Matt Kostiew
Matt Kostiew at Tim's Truck Capital & Auto Sales, Inc.

Matt Kostiew | Page 10

Service Director

Tim's Truck Capital & Auto Sales, Inc.

904 Suncook Valley Hwy S
Epsom, NH 03234

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4.6
145 Reviews
4.6

145 Reviews

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145 Reviews of Matt Kostiew

May 24, 2022

Dealership Rating
Employee Rating

They are a xxxx poor dealership. Customer service that I received from one particular sales manager (MANAGER) was incredibly rude and quite disgusting if you ask me. I was hung up on More

by tashangoff.1990
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Liz Madison

May 28, 2022

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you for bringing this to our attention, and we're sorry that you didn't have a better experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

May 31, 2022

tashangoff.1990 responded

You know all of the information. I have been nothing but nice and attempting to work with situations I don't feel obligated to just so we could work this out. Yet, you still could not make this right. You know the truth to this whole situation yet you refuse to admit to it. Let alone make it right. Your service department had the vehicle for a decent chunk of the time I've owned it so far and you have done nothing but make everything worse. You don't care about people or their pockets. You guys do nothing but lie and shade people into horrible cars. You stand behind your vehicles right? THEN DO IT!!!! STOP THE NONSENSE.

April 27, 2022

Dealership Rating
Employee Rating

Between sales and service, in the end Tim's is a place you can trust with both sales and service More

by Peter.robinson1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 28, 2022

Tim's Truck Capital & Auto Sales, Inc. responded

Peter, It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Tim's Truck Capital & Auto Sales, Inc.!

April 12, 2022

Dealership Rating
Employee Rating

Great service, friendly and professional. I highly recommend Tim’s Truck Capital for all your automotive needs. More

by Steven
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 13, 2022

Tim's Truck Capital & Auto Sales, Inc. responded

Hello Steven: We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 23, 2022

Dealership Rating
Employee Rating

Amazing Customer Service! Purchase truck year ago, had a mechanical issue. This issue was not the dealers responsibility, my warranty would not cover! The service manager and More

by Mike grandmont
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Emery , Dealing with any members of this team are always pleasant

Mar 23, 2022

Tim's Truck Capital & Auto Sales, Inc. responded

Mike, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

March 20, 2022

Dealership Rating
Employee Rating

I used their website so I knew exactly what I wanted when I got there. They had it ready for a test drive when I arrived, and I absolutely loved it! They made the financial parts work quickly and I picked up More

by rebecca.kreitzer79
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 21, 2022

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you so much for choosing Tim's Truck Capital & Auto Sales, Inc.! Congrats on your new truck. Please let us know if we can be of any more assistance!

February 27, 2022

Dealership Rating
Employee Rating

Great experience as always with timely service and staff members are always great to work with! More

by amandahutchinson91
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 28, 2022

Tim's Truck Capital & Auto Sales, Inc. responded

Here at Tim's Truck Capital & Auto Sales, Inc., customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

February 17, 2022

Dealership Rating
Employee Rating

Great service. friendly staff. Salesman was great, very knowledgeable very attentive to our questions, would recommend people to this dealership More

by Jhtopham
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 18, 2022

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

February 08, 2022

Dealership Rating
Employee Rating

Great dealership! The 5-6 employees that I interacted with were all friendly and knowledgeable. Lenny took the time to fully explain the service he performed, which was very appreciated. More

by RP1
Recommend Dealer
Yes

Other Employees Tagged: Kerry Guptill, Lenny Corson

Feb 08, 2022

Tim's Truck Capital & Auto Sales, Inc. responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Lenny and our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

January 19, 2022

Dealership Rating
Employee Rating

This dealership is a joke. Helped my daughter purchase a $17,000 jeep latitude....for that money for a 2015 should run like a champ. Transmission is bad needs replacement they refused to fix it. Even after More

by twilightinmyeyes66@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
No
Jan 19, 2022

Tim's Truck Capital & Auto Sales, Inc. responded

I am so sorry for the experience you had. We pride ourselves in helping any customer that we can as well as standing behind our products. I would love to set up a time to speak and learn a little more of the situation and try and get this mitigated and resolved. Thank you, Alex Bourque Finance Manager 603-736-0001 Text only 603-290-4788

January 03, 2022

Dealership Rating
Employee Rating

Terrible customer service. Lost my tire after buying the truck and the service manager couldn't be bothered to fix the situation. More

by Jessica
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Nate Coriaty , Janet Parent

Jan 20, 2022

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you for your review. We're very sorry to see that you didn't have the best experience at our dealership and apologize for any inconvenience caused by us. We appreciate your feedback as it allows us to learn and make improvements.

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