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Mathew Rivera
Mathew Rivera at DCH Wappingers Falls Toyota

Mathew Rivera | Page 4

Assistant Service Manager

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

Contact Me
4.9
713 Reviews

Dealership Experience

5 yrs, 3 mos

Industry Experience

14 yrs, 7 mos

Languages Spoken

English English

4.9

713 Reviews

Write a Review

713 Reviews of Mathew Rivera

March 19, 2026

Dealership Rating
Employee Rating

Courteous. Took time to explain things. Was very helpful. I felt comfortable, and in better hands than at the Kingston dealership. More

by TCONSTANTINO24
Recommend Dealer
Yes

Other Employees Tagged: Mathew Rivera

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Mar 19, 2026

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re glad to hear you felt comfortable and well taken care of. Taking the time to explain everything and provide helpful, courteous service is what we strive for. We truly appreciate your support and look forward to assisting you again!

March 18, 2026

Dealership Rating
Employee Rating

It's always a good experience and the staff are professional and courteous Reliable, friendly and busy More

by adejesus2034
Recommend Dealer
Yes

Other Employees Tagged: Mathew Rivera

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Mar 18, 2026

DCH Wappingers Falls Toyota responded

Dear adejesus2034, Thank you for your kind words! We’re delighted to hear that you consistently have a good experience with our team. Our staff takes pride in being professional, courteous, and friendly, and your feedback means a lot to us. We look forward to serving you again soon!

March 16, 2026

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Employee Rating

My experience was a great one. I dropped my car at 7:30 in the morning for New York state inspection. In less than an hour they told me it was ready. I also received a video and re More

by dorothysm22
Recommend Dealer
Yes

Other Employees Tagged: Mathew Rivera

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Mar 17, 2026

DCH Wappingers Falls Toyota responded

Thank you for your great review, Dorothy! We’re glad your inspection was quick and convenient, and that Matt kept you informed with the video and recommendations. We appreciate your support and look forward to seeing you again!

March 13, 2026

Dealership Rating
Employee Rating

The video is a brilliant touch! I purchase my Kia there. I like Mike Newshom. My experience with him and the manager was a 5 also. More

by ASOLICITO
Recommend Dealer
Yes

Other Employees Tagged: Mathew Rivera

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Mar 13, 2026

DCH Wappingers Falls Toyota responded

Thank you for your great feedback! We’re glad you enjoyed the service video and that you had a positive experience purchasing your Kia with Mike and our manager. We appreciate your support and look forward to helping you again in the future. 🚗

March 12, 2026

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Employee Rating

A great place with friendly staff and caring staff! The technicians do a great job on my car!! The place is very clean and comfortable. More

by SKADIDLER507
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Melissa Tyler, Jason Gasiunas, Judy Deems, Lauren Fusaro

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Mar 13, 2026

DCH Wappingers Falls Toyota responded

Thank you for your wonderful feedback! We’re glad you find our team friendly and caring, and that you’re happy with the work our technicians do. We also appreciate you noticing our clean and comfortable facility. It means a lot to us.

March 10, 2026

Dealership Rating
Employee Rating

Great experience! also very Quick. Very happy with the service it was quick and painless. Matthew did a great job thanks. More

by cmperez8993
Recommend Dealer
Yes

Other Employees Tagged: Mathew Rivera

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Mar 11, 2026

DCH Wappingers Falls Toyota responded

Thank you so much for your kind words! We're thrilled to hear that your experience was quick and painless. Matthew will be happy to know you appreciated his work. We look forward to serving you again!

March 09, 2026

Dealership Rating
Employee Rating

Thanks for doing a great job with my rear traction cable corrosion sheathed replacement and the gas tank work! More

by kirschnerck58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Melissa Tyler, Jason Gasiunas, Judy Deems, Lauren Fusaro

Print
Mar 09, 2026

DCH Wappingers Falls Toyota responded

Thank you for your review! We're glad to hear our team did a great job taking care of your vehicle and completing the repairs. We truly appreciate your feedback and look forward to assisting you again in the future!

March 06, 2026

Dealership Rating
Employee Rating

I am very satisfied with DCH Wappingers Falls. . I recommend their services. It easy to book and they always keep in touch for whatever questions you have. More

by RAMOSBERNIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Melissa Tyler, Jason Gasiunas, Judy Deems, Lauren Fusaro

Print
Mar 06, 2026

DCH Wappingers Falls Toyota responded

Thank you for your recommendation! We're happy to hear you're very satisfied with DCH Wappingers Falls Toyota. It's great to know our team made scheduling easy and kept you informed throughout the process. We truly appreciate your support and look forward to assisting you again!

March 06, 2026

Dealership Rating
Employee Rating

Nice people. But they forgot to put a new oil sticker on my windshield I would.recommend them More

by doris.imperati
Recommend Dealer
Yes

Other Employees Tagged: Mathew Rivera

Print
Mar 06, 2026

DCH Wappingers Falls Toyota responded

Hi Doris, thank you for your feedback! We're glad to hear you found our team friendly and appreciate your recommendation. We apologize for missing the oil sticker and will be sure to pay closer attention to those details moving forward. We look forward to seeing you again!

March 03, 2026

Dealership Rating
Employee Rating

We love our 2021 Toyota 4Runner which we purchased from DCH. We have had an outstanding experience diagnosing a very difficult issue with the vehicle. They went above and beyond to make sure we were happy More

by NRECKSON
Recommend Dealer
Yes

Other Employees Tagged: Mathew Rivera

Print
Mar 03, 2026

DCH Wappingers Falls Toyota responded

Thank you so much for your kind words! We’re thrilled to hear how much you love your 2021 4Runner and that our team was able to help resolve such a difficult issue. Going above and beyond for our customers is always the goal, and we’re so glad to know you’re happy with the experience. We truly appreciate you choosing DCH Wappingers Falls Toyota and look forward to being here for you whenever you need us!

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