate your feedback!

March 22, 2026

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Employee Rating

DCH Wappinger Falls Toyota is a top notch Dealer . The service writer , Tom Hackett and Auto technicians are top-notch as well. More

by JCHIRINOS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Melissa Tyler, Judy Deems, Lauren Fusaro

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Mar 22, 2026

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re thrilled to hear you consider DCH Wappinger Falls Toyota a top-notch dealership. Tom Hackett and our technicians will be happy to know their efforts made a great impression. We truly appreciate you taking the time to share your experience!

March 21, 2026

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Employee Rating

service was done quickly. And the video from the tech. showing all checked was very helpful. And the issue with the autostart I was experiencing. He explained all. More

by RACER024
Recommend Dealer
Yes

Other Employees Tagged: Mathew Rivera

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Mar 21, 2026

DCH Wappingers Falls Toyota responded

Thank you so much for your kind feedback! We’re glad to hear the service was completed quickly and that the technician’s video was helpful in walking you through everything. It’s great to know they were able to clearly explain and resolve the autostart issue you were experiencing. We appreciate you choosing us and look forward to helping you again in the future!

March 20, 2026

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Employee Rating

Very fast and polite. Went for recall and tire rotation but receipt does not say tire rotation. Not sure if it was done. Also asked a question if memory seats also control More

by CHACHI68
Recommend Dealer
Yes

Other Employees Tagged: Mathew Rivera

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Mar 20, 2026

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re glad to hear your visit was fast and that our team was polite. We apologize for any confusion regarding the tire rotation and for not fully addressing your question about the memory seats and mirrors. Your concerns are important to us, and we would be happy to look into this and provide clarification. Please reach out to us at (845) 288-0892 so we can ensure everything was completed properly and answer any remaining questions. We appreciate your business and hope to provide an even better experience next time!

March 19, 2026

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Using it for years Efficient prompt professional I feel my car has been checked for safety More

by BABYCHERRII34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 19, 2026

DCH Wappingers Falls Toyota responded

Thank you for your continued trust over the years! We’re glad to hear you find our service efficient, prompt, and professional, and that you feel confident your car is being thoroughly checked for safety. We truly appreciate your support and look forward to assisting you again!

March 19, 2026

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Employee Rating

Happy with Mathew's assistance with our issue Mathew listened to our issues and was able to successfully help us with our car. More

by MBBOYD1
Recommend Dealer
Yes

Other Employees Tagged: Mathew Rivera

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Mar 19, 2026

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re glad to hear Matthew listened to your concerns and was able to successfully assist you with your car. We truly appreciate your support and look forward to helping you again!

March 19, 2026

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Employee Rating

Courteous. Took time to explain things. Was very helpful. I felt comfortable, and in better hands than at the Kingston dealership. More

by TCONSTANTINO24
Recommend Dealer
Yes

Other Employees Tagged: Mathew Rivera

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Mar 19, 2026

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re glad to hear you felt comfortable and well taken care of. Taking the time to explain everything and provide helpful, courteous service is what we strive for. We truly appreciate your support and look forward to assisting you again!

March 18, 2026

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Employee Rating

It's always a good experience and the staff are professional and courteous Reliable, friendly and busy More

by adejesus2034
Recommend Dealer
Yes

Other Employees Tagged: Mathew Rivera

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Mar 18, 2026

DCH Wappingers Falls Toyota responded

Dear adejesus2034, Thank you for your kind words! We’re delighted to hear that you consistently have a good experience with our team. Our staff takes pride in being professional, courteous, and friendly, and your feedback means a lot to us. We look forward to serving you again soon!

March 16, 2026

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Employee Rating

My experience was a great one. I dropped my car at 7:30 in the morning for New York state inspection. In less than an hour they told me it was ready. I also received a video and re More

by dorothysm22
Recommend Dealer
Yes

Other Employees Tagged: Mathew Rivera

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Mar 17, 2026

DCH Wappingers Falls Toyota responded

Thank you for your great review, Dorothy! We’re glad your inspection was quick and convenient, and that Matt kept you informed with the video and recommendations. We appreciate your support and look forward to seeing you again!

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