Matt Fass
Matt Fass at Bayside Chrysler Jeep Dodge

Matt Fass

Sales Manager

Bayside Chrysler Jeep Dodge

212-19 Northern Blvd
Bayside, NY 11361

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4.8
319 Reviews
4.8

319 Reviews

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319 Reviews of Matt Fass

July 07, 2025

Dealership Rating
Employee Rating

Awful dealership! Worse customer service possible. Zero effort with guidance or brand integrity. Do better! More

by johnchan33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jul 10, 2025

Bayside Chrysler Jeep Dodge responded

Thank you for bringing this to our attention, John, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Please call and ask for Lance Madry for sales to discuss this matter further.

June 28, 2025

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This dealership is always attentive, fast, and caring about my car’s needs. I haven been going there for almost 7 years. More

by katiemay502
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 28, 2025

Bayside Chrysler Jeep Dodge responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 22, 2025

Dealership Rating
Employee Rating

Everyone was attentive and professional and knowledgeable. I was very happy with the outcome we got. More

by EVANBFELDMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 22, 2025

Bayside Chrysler Jeep Dodge responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 20, 2025

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Employee Rating

All I can say is 5 Stars again. Ny second leave from this dealership. The owner is outstanding. I arrived at the dealership before 12 noon and drove away with my new vehicle by 3 p. More

by grkprince
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Terrence Shine, Ryan Dworkis , Owner Allen.

Jun 20, 2025

Bayside Chrysler Jeep Dodge responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bayside Chrysler Jeep Dodge.

June 05, 2025

Dealership Rating
Employee Rating

Outstanding customer service For repairs and outstanding customer service for my 2nd new car purchase More

by WHOLESALE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Kennedy

Jun 05, 2025

Bayside Chrysler Jeep Dodge responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 29, 2025

Dealership Rating
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This dealership is the best by far, the staff is great and the service is great. More

by tsalley3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 29, 2025

Bayside Chrysler Jeep Dodge responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bayside Chrysler Jeep Dodge. We look forward to having you as one of our valued customers for many more years to come!

May 21, 2025

Dealership Rating
Employee Rating

This dealerships claims to be reputable and reliable yet that’s the complete opposite. The service department is especially unprofessional and I strongly believe that they don’t actually perform maintenance More

by johnchan33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
May 26, 2025

Bayside Chrysler Jeep Dodge responded

We're sorry to hear about your experience, John, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please call and ask for Lance Madry for sales and Bob Kennedy for service to discuss this matter further.

May 14, 2025

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Employee Rating

The dealership was very accommodating and easy to work with they fix my car and I was very happy with the experience. Everyone was very professional and accommodating. More

by EVANBFELDMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 14, 2025

Bayside Chrysler Jeep Dodge responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 12, 2025

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Employee Rating

When I went for the service I was extremely happy because the service advisor was very knowledgeable and courteous and I got my car back in a timely manner after the service. More

by sosamma052008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 12, 2025

Bayside Chrysler Jeep Dodge responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

May 03, 2025

Dealership Rating
Employee Rating

It was good, they were efficient, they did the service I asked for same day. More

by Myriam Cisse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 03, 2025

Bayside Chrysler Jeep Dodge responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

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