Matt Clarkson
Matt Clarkson at Med Center Mazda

Matt Clarkson | Page 4

General Sales Manager

Med Center Mazda

80 Drivers Mart Way
Pelham, AL 35124

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4.9
717 Reviews

Dealership Experience

22 yrs, 3 mos

Industry Experience

22 yrs, 3 mos

4.9

717 Reviews

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717 Reviews of Matt Clarkson

September 08, 2025

Dealership Rating
Employee Rating

This was one of the easiest smooth purchases I have made. No onenwas trying to push into buying anything or purchasing anything extra while signing the paperwork. More

by evanskarenl
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: DeWayne Williams, Todd Mayers

August 29, 2025

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It was a pleasant car buying experience. Billy Mansel patiently answered all my questions before hand as we progressed through the purchase process. Took me less than two hours from the time More

by ewatkins2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Billy Mansel, Adam Eaves

August 22, 2025

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The team is professional and nice. Mark and Billy are very helpful. The purchasing experience is pretty good. More

by DAVID.CHEN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Billy Mansel, Mark Cooley

August 21, 2025

Dealership Rating
Employee Rating

Felt good about my purchase. Fred food his best to find me the best car. More

by starlasb
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Fred Farmer, Todd Mayers

August 15, 2025

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MedCenter Mazda in Pelham, AL was truly an incredible experience. Car buying can be an incredibly daunting, frustrating and contentious process. MedCenter Mazda is the exception to that stereotype! They More

by ddkuntz84
Service Price Transparency
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Recommend Dealer
Yes

August 06, 2025

Dealership Rating
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Friendly, fast, thorough, knowledgeable and patient employees. They make your buying and service of your car easy More

by debilandrum
Service Price Transparency
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Recommend Dealer
Yes

July 26, 2025

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Will was the very best salesman I have ever had dealings with!!! I buy and sell ill antique cars and he is one of the very few I want to do business with and and again. When I’m ready to buy again I will ca More

by Benbarker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

July 23, 2025

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I was pleased with the service on my car. The person or persons who serviced it did a great job. I could tell the difference in how smoothly the drive was on my way home. More

by VCUNNING
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Workmanship
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Recommend Dealer
Yes

July 12, 2025

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Employee Rating

Service Department was ready for my appointment! Very polite and professional! Listened to my concerns and agreed to correct the issues! My SUV was returned to me quickly and all issues were resolve More

by Larry Martin
Service Price Transparency
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Recommend Dealer
Yes

July 09, 2025

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Employee Rating

Almost impossible to make the appointment. Three days for a response Service advisor said that it must be something I’m doing wrong. This was the 3rd time the front passenger power seat switc More

by stevensonb45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 15, 2025

Med Center Mazda responded

Hi there, Thank you for taking the time to share your experience. While we’re truly glad to hear you had a great experience with our sales and parts departments, we're very sorry that your time with our service department didn’t meet expectations. It’s certainly not the level of service we aim to provide, and we understand how repeated issues and long wait times can be discouraging. Regarding the loaner vehicle situation, we know how inconvenient that must have been and are reviewing how these policies are communicated and managed to better serve all our customers in the future. Your feedback is being shared directly with our service leadership team so we can make improvements where they’re clearly needed. If you're open to it, we’d appreciate the opportunity to speak with you directly and see how we might make things right. Please don’t hesitate to reach out to our GM, Chris Martin, at cmartin@medcentermazda.com. Thank you again for your honest review—and for recognizing the efforts of our sales and parts teams. We hope we can regain your trust.

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