Matt Douvier | Page 18

I "heart" Luther! TJ, Matt, Chad, and everyone single person at Luther Bloomington, I don't even no where to start! Hands down the most amazing staff ever! The customer TJ, Matt, Chad, and everyone single person at Luther Bloomington, I don't even no where to start! Hands down the most amazing staff ever! The customer service is out of this world. TJ, buddy, you are amazing all around. Matt, my friend, appreciate you. People, this is by far the most phenomenal dealership in the nation! Highly satisfied and couldn't ask for more! Thank you for a pleasant experience, I truly will come back and refer you guys to all my friends and family! My first Hyundai Santa Fe SUV, I'm the happiest person in the world! THANK YOU! More

Helpful 1

Report | Print

Purchased a car Dropped by the Kia dealer on a Saturday just to look at a car. Ended up purchasing a 2015 Kia Soul, no pressure from the sales associate. Very frien Dropped by the Kia dealer on a Saturday just to look at a car. Ended up purchasing a 2015 Kia Soul, no pressure from the sales associate. Very friendly and helpful staff, even offered wonderful coffee, not the type you usually get, that has been baking in the pot since early in the morning, even offered sandwiches! All in all a very pleasant, painless experience. I am anticipating my service visits to be just as nice. More

Helpful 0

Report | Print

Experience was spectacular. I went to five dealerships before I came to Kia in Bloomington. I looked at a used car with a sales guy don't remember his name. I ended up leaving em I went to five dealerships before I came to Kia in Bloomington. I looked at a used car with a sales guy don't remember his name. I ended up leaving empty handed. So the day went on I still didn't find a car, so I returned to kia later that evening and ran into the most amazing sales guy Rob Roettger I told him what I was looking for and can he make it happen. Well rob is not a good negotiator but his efforts proved otherwise because he delivered everything I requested and by the way if you need your car washed on a Sunday just take it to his house.? Joking) Rob @ kia bloomington I just want to say your the most realist, and funny sales guy I've ever met. Thank you, Jerome More

Helpful 1

Report | Print

Kis Experience Rob & Chris in Sales were outstanding. So was Matt in Financial. I question the Kia Certified process though, as we had a broken seat that wasn't ca Rob & Chris in Sales were outstanding. So was Matt in Financial. I question the Kia Certified process though, as we had a broken seat that wasn't caught. Didn't have the 2nd key, and missing a small access plate. More

Helpful 2

Report | Print

Efficient and Trustworthy I purchased a new car this week at Kia and was impressed by the sales staff and finance department. They were fast and got me the deal I wanted. I wou I purchased a new car this week at Kia and was impressed by the sales staff and finance department. They were fast and got me the deal I wanted. I would recommend them without hesitation! More

Helpful 0

Report | Print

Leasing a new Kia I found the employees to be very helpful, friendly and informative. The location of the dealership is convenient and the store itself clean and custom I found the employees to be very helpful, friendly and informative. The location of the dealership is convenient and the store itself clean and customer friendly. I found all the personnel to be responsive to my needs without being pushy . I have had previous experience with the service dept. which also was excellent. More

Helpful 0

Report | Print

Great dealer to purchase a car from All the people I dealt with were very nice, there was no pressure to buy, they let the car sell itself and gave me a good trade-in price and purchase All the people I dealt with were very nice, there was no pressure to buy, they let the car sell itself and gave me a good trade-in price and purchase price without a lot of dickering over the price, would definitely recommend this dealership. More

Helpful 0

Report | Print

I didn't know where to begin Thankfully, Chad noticed me looking at brochures for the 2015 Kia Soul. I knew I should have gotten that car in the first place, but fell in love wit Thankfully, Chad noticed me looking at brochures for the 2015 Kia Soul. I knew I should have gotten that car in the first place, but fell in love with the Optima when I drove it back in 2013. I thought downsizing from a mini-van to an Optima was great, but it was still more car (and payment) than I needed. Matt got me into a brand new vehicle and was able to get me a great trade-in value for my Optima! I was so impressed with the process and will definitely work with them again in the future! Thanks! More

Helpful 0

Report | Print

it doesn't just stop after the sale! I have had my soul for a year. After the sale there has been constant follow-ups and reminders for check ups. I feel like they are family. There cars I have had my soul for a year. After the sale there has been constant follow-ups and reminders for check ups. I feel like they are family. There cars are my car and they want to make sure it runs at its best. They take care of my routine maintenance quickly and efficiently. I love my car and i have had the best experience at this dealership:) More

Helpful 0

Report | Print

No pressure sales experience. I enjoyed working with Matt. He was very professional and didn't make me feel pressured in any way. He made the buying experience very enjoyable. I enjoyed working with Matt. He was very professional and didn't make me feel pressured in any way. He made the buying experience very enjoyable. More

Helpful 1

Report | Print