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Matt Palffy
Matt Palffy at Ken Ganley Ford Norton
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Matt Palffy | Page 2

Sales Manager

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.5
25 Reviews

Dealership Experience

5 yrs, 4 mos

4.5

25 Reviews

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25 Reviews of Matt Palffy

April 06, 2023

Dealership Rating
Employee Rating

Christian was a pleasure to work with. He got me into my desired car within my desired budget. I highly recommend working with him. More

by ridewestside
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace, John Chapman, Kevin Kneebusch, Christian Rodriguez , Brandon Taylor-Mitchell

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Apr 07, 2023

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Christian delivered such a great experience!

February 25, 2023

Dealership Rating
Employee Rating

No pressure everyone great and friendly. Love the experience can’t wait to buy another More

by rkennat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace, Craig Douglas , Paul Asano

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Feb 27, 2023

Ken Ganley Ford Norton responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Norton!

Feb 28, 2023

Ken Ganley Ford Norton responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 20, 2023

Dealership Rating
Employee Rating

Great service department. The staff cares about customer support.?I am a very picky person and the staff still supports me. Kudos to Scott, Mike, Brea and everyone else. More

by Pjblues2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Stancil, Tom Yerace, John Chapman, John Kirchenbauer, Fulton Benya, Scott Spath, Kevin Kneebusch, Brianna Worthington , Mike Hartley

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Jan 22, 2023

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

Jan 23, 2023

Ken Ganley Ford Norton responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Norton! If you have any further questions, please give us a call. We're always happy to help!

August 21, 2022

Dealership Rating
Employee Rating

Salesman was great everybody was great I love the car and I will always continue to come back to Ken gamley for it thank you for your great Darius More

by TAMMIREDDICK
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, Craig Douglas

Helpful
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Aug 22, 2022

Ken Ganley Ford Norton responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

Aug 24, 2022

Ken Ganley Ford Norton responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 27, 2022

Dealership Rating
Employee Rating

We purchased a 2022 Bronco Sport from Ken Ganley Ford Norton. The entire process was quick and easy. Very highly recommend this dealership. The sales team is very friendly and helpful with answering any More

by kfacenbaker
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, Craig Douglas, John Chapman , Franco D. Casalinova

Helpful 1
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Jul 28, 2022

Ken Ganley Ford Norton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Congratulations on your new Bronco! We look forward to seeing you again!

Jul 29, 2022

Ken Ganley Ford Norton responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Norton! Thanks again for the recommendation, and have an amazing day!

May 11, 2022

Dealership Rating
Employee Rating

Always a pleasure to work with Ganley Ford when getting my bi annual oil changes and fire rotations. More

by DANC4EVER87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya, Scott Spath

Helpful
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May 12, 2022

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford Norton, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 30, 2022

Dealership Rating
Employee Rating

This is my fourth Ford from Ken Ganley Ford and from Desmond! They continue to provide the best customer service and make my vision a reality!! They truly go above and beyond for their customers 💖 More

by Sholm27
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, Tom Yerace, Craig Douglas, John Chapman, John Kirchenbauer, Fulton Benya, Scott Spath, Kevin Kneebusch , Drew Erdman

Helpful
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May 02, 2022

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford Norton. Your feedback and rating mean a lot to us. We're glad Desmond was able to assist you with your fourth Ford. Congratulations!

April 01, 2022

Dealership Rating
Employee Rating

Finally got my dream vehicle! ! So excited to get my 2022 Ford Bronco 4-door!!! Very thankful for the entire team at Ken Ganley Ford!! The are THE BEST and anyone who is looking More

by Jodywheatley13
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace, John Chapman, Tony Zuppe, Kevin Kneebusch , Brandon Taylor-Mitchell

Helpful
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Apr 02, 2022

Ken Ganley Ford Norton responded

Thanks for your feedback on your recent visit to Ken Ganley Ford. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

March 23, 2022

Dealership Rating
Employee Rating

Super clean office. Friendly staff. Easy process. I highly recommend to all of my family and friends More

by Matt
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Stancil, Desmond Norvell, Tom Yerace, John Chapman, Kevin Kneebusch, Sean Pangburn , Aaron Forsythe, Austin Temsey

Helpful
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Mar 24, 2022

Ken Ganley Ford Norton responded

Matt, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

Mar 25, 2022

Ken Ganley Ford Norton responded

Hi Matt, we're so happy we were able to help you out! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

March 05, 2022

Dealership Rating
Employee Rating

Always kind and friendly service at ken ganley Ford. Franco was very helpful with getting me into a nicer car. Kevin, Matt and Craig and anyone else I dealt with were all the best! Thank you More

by jarek.carpenter
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, Kevin Kneebusch , Franco D. Casalinova

Helpful 1
Report | Print
Mar 06, 2022

Ken Ganley Ford Norton responded

Hi Jarek, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford, Inc.! We hope you have a great day!

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