Matt Burch
Matt Burch at Jim Butler KIA

Matt Burch | Page 8

Service Director

Jim Butler KIA

722 Long Road Crossing Drive
Chesterfield, MO 63005

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4.7
111 Reviews
4.7

111 Reviews

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111 Reviews of Matt Burch

August 13, 2024

Dealership Rating
Employee Rating

Good service. The place was friendly and clean. Love my Kia Soul. Would recommend you all. More

by shavernorma17
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Sutton, Jake Borgmeyer, Tammie Baker , Grace Boyer, Jonathan Hutchens, Christina Rice

July 30, 2024

Dealership Rating
Employee Rating

Awesome service and friendly staff. Quick and very prompt service. Will definitely recommend to others. More

by tammie.baker
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Keith Sutton, Jake Borgmeyer, Tammie Baker , David Dickerson

June 29, 2024

Dealership Rating
Employee Rating

Great recent service experience. All recall issues repaired. Kept informed throughout process. All staff were very friendly. More

by kmaz01
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Keith Sutton, Jake Borgmeyer , David Dickerson

June 18, 2024

Dealership Rating
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The Service staff was very friendly and knowledgeable: I felt very informed about everything being done to my car and was informed with updates throughout my appointment. Very happy and I will be back for m More

by piepergirl50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Sutton , David Dickerson

June 11, 2024

Dealership Rating
Employee Rating

The service people at Jim Butler KIA were friendly and prompt. Took less time than expected. A really good experience. More

by beamcycle
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Keith Sutton , David Dickerson, Allen Starnes, Christina Rice

June 10, 2024

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I have been using Jim Butler service for the past 10 years and we have been impressed with the treatment that we have received. I wish all dealerships were as great as Jim Butler and had people like Kei More

by c-bvictor
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Sutton

June 10, 2024

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Employee Rating

Very clean, and got me out in great time. Also the staff was very nice and great to me More

by bernardterry3
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Keith Sutton , David Dickerson, Allen Starnes

May 25, 2024

Dealership Rating
Employee Rating

Purchased vehicle and it had a problem from the start. They addressed the problem buy it took a long time. Vehicle was in their shop for 3 weeks because I believe it was a low priority item. Communicat More

by aderosier1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Sutton, Jean Silverio

May 14, 2024

Dealership Rating
Employee Rating

I would've given a 5☆, but after 4 calls I received no call back on my problem. I finally made an appointment only to be told that I could have solved my problem with out dealer help.😔 More

by wheezie923
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

May 13, 2024

Dealership Rating
Employee Rating

Great experience, wonderful customer service. Highly recommend the staff. Service appointments are always on time More

by bowman0344
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Keith Sutton , David Dickerson, Allen Starnes

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