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Matt Palffy
Matt Palffy at Ken Ganley Ford Norton

Matt Palffy

Sales Manager

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.7
48 Reviews

Dealership Experience

6 yrs, 9 mos

4.7

48 Reviews

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48 Reviews of Matt Palffy

October 14, 2025

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Employee Rating

Franco sold me and my husband a new 2025 Bronco Sport! Great guy! We will be back! More

by debtomtrotter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova, John Chapman

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Oct 14, 2025

Ken Ganley Ford Norton responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

October 10, 2025

Dealership Rating
Employee Rating

Thank you Franco for all of your help. We visited the dealership multiple times before buying our Super Duty and you even came in on your day off to do the deal! That was so nice! Thanks a More

by Kroslakdaniel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova, John Chapman

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Oct 10, 2025

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 07, 2025

Dealership Rating
Employee Rating

This is the fourth vehicle I have purchased from Franco at Ken Ganley Ford!! I really appreciate your hard work! More

by jbyrd
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova, John Chapman

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Oct 07, 2025

Ken Ganley Ford Norton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 15, 2025

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Employee Rating

Customer Service! Top notch from the second they picked up the phone through the moment I drove out of the garage. Used car Director personally checked on my experienc More

by J Gallardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brianna Worthington

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Aug 15, 2025

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 29, 2025

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Employee Rating

Go see Joe if you need a vehicle! Him and Ganley are top notch people to deal with! More

by edwardviolett01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, Craig Douglas, John Chapman , Joe Peticca

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Jul 29, 2025

Ken Ganley Ford Norton responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Norton!

May 30, 2025

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Employee Rating

Desmond Norvell is the best salesma. Been buying vehicles for decades from him at Ken Ganley Auto in Barnerton OH. Every aspect of trade-in to purchase was smooth and precise. More

by roberta.rininger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, Craig Douglas

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May 30, 2025

Ken Ganley Ford Norton responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Ken Ganley Ford Norton!

April 04, 2025

Dealership Rating
Employee Rating

Thank you Franco and Matt for your help today getting our Genesis! We had a great experience! More

by Eric.d.Harrison
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova, Craig Douglas, Ashley Neely

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Apr 04, 2025

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

March 28, 2025

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Employee Rating

Desmond thank you for everything, you are the best of the best!!! I love my New Ford F-150 4x4… My wife and I love you working with you and Ganley Ford. Thank you!!! More

by Mr. Howe US.Army
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, Craig Douglas, John Kirchenbauer, Scott Spath, Ashley Neely, Brianna Worthington

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Mar 28, 2025

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

March 24, 2025

Dealership Rating
Employee Rating

Franco Sold me a f 150 2017 Great guy He will take care of your needs More

by Joe h
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova, John Chapman

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Mar 26, 2025

Ken Ganley Ford Norton responded

We are so glad that we had the opportunity to work with you, and that Franco could make this a top-notch experience. We look forward to continuing to serve you in the future!

March 22, 2025

Dealership Rating
Employee Rating

This is my 2nd truck I got from Franco! I will always recommend Franco to others to buy a vehicle! More

by Edparcell34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova, Craig Douglas, John Chapman, Kevin Kneebusch

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Mar 25, 2025

Ken Ganley Ford Norton responded

Ed, Thank you for taking the time to share your thoughts on working with Franco and our team. We're glad to hear we delivered such a great experience!

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