Mathew Rivera | Page 3

DCH Wappingers Falls Toyota responded

Thank you, Ken, for your thoughtful feedback! We’re glad to hear your visit for service and inspection went smoothly and that our team was able to complete the recommended maintenance the same day. We truly appreciate your trust and are happy you had a positive overall experience!

DCH Wappingers Falls Toyota responded

Thank you so much for your thoughtful and heartfelt feedback. We’re truly honored to have earned your trust and are glad to hear that your experiences with DCH Wappingers Falls Toyota have been consistently positive. It means a great deal to know our team takes the time to clearly explain your options, provide honest recommendations, and keep you comfortable and informed throughout your visit. We’re especially happy we could help with those panels and save you an extra trip. Your loyalty and recommendation mean everything to us, and we look forward to continuing to take great care of you in the years to come.

DCH Wappingers Falls Toyota responded

Lionel, we sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

DCH Wappingers Falls Toyota responded

Thank you for the wonderful feedback! We’re so glad you had a quick, thorough, and professional service experience. We truly appreciate your support and look forward to seeing you again!

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re so glad to hear you had a courteous and positive experience with our team. We truly appreciate your feedback!

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re thrilled to hear you consider DCH Wappinger Falls Toyota a top-notch dealership. Tom Hackett and our technicians will be happy to know their efforts made a great impression. We truly appreciate you taking the time to share your experience!

DCH Wappingers Falls Toyota responded

Thank you so much for your kind feedback! We’re glad to hear the service was completed quickly and that the technician’s video was helpful in walking you through everything. It’s great to know they were able to clearly explain and resolve the autostart issue you were experiencing. We appreciate you choosing us and look forward to helping you again in the future!

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re glad to hear your visit was fast and that our team was polite. We apologize for any confusion regarding the tire rotation and for not fully addressing your question about the memory seats and mirrors. Your concerns are important to us, and we would be happy to look into this and provide clarification. Please reach out to us at (845) 288-0892 so we can ensure everything was completed properly and answer any remaining questions. We appreciate your business and hope to provide an even better experience next time!

DCH Wappingers Falls Toyota responded

Thank you for your continued trust over the years! We’re glad to hear you find our service efficient, prompt, and professional, and that you feel confident your car is being thoroughly checked for safety. We truly appreciate your support and look forward to assisting you again!

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re glad to hear Matthew listened to your concerns and was able to successfully assist you with your car. We truly appreciate your support and look forward to helping you again!