Mathew Rivera | Page 3
Assistant Service Manager
DCH Wappingers Falls Toyota
1349 Route 9
Wappingers Falls, NY 12590
Dealership Experience
2 yrs, 11 mos
Industry Experience
12 yrs, 3 mos
Languages Spoken
English
406 Reviews
Write a Review406 Reviews of Mathew Rivera
December 27, 2023
We were traveling back to GA and broke down on I-84 and were towed to DCH on 12/16. On Monday I arrived at DCh at 0715. I almost immediately got a phone call from Judy, who promptly let me in out of the ra were towed to DCH on 12/16. On Monday I arrived at DCh at 0715. I almost immediately got a phone call from Judy, who promptly let me in out of the rain. I explained that had happened and later received a video which explained what was wrong. Parts were ordered and by 10:30 on 12/20 the 4Runner was fixed and we were back on the road. Greatly appreciate the great service we received. More
Other Employees Tagged: Judy Deems
December 19, 2023
Your staff was great to deal with. Helpful, kind and courteous. Could not ask for more! Helpful, kind and courteous. Could not ask for more! More
Other Employees Tagged: Thomas Hackett, Melissa Tyler, Jason Gasiunas
December 18, 2023
Service is quick and easy. The professional staff is attentive to details and customer satisfaction. The professional staff is attentive to details and customer satisfaction. More
Other Employees Tagged: Avi Avitan, Thomas Hackett
December 15, 2023
Very pleasant experience. Check in was fast and I didn’t have to wait to long Check in was fast and I didn’t have to wait to long More
Other Employees Tagged: Thomas Hackett, Jason Gasiunas
December 14, 2023
Thank you for your service see you next time Will see you soon at Toyota you soon at Toyota More
Other Employees Tagged: Daryl Callahan, Robert Goldberg, Karl Boye, Thomas Hackett, Ben Carlson, Melissa Tyler, Dylan Abell, Kevin McCarthy, Jason Gasiunas
December 01, 2023
Excellent service and very positive attitude towards the customer,team effort very efficient ,thank you for the wonderful service customer,team effort very efficient ,thank you for the wonderful service More
Other Employees Tagged: Karl Boye, Thomas Hackett, Melissa Tyler, Jason Gasiunas
November 28, 2023
Waiting for NY inspection and oil - 2 hours later they say they want to do several other non-essential things which will take another 90 minutes. Should have ALL been done in less than 2 hours ! say they want to do several other non-essential things which will take another 90 minutes. Should have ALL been done in less than 2 hours ! More
Other Employees Tagged: Thomas Hackett, Melissa Tyler, Jason Gasiunas