Matt Palffy
Matt Palffy at Ken Ganley Ford Norton

Matt Palffy | Page 3

Sales Manager

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.8
55 Reviews

Dealership Experience

7 yrs, 5 mos

4.8

55 Reviews

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55 Reviews of Matt Palffy

March 12, 2025

Dealership Rating
Employee Rating

Thank you Franco ! I get all my cars from him. Go see Franco when you need a car. More

by reharris70.rh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 12, 2025

Ken Ganley Ford Norton responded

Thank you so much for choosing Ken Ganley Ford Norton! Please let us know if we can be of any more assistance.

Mar 12, 2025

reharris70.rh responded

Thank you

March 11, 2025

Dealership Rating
Employee Rating

Thank you Franco! I am so happy you are back!!! I will always recommend my friends and family to go and see you! More

by Happycargirl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 11, 2025

Ken Ganley Ford Norton responded

Thank you so much for choosing Ken Ganley Ford Norton! Please let us know if we can be of any more assistance.

March 07, 2025

Dealership Rating
Employee Rating

Spoke with Franco on the phone and set up a meeting to view the vehicle. Franco was very professional and a pleasure to work with purchasing the vehicle More

by Nardiryx33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova , Sean Pangburn

Mar 07, 2025

Ken Ganley Ford Norton responded

Thank you so much for choosing Ken Ganley Ford Norton! We will share your kind words with Franco! Enjoy your new vehicle! Please let us know if we can be of any more assistance.

February 27, 2025

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Employee Rating

Thank you Franco- We love our new 2023 Escape! You was very patient with us- Thanks again! We will refer you to everybody and recommend they come see you personally!! More

by Hogwash110
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 28, 2025

Ken Ganley Ford Norton responded

We are very happy to hear that Franco provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 11, 2025

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Employee Rating

Brianna was great. She got me checked in and out quickly when having my vehicle towed in. And while the news wasn't what I wanted to hear upon inspection, she was very More

by Larry M.
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Feb 12, 2025

Ken Ganley Ford Norton responded

Larry, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything Brianna and our team can assist you with in the future, please let us know.

February 11, 2025

Dealership Rating
Employee Rating

After the dealership had 100% of the payment for the vehicle, it still took them more than a week to process my paperwork, due to their antiquated system. This was enough of a hassle to prevent me from More

by RollingClassics
Sales Price Transparency
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Franco D. Casalinova

Feb 13, 2025

Ken Ganley Ford Norton responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Norton did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

August 31, 2024

Dealership Rating
Employee Rating

Jack was wonderful to work with- did not feel any pressure, yet received all the information we needed to make our decision easier! Every concern was addressed, and taken care of- no further discussi More

by Amdemps
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 02, 2024

Ken Ganley Ford Norton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jack here at Ken Ganley Ford Norton.

July 08, 2024

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Employee Rating

Jack Leonhard was our sales person. He stayed in communication with us and was very helpful and upfront with everything we needed to do. The rest of the dealership was also very frie More

by Cspooner58Spoon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 08, 2024

Ken Ganley Ford Norton responded

Thanks for sharing about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

May 04, 2024

Dealership Rating
Employee Rating

Typical bait and switch greedy dealership. Told them our budget for a used car was $15,000 max. Salesman said he had several options within that price range. Showed me 4 cars that were suppose More

by Ryfire77
Recommend Dealer
No

Other Employees Tagged: Tom Yerace, John Chapman, Kevin Kneebusch , Christian Rodriguez

May 06, 2024

Ken Ganley Ford Norton responded

Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Norton did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

May 04, 2024

Dealership Rating
Employee Rating

The staff was very friendly and attentive. They were also knowledgeable and informative throughout the process. I was also greatly pleased with the cleanliness of the vehicle. 10/10, I highly More

by jarek.carpenter
Recommend Dealer
Yes
May 06, 2024

Ken Ganley Ford Norton responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Norton. We are always more than happy to assist you if anything else comes up. Take care!

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