Mathew Rivera
Mathew Rivera at DCH Wappingers Falls Toyota
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Mathew Rivera | Page 15

Assistant Service Manager

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

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4.8
406 Reviews

Dealership Experience

2 yrs, 11 mos

Industry Experience

12 yrs, 3 mos

Languages Spoken

English English

4.8

406 Reviews

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406 Reviews of Mathew Rivera

April 29, 2023

Dealership Rating
Employee Rating

Was serviced quickly, and staff was very helpful. Will be back for more repairs n More

by kingdomkey5362
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 30, 2023

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

April 29, 2023

Dealership Rating
Employee Rating

Wappingers Falls Toyota is a polite, courteous, helpful, honest, fair priced dealership. I recommend them. More

by gramps2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 30, 2023

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We appreciate your kind words.

April 28, 2023

Dealership Rating
Employee Rating

2nd appt for same issue. Finally found a solution and issue was fixed! Thank you More

by Lauresween
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 28, 2023

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that our service team was able to help. We really appreciate your business!

April 28, 2023

Dealership Rating
Employee Rating

The staff was friendly, the dealership is clean. The service agent was helpful ordering the work I needed done. The mechanic did the work that was ordered. The car is maintained in good condition More

by feliciabyrne12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 28, 2023

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

April 28, 2023

Dealership Rating
Employee Rating

Good thank you for your service I m really appreciate it again thank you and have a nice weekend More

by HUNG3165
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 28, 2023

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We appreciate your kind words.

April 24, 2023

Dealership Rating
Employee Rating

Good service, happy with the customer service provided. Will use them again, and would recommend. More

by TYRIK.RIGGINS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Tyler

Apr 25, 2023

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We appreciate your kind words.

April 23, 2023

Dealership Rating
Employee Rating

I trust in toyota service and good place to go next time just do request and ready for More

by J.SANDOVAL.07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Tyler, Jason Gasiunas

Apr 24, 2023

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

April 22, 2023

Dealership Rating
Employee Rating

Service advisor Matt was pleasant and professional. Jason was gregarious and informative. Lyft ride home was a nice touch. Service was prompt and timely. A painless experience with little surprises. More

by SHUZAMM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Gasiunas

Apr 22, 2023

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

April 21, 2023

Dealership Rating
Employee Rating

Tom Hackett was very helpful and knowledgeable when I brought my truck in for service. Will be coming back because of Tom! More

by JeffC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Jason Gasiunas

Apr 22, 2023

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that Tom Hackett was able to take care of your vehicle in a timely manner!

April 21, 2023

Dealership Rating
Employee Rating

The truth is very bad because they are attentive only to sell.no good t More

by WILLIAMALVARADO30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 24, 2023

DCH Wappingers Falls Toyota responded

We thank you for your business and apologize for the inconvenience. Please contact Ed Ruela at EdmundRuela@driveprestige.com to help rectify the issue.

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