Matt Gensler | Page 10

Firstly, Robin, who does scheduling, is by far the best person I’ve ever worked with to schedule ANYTHING. She really tries her best to squeeze us in on a tight schedule and is so patient and kind. Secondl person I’ve ever worked with to schedule ANYTHING. She really tries her best to squeeze us in on a tight schedule and is so patient and kind. Secondly, the service members are trustworthy and knowledgeable. I never feel like I, a female with minimal car knowledge, am taken advantage of. I, of course, always call my dad, who lives 800 miles away, for a second opinion and they’ve never let me down. We’ve purchased one vehicle from them, which was a good experience, but this review is really focusing on the service department. I will continue to take me vehicles (even the one not purchased there) to Mike Murphy. 10/10 More

by KATE.SOUTHERLAND Verified Customer Verified Customer

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They didn’t even begin the work during my two-day appointment window. They didn’t start working on it for another week after I dropped it off. No one told me ahead of time, or even when I dropped the appointment window. They didn’t start working on it for another week after I dropped it off. No one told me ahead of time, or even when I dropped the truck off for the appointment. More

by dm Verified Customer Verified Customer

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The people working the service department were a professional team from start to finish. You could not ask for better service anywhere. professional team from start to finish. You could not ask for better service anywhere. More

by westart58 Verified Customer Verified Customer

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Everyone that is saw on the visit was friendly and helpful. They called to let me know when my vehicle was done. helpful. They called to let me know when my vehicle was done. More

by mary_bye Verified Customer Verified Customer

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Refused to give a loaner even tho it was warranty work. Hard to get on phone. Left multiple messages. Finally got a call back But got job done and car seems to run well now. Hard to get on phone. Left multiple messages. Finally got a call back But got job done and car seems to run well now. More

by Nonemail Verified Customer Verified Customer

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The service team at Mike Murphy ford is outstanding. I’m very happy that I chose Mike Murphy ford dealership to work on my 2021 ford transit. I would recommend them to anyone. I’m very happy that I chose Mike Murphy ford dealership to work on my 2021 ford transit. I would recommend them to anyone. More

by Pemert113 Verified Customer Verified Customer

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Everybody is very friendly and helpful and they took care of what I needed fixed and got it done of what I needed fixed and got it done More

by Jeff Verified Customer Verified Customer

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One of the best places for customer service ! !!!willing to help all with service on your vehicle!!!! !!!willing to help all with service on your vehicle!!!! More

by TRADBOWR Verified Customer Verified Customer

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Amazing service! Matt was awesome. Would recommend to anyone! Car is running great! Thank you Matt was awesome. Would recommend to anyone! Car is running great! Thank you More

by JOJO2420US Verified Customer Verified Customer

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Dealing with Mike Murphy is always a pleasure. You will experience nothing short of a professional experience. All of the staff presents themselves as the best of the best and will do everything You will experience nothing short of a professional experience. All of the staff presents themselves as the best of the best and will do everything to make the sales process as pleasurable as it can be. We especially enjoyed working with our salesman Nathan Noyes. This is our 4th vehicle to purchase from Nathan. More

by Zoey girl Verified Customer Verified Customer

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