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Mathew Rivera

Overview Reviews (712) Inventory (262)

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Mathew Rivera

Mathew Rivera | Page 66

Assistant Service Manager

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

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4.9

712 Reviews

Overview Reviews (712) Inventory (262)

Dealership Experience

5 yrs, 2 mos

Industry Experience

14 yrs, 6 mos

Languages Spoken

English

4.9

712 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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712 Reviews of Mathew Rivera

July 31, 2022

Dealership Rating

Employee Rating

Everything was great The team is friendly and quick to get things done Thanks DCH get things done Thanks DCH More

by dwinderbau

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Aug 01, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

July 31, 2022

Dealership Rating

Employee Rating

Excellent service. Always accommodating and responsive to your needs. First class work. Staff very friendly and knowledgeable. Always accommodating and responsive to your needs. First class work. Staff very friendly and knowledgeable. More

by albertroberts

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Daryl Callahan, Thomas Hackett, Ben Carlson , Mike Giordano, Lee Burns

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Aug 01, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

July 31, 2022

Dealership Rating

Employee Rating

Routine serving was good. My request to find and fix a serious RATTLE WAS COMPLETELY UNSATISFACTORY!!! My request to find and fix a serious RATTLE WAS COMPLETELY UNSATISFACTORY!!! More

by Ronpierson

Verified Customer

Recommend Dealer

Yes

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Jul 31, 2022 -

Ronpierson responded

Routine service was good. My request to find and fix a SERIOUS RATTLE WAS COMPLETELY UNSATISFACTORY!!!

Jul 31, 2022 -

Ronpierson responded

Ronpierson responded publicly on 7/31/22 4:48 PM Routine service was good. My request to find and fix a SERIOUS RATTLE WAS COMPLETELY UNSATISFACTORY!!!

July 29, 2022

Dealership Rating

Employee Rating

The staff was friendly and competent. The waiting room was comfortable. I like that it was clean. The wait was exactly what I was told it would be. The waiting room was comfortable. I like that it was clean. The wait was exactly what I was told it would be. More

by ASL

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Aug 01, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

July 28, 2022

Dealership Rating

Employee Rating

Service was as expected and completed in a reasonable amount of time. Customer service was friendly and clear. amount of time. Customer service was friendly and clear. More

by MELANIEFALICK

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Thomas Hackett, Melissa Tyler, Jason Gasiunas , Ciarra Arias, Mike Giordano

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Jul 28, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

July 27, 2022

Dealership Rating

Employee Rating

I am happy with care given, timing, accuracy and customer relationships. Very dependable and courteous. relationships. Very dependable and courteous. More

by linhenja56

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jul 28, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! It's a pleasure to know you had such a great experience at our dealership!

July 20, 2022

Dealership Rating

Employee Rating

Great place, always attentive to the customer. I always appreciate the high level of communication. I always appreciate the high level of communication. More

by HEATHER.OSTMAN

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jul 21, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! We truly appreciate your kind words!

July 20, 2022

Dealership Rating

Employee Rating

Matthew Rivera is the best. When I left, there was a downpour. He had my car left inside. When I left, there was a downpour. He had my car left inside. More

by jpkaley

Verified Customer

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

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Jul 21, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with Matthew!

July 17, 2022

Dealership Rating

Employee Rating

The:dealership id:s:dwuate shower:not gouging:gusyomers also service sept oprnrd on sunday for:convencienc$iniqir also service sept oprnrd on sunday for:convencienc$iniqir More

by ROLAND_CHOM97

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Robert Goldberg, Thomas Hackett, Melissa Tyler, Kevin McCarthy, Jason Gasiunas , Mike Giordano, Naeem Randall

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Jul 18, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive five-star review!

July 15, 2022

Dealership Rating

Employee Rating

Always friendly never pushy and work on cars is the best quality very informative on what is needed to keep your car running well quality very informative on what is needed to keep your car running well More

by Amber823Dawny

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Thomas Hackett, Melissa Tyler, Jason Gasiunas , Ciarra Arias, Mike Giordano

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Jul 18, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

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