Mathew Rivera | Page 14
Assistant Service Manager
DCH Wappingers Falls Toyota
1349 Route 9
Wappingers Falls, NY 12590
Dealership Experience
2 yrs, 11 mos
Industry Experience
12 yrs, 3 mos
Languages Spoken
English
403 Reviews
Write a Review403 Reviews of Mathew Rivera
May 14, 2023
Matthew Rivera is amazing. He always makes me feel important and never rushed. I tell my other friends with Toyotas to definitely go to Matthew. What else can I say? He always makes me feel important and never rushed. I tell my other friends with Toyotas to definitely go to Matthew. What else can I say? More
Other Employees Tagged: Jason Gasiunas
May 10, 2023
The service representative attended my service appointment very well. I am extremely satisfied with the service they afforded me. I recommend DCH Wappinger Falls Toyota highly. appointment very well. I am extremely satisfied with the service they afforded me. I recommend DCH Wappinger Falls Toyota highly. More
May 04, 2023
We were on our way home to Wisconsin when we got a check engine message for the hybrid system in our Rav4. We took it in first thing Monday morning and spoke to service rep Matthew Rodriguez. He was efficie engine message for the hybrid system in our Rav4. We took it in first thing Monday morning and spoke to service rep Matthew Rodriguez. He was efficient, knowledgeable, and kind. The car was diagnosed with a punctured radiator by that afternoon and they located the needed part and arranged for it to be sent overnight. They prepared the car to receive the part that afternoon so it took a minimum of time to put it in when it arrived the next morning. We were on way just a little over 24 hours after we brought it in. Thank you all at DHC Wappengers Falls Toyota! More
May 02, 2023
Too much waiting. Differing explanations for delays. Resets to expectations. No consistent story. Many runarounds. Differing explanations for delays. Resets to expectations. No consistent story. Many runarounds. More
Other Employees Tagged: Thomas Hackett, Melissa Tyler, Jason Gasiunas
April 29, 2023
Was serviced quickly, and staff was very helpful. Will be back for more repairs n Will be back for more repairs n More
Other Employees Tagged: Thomas Hackett, Melissa Tyler, Jason Gasiunas
April 28, 2023
Good thank you for your service I m really appreciate it again thank you and have a nice weekend again thank you and have a nice weekend More
Other Employees Tagged: Thomas Hackett, Melissa Tyler, Jason Gasiunas