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Mathew Runas
Mathew Runas at McGrath City Honda

Mathew Runas | Page 4

Certified Service Advisor

McGrath City Honda

6720 West Grand Avenue
Chicago, IL 60707

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4.7
54 Reviews
4.7

54 Reviews

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54 Reviews of Mathew Runas

May 01, 2026

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Employee Rating

So far, the car is running smoothly with all problems resolved.Retrieval of the car was on scedule and after a walk through, everything was explained and fixed... More

by leon8rox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Sanchez

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May 01, 2026

McGrath City Honda responded

We appreciate you sharing that your Honda is running smoothly and that our service team resolved all issues. It is great to hear the pickup was on schedule and that the walkthrough addressed all your concerns. Thanks for the five-star review! Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

April 24, 2026

Dealership Rating
Employee Rating

This dealership always has the Best service and staff around. For the last 15 plus years we have had incredible service experiences and it's our go to place More

by mmeeters
Recommend Dealer
Yes

Other Employees Tagged: Mathew Runas

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Apr 24, 2026

McGrath City Honda responded

Thank you for your 5-star review and for trusting our team with your Honda Pilot for over 15 years. It means a lot that we’ve become your go-to service center. We look forward to providing many more exceptional experiences. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

April 23, 2026

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Employee Rating

It was nice people I would recomendes the dealer I’m so happy to have them to take care of my car More

by TERESAFERNANDEZ56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Sanchez, Alexis Quimso, Devin Miller, Alfonso Rodriguez, Carlos Martinez, Uros Matejic, Luis Antonio, Karen Kozlowski, Karla Montoya

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Apr 23, 2026

McGrath City Honda responded

Thank you for recommending our team and trusting us with your Honda Odyssey. We’re glad you felt well looked after and look forward to helping with your next service. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

April 09, 2026

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Employee Rating

Each person I came in contact with was professional, courteous and had the knowledge to answer my questions. Matthew was excellent. He communicated each step of the repair process. He represented the de More

by j.merilyn
Recommend Dealer
Yes

Other Employees Tagged: Mathew Runas

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Apr 09, 2026

McGrath City Honda responded

It’s great to know you found our team professional and courteous and that Mathew guided you through each repair step. Thank you for trusting us with your Honda service. We appreciate you choosing our location and look forward to your next visit. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

April 06, 2026

Dealership Rating
Employee Rating

Mathew is the kind of person that you should have/employ. Keep up the good work Mathew... God bless you all... More

by paulacejr
Recommend Dealer
Yes

Other Employees Tagged: Mathew Runas

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Apr 06, 2026

McGrath City Honda responded

We’re pleased Mathew took great care of your Honda Pilot. Thank you for the five-star review and God bless. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

April 05, 2026

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Employee Rating

All my concerns were addressed and resolved Matthew was very helpful and responsive Work was done sooner than expected More

by RFMom
Recommend Dealer
Yes

Other Employees Tagged: Mathew Runas

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Apr 05, 2026

McGrath City Honda responded

We’re delighted to hear Mathew addressed your concerns and that your Honda Accord service was finished sooner than expected. Thank you for trusting us with your maintenance. Please let us know if there’s anything else we can help you with. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

April 02, 2026

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Employee Rating

Matthew was attentive to my concerns. He was able to offer me an alternative means of transportation while my vehicle was serviced. More

by firehair81
Recommend Dealer
Yes

Other Employees Tagged: Mathew Runas

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Apr 02, 2026

McGrath City Honda responded

Your feedback about Mathew’s attentiveness during your Honda CR-V service is appreciated. We’re glad he arranged alternative transportation while your vehicle was in for service. We look forward to assisting you again. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

April 02, 2026

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Employee Rating

Everyone was great as usual very happy with my service experience amazing job ! Love Honda More

by danamgrande
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Devin Miller, Alfonso Rodriguez, Carlos Martinez, Uros Matejic, Jonathan Blanco, Nick Fornero, Luis Antonio, Karen Kozlowski, Karla Montoya

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Apr 02, 2026

McGrath City Honda responded

It’s wonderful to know our team provided another excellent service experience on your Honda. We appreciate your loyalty and look forward to welcoming you back. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

March 21, 2026

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Employee Rating

Fair Fair and professional. I like that they explain everything very well so I can understand what is that they are going to do to my car. More

by sanpedroimv
Recommend Dealer
Yes

Other Employees Tagged: Mathew Runas

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Mar 22, 2026

McGrath City Honda responded

Thank you for sharing your feedback. We’re pleased Mathew took the time to explain the work planned for your Honda HR-V clearly and professionally. If you have any further questions, we’re here to help. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

March 19, 2026

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Employee Rating

Horrible. I have not received the service requested I'm still waiting on a response for the service requested More

by eliasmusic88
Recommend Dealer
No

Other Employees Tagged: Mathew Runas

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Mar 23, 2026

McGrath City Honda responded

Thank you for this feedback, Elias. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Dana Grande Client Relations/ Process Improvement Manager dgrande@McGrathcity.com 773-836-3904

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