Mathew Rivera | Page 66

I arrived 45 minutes early for my appointment the representative immediately worked with me. No issues very attentive keep me posted during the entire process representative immediately worked with me. No issues very attentive keep me posted during the entire process More

by BN604 Verified Customer Verified Customer

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While doing down the interstate my hood almost flew open. Because they didn't close it probably. Thank God it didn't open and lucky my son was not in the car. Because they didn't close it probably. Thank God it didn't open and lucky my son was not in the car. More

by bigswife Verified Customer Verified Customer

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Very professional very respectful I will continue to bring my vehicle to Wappengers of Toyota thank you bring my vehicle to Wappengers of Toyota thank you More

by Tuckbulllove70 Verified Customer Verified Customer

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Very good service in my experience . They dealing with customers very good . We want there three times. They dealing with customers very good . We want there three times. More

by KOCHUMONV Verified Customer Verified Customer

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Everyone was great from service staff to mechanic Jeremiah the mechanic explained everything to me and I was confident he would do a great job on my car Jeremiah the mechanic explained everything to me and I was confident he would do a great job on my car More

by Lou376 Verified Customer Verified Customer

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Brought my car in to to fix ac. It was under warranty and they fixed it. When I got the car back I noticed a bad leak underneath the hood. I mentioned it to the Toyota guy and he sa It was under warranty and they fixed it. When I got the car back I noticed a bad leak underneath the hood. I mentioned it to the Toyota guy and he said, it was a very involved job and it's most likely a residual leak from the work they had done. He came out and wiped up the mess. I then drove it home to my newly paved driveway.... the vehicle continued to leak. A few days pass and I talked to a family friend of mine who is a mechanic and he told me that it was transmission fluid that was leaking and I should take it right back there. I started to drive it back up and the transmission started slipping as I was driving with my wife, a 3 year old and a 9 month old.. I brought it back up and dropped it of, praying they wouldn't say this is somehow my fault and this is just a new occurrence. That was not the case. they stated that the repair work done on the car was very involved and the mechanic somehow damaged the xxxxxxx that connect the tranny lines to the radiator... (how an ac compresser repair, had anything to do with tranny lines and a radiator?? You got me.) Anyways, after initially telling me it was just the xxxxxxx of the radiator that needed to be replaced, they called me 2 days later to day say that I needed a whole new radiator. And I had to wait an additional 3 or 4 days for the car to be done.... bear in mind I am about 2 weeks into this repair at this point... 4 days later comes and everything is seemingly the way it should be with everything. However my transmission doesn't seem to be 100% as it was when I initially brought it in.. I do feel that in a few to 5 years, or sooner will have a major issue that they will not own up to being that's its been that long since they serviced the car... At the end of the day I learned that I made a major mistake using DCH to repair my car and I will never make that mistake again.. I hope my tranny lasts. More

by Rciancanelli1 Verified Customer Verified Customer

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Great people and very polite when dealing directly with employees always did a great job with my truck employees always did a great job with my truck More

by ginger100 Verified Customer Verified Customer

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Everything was great The team is friendly and quick to get things done Thanks DCH get things done Thanks DCH More

by dwinderbau Verified Customer Verified Customer

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Excellent service. Always accommodating and responsive to your needs. First class work. Staff very friendly and knowledgeable. Always accommodating and responsive to your needs. First class work. Staff very friendly and knowledgeable. More

by albertroberts Verified Customer Verified Customer

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Routine serving was good. My request to find and fix a serious RATTLE WAS COMPLETELY UNSATISFACTORY!!! My request to find and fix a serious RATTLE WAS COMPLETELY UNSATISFACTORY!!! More

by Ronpierson Verified Customer Verified Customer

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