Matt Johnson
Matt Johnson at Del Toyota

Matt Johnson | Page 5

Service Manager

Del Toyota

2945 E Lincoln Hwy
Thorndale, PA 19372

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4.5
328 Reviews
4.5

328 Reviews

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328 Reviews of Matt Johnson

November 15, 2025

Dealership Rating
Employee Rating

Cleaned my car and helped me find lost key. Super helpful in time of need. More

by MICHAELMECKSAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 16, 2025

Del Toyota responded

Thank you, Michael! We are thrilled to hear that our team at Del Toyota was able to assist you in a time of need by cleaning your car and helping you find your lost key. Your kind words mean a lot to us. We look forward to welcoming you back next time! Sincerely, Del Toyota Team

November 13, 2025

Dealership Rating
Employee Rating

I have bought a number of cars from Del and had them all serviced there. From sales to service I have always had a great experience. More

by Geoff1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Lopez , Steve Heinz

Nov 13, 2025

Del Toyota responded

Thank you for your wonderful review, Geoff! We're thrilled to hear that you’ve had great experiences with both our sales and service teams at Del Toyota. Your loyalty means a lot to us, and we look forward to assisting you with your future vehicle needs. Please visit us again soon! Sincerely, Del Toyota Team

November 13, 2025

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Employee Rating

Mike was very nice and helpful. Dealership was a great place.All the people we talked to was very helpful More

by Carol
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Sweet

Nov 13, 2025

Del Toyota responded

Thank you for your wonderful review, Carol! We’re thrilled to hear that Mike and the rest of our team at Del Toyota provided you with such a positive experience. We appreciate your kind words and hope to see you again soon! Sincerely, Del Toyota Team

November 08, 2025

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Employee Rating

I brought my car in for a routine 15,000 mile check up and when I left, I’ve had problems ever since with all four of my tires. I called and left a message and never received a call back More

by juliambarbati
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 10, 2025

Del Toyota responded

Thank you for taking the time to share this feedback. I’m very sorry to hear that you’ve been experiencing tire concerns after your 15,000-mile service — that’s absolutely not the experience we aim to provide. We want to make this right as quickly as possible. I’d appreciate the opportunity to speak with you so we can take a closer look and get your vehicle back to normal. When you have a moment, please contact me directly at (610) 383-6200 and ask for Matt, We look forward to helping resolve this for you. Matt Johnson Service Director

November 01, 2025

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Employee Rating

They were fast, efficient, and thorough in my 20,000 mile check up. I appreciated the attention to detail as well! More

by alleedupuis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 02, 2025

Del Toyota responded

Thank you for your wonderful review! We're thrilled to hear that you found our service fast, efficient, and thorough during your 20,000-mile check-up. At Del Toyota, we take pride in our attention to detail and strive to provide the best care for your vehicle. We look forward to seeing you again for your next service! Sincerely, Del Toyota Team

October 21, 2025

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Employee Rating

Great service, my service advisor Shawn took real good care of me. He always know what I need and take care of me. More

by KENTRAN042016
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 22, 2025

Del Toyota responded

Thank you for your review! We're glad to hear that Shawn provided you with great service and took good care of your needs. At Del Toyota, we strive to ensure our customers have a fantastic experience. We look forward to seeing you again soon! Sincerely, Del Toyota Team

October 14, 2025

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Del Toyota service department was super clean and fast. Everything completed without issue. No high pressure service sales either. Highly recommend. More

by j.mcateer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 14, 2025

Del Toyota responded

Thank you for your wonderful review! We’re thrilled to hear that you had a positive experience at Del Toyota’s service department. Our team works hard to provide a clean and efficient environment without the pressure of sales. We truly appreciate your recommendation and look forward to assisting you again in the future! Sincerely, Del Toyota Team

October 11, 2025

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Employee Rating

Everything was fine. The service was done very quickly as I waited at the dealership. More

by wyeberlein
Recommend Dealer
Yes
Oct 11, 2025

Del Toyota responded

Thank you for your positive feedback! We're glad to hear that you had a great experience at Del Toyota and that your service was completed quickly while you waited. We appreciate your support and look forward to seeing you again next time! Sincerely, Del Toyota Team

October 06, 2025

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From the beginning meeting Adrian, my salesperson, to the final day I picked up my new car, was way more than I expected. Adrian gave me the VIP treatment during the whole process! I will definitely, without More

by MICHAELSGATLOS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adrian Sirbu

Oct 07, 2025

Del Toyota responded

Thank you for your positive feedback, Michael! It's great to hear that Adrian provided you with such exceptional service throughout your car-buying experience. We truly appreciate your recommendation of Del Toyota and look forward to assisting you again in the future. Enjoy your new car! Sincerely, Del Toyota Team

September 30, 2025

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Employee Rating

I have never seen any service without car wash. They made me come on second day and then told me you had to pay for car wash. This is basic minimum service expected of service More

by raj261329
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 01, 2025

Del Toyota responded

Thank you for your feedback, Raj. We understand your concerns regarding the car wash service and appreciate you bringing this to our attention. At Del Toyota, we strive to meet our customers' expectations and value your input as we continue to improve our services. If you would like to discuss your experience further, please feel free to reach out to us directly. We hope to have the opportunity to serve you better in the future. Sincerely, Del Toyota Team

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