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Matt Newman
Matt Newman at Ken Ganley Ford Parma

Matt Newman

Service Advisor

Ken Ganley Ford Parma

16100 Lorain Ave
Cleveland, OH 44111

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4.9
99 Reviews
4.9

99 Reviews

Write a Review

99 Reviews of Matt Newman

December 04, 2025

Dealership Rating
Employee Rating

Amazing people, awesome customer service! Service department representative was very kind and you can tell he really cared about customers! Amazing! More

by Shaushruti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Hadgigeorgiou, Jeremy Watson, Dylan Yavorsky, Matt Voloschuk, Mark Owens , Mike Lanzalaco

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Dec 04, 2025

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 26, 2025

Dealership Rating
Employee Rating

Prompt service. Great communication. Easy to schedule, check in and check out was fast. Highly recommend More

by SEANPSMITH101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Hadgigeorgiou, Jeremy Watson, Dylan Yavorsky, Matt Voloschuk, Mark Owens , Mike Lanzalaco

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Nov 26, 2025

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 12, 2025

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Employee Rating

They are very nice. They take the time to go over thing. In detail. To let you the problem. And I like that. More

by nadialee914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Hadgigeorgiou

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Nov 12, 2025

Ken Ganley Ford Parma responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Parma.

November 03, 2025

Dealership Rating
Employee Rating

I love to work and every thing works fine I will continue coming back to you. More

by beelove452030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito, Tracy Sapienza, George Hadgigeorgiou, Jeremy Watson, Dylan Yavorsky, Matt Voloschuk, Mark Owens , Dave Moga

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Nov 03, 2025

Ken Ganley Ford Parma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford Parma, we look forward to having you as a valued customer for many years to come!

October 29, 2025

Dealership Rating
Employee Rating

The service dept was awesome. Had a great experience, they had me in and out. More

by Jeruito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace, John Ruper, Nick Feruito, George Hadgigeorgiou, Jeremy Watson, Dylan Yavorsky, Matt Voloschuk, Mark Owens , Dave Moga

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Oct 29, 2025

Ken Ganley Ford Parma responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 25, 2025

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Employee Rating

Friendly customer service. Always do good job with for my car. Don't need wait to long to get car back. More

by EGLEJAKELEVICIUTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Hadgigeorgiou, Jeremy Watson, Dylan Yavorsky, Matt Voloschuk, Mark Owens , Dave Moga

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Oct 25, 2025

Ken Ganley Ford Parma responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 20, 2025

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Employee Rating

Kristy has fantastic service and a greatly decorated office! Love the 50 years of mustangs. Her family came to visit - handsome sons! More

by Maxwell.tomcho
Recommend Dealer
Yes

Other Employees Tagged: Kristy Tomcho

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Oct 21, 2025

Ken Ganley Ford Parma responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

October 10, 2025

Dealership Rating
Employee Rating

I always get taken care of here! Great people with great service! They go awesome work. More

by gabidefelice97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Morgan Gallagher, Nick Feruito, Tracy Sapienza, George Hadgigeorgiou, Jeremy Watson, Dylan Yavorsky, Matt Voloschuk, Mark Owens , Dave Moga

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Oct 10, 2025

Ken Ganley Ford Parma responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

September 18, 2025

Dealership Rating
Employee Rating

I was writing it on right away. I gave the gentleman my recall slip that has to do something with my car. They're going to schedule me the appointment once the parts come in but I d More

by laurencechristine
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 18, 2025

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 18, 2025

Dealership Rating
Employee Rating

Never receive my paper work of the work that was done everyone was great there.class act.thanks. More

by fkschmac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Ruper, Matt Voloschuk

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Sep 18, 2025

Ken Ganley Ford Parma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford Parma, we look forward to having you as a valued customer for many years to come!

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