Matt Gensler
Matt Gensler at Mike Murphy Ford Inc

Matt Gensler | Page 10

Service Advisor

Mike Murphy Ford Inc

565 West Jackson St.
Morton, IL 61550

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4.8
122 Reviews
4.8

122 Reviews

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122 Reviews of Matt Gensler

March 25, 2022

Dealership Rating
Employee Rating

The people working the service department were a professional team from start to finish. You could not ask for better service anywhere. More

by westart58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryan Wingfield , Robin Berglin, Pete Katus

Mar 25, 2022

Mike Murphy Ford Inc responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mike Murphy Ford Inc! We get it….Price Sells Cars! Mike Murphy Ford

March 24, 2022

Dealership Rating
Employee Rating

Everyone that is saw on the visit was friendly and helpful. They called to let me know when my vehicle was done. More

by mary_bye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryan Wingfield , Robin Berglin, Jeremy Englert, Pete Katus

Mar 25, 2022

Mike Murphy Ford Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. We get it….Price Sells Cars! Mike Murphy Ford

March 19, 2022

Dealership Rating
Employee Rating

Refused to give a loaner even tho it was warranty work. Hard to get on phone. Left multiple messages. Finally got a call back But got job done and car seems to run well now. More

by Nonemail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pete Katus

Mar 21, 2022

Mike Murphy Ford Inc responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! We get it….Price Sells Cars! Mike Murphy Ford

March 19, 2022

Dealership Rating
Employee Rating

The service team at Mike Murphy ford is outstanding. I’m very happy that I chose Mike Murphy ford dealership to work on my 2021 ford transit. I would recommend them to anyone. More

by Pemert113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryan Wingfield, Bryan McIntosh , Robin Berglin, Jeremy Englert, Pete Katus

Mar 21, 2022

Mike Murphy Ford Inc responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mike Murphy Ford Inc. We get it….Price Sells Cars! Mike Murphy Ford

March 17, 2022

Dealership Rating
Employee Rating

Everybody is very friendly and helpful and they took care of what I needed fixed and got it done More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 18, 2022

Mike Murphy Ford Inc responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We get it….Price Sells Cars! Mike Murphy Ford

March 15, 2022

Dealership Rating
Employee Rating

One of the best places for customer service ! !!!willing to help all with service on your vehicle!!!! More

by TRADBOWR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryan Wingfield , Robin Berglin, Jeremy Englert, Pete Katus

Mar 16, 2022

Mike Murphy Ford Inc responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We get it….Price Sells Cars! Mike Murphy Ford

March 11, 2022

Dealership Rating
Employee Rating

Amazing service! Matt was awesome. Would recommend to anyone! Car is running great! Thank you More

by JOJO2420US
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 14, 2022

Mike Murphy Ford Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Matt and our team, and we look forward to working with you again. We get it….Price Sells Cars! Mike Murphy Ford

February 15, 2022

Dealership Rating
Employee Rating

Dealing with Mike Murphy is always a pleasure. You will experience nothing short of a professional experience. All of the staff presents themselves as the best of the best and will do everything More

by Zoey girl
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nathan Noyes, Brett Bergman , Robin Berglin

Feb 16, 2022

Mike Murphy Ford Inc responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Nathan could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! We get it….Price Sells Cars! Mike Murphy Ford

February 08, 2022

Dealership Rating
Employee Rating

The staff was Courteous knowledgeable informative they serviced my car and made sure everything was working fine More

by PEEKABOO3102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryan Wingfield , Robin Berglin, Jeremy Englert, Pete Katus

Feb 08, 2022

Mike Murphy Ford Inc responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We get it….Price Sells Cars! Mike Murphy Ford

February 07, 2022

Dealership Rating
Employee Rating

Scheduling took a few weeks but it was during the busy holiday season! They got me in, in plenty of time and were very nice. Called to confirm and finished the service very quickly! More

by Tori
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 07, 2022

Mike Murphy Ford Inc responded

Tori, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! We get it….Price Sells Cars! Mike Murphy Ford

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