Excellent customer service and high quality work.
Have been a customer for over 10 years and will keep being so. Thanks
Have been a customer for over 10 years and will keep being so. Thanks
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by Erion2
Service Price Transparency
Dec 12, 2025 -
BMW of Shrewsbury responded
Thank you for your loyalty and glowing review! We're thrilled to have you as part of the BMW of Shrewsbury family, and we look forward to serving you for many more years to come. Safe travels!
Professional and honest work.
If I buy car again,definitely this is the place I will.
If I buy car again,definitely this is the place I will.
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by Hamiyet Arslanbas
Service Price Transparency
Dec 11, 2025 -
BMW of Shrewsbury responded
We’re proud to have your support, Hamiyet! Thank you for choosing BMW of Shrewsbury above the rest!
Drop off and pick up was made convenient and worked
around my schedule. Service is always friendly and accommodating. They worked in my favor as much as possible.
around my schedule. Service is always friendly and accommodating. They worked in my favor as much as possible.
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by Tim
Service Price Transparency
Nov 24, 2025 -
BMW of Shrewsbury responded
Hi Tim, we're glad drop-off and pick-up was convenient for you! We’re happy our team was accommodating and helpful. Thank you for choosing BMW of Shrewsbury. See you next time!
Matt is the best service manager I have worked with over
the past two decades I have owned BMWs. Always prompt, proactive and focused on the customer!
the past two decades I have owned BMWs. Always prompt, proactive and focused on the customer!
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by VN
Service Price Transparency
Nov 24, 2025 -
BMW of Shrewsbury responded
We're very lucky to have Matt on our team! Thank you for choosing BMW of Shrewsbury and for sharing your experience. We look forward to working with you in the future!
My experience with Nate was outstanding.
I was there to pick my car up from service and not only ended up with a new car, but a new friendship! Nate is truly one of a kind. Not your run of t
I was there to pick my car up from service and not only ended up with a new car, but a new friendship! Nate is truly one of a kind. Not your run of the mill car salesman. He’s someone who cares how you feel and listens to you. Of course his job is to sell cars, but I felt his ultimate goal was to make me happy whether I purchased a new car now or later. As long as Nate works for BMW, he will forever by my guy! Thanks, Nate. You’re an amazing person!
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by Roger Cancio
Nov 21, 2025 -
BMW of Shrewsbury responded
Roger, we are thrilled to hear of your exceptional experience with Nate! Thank you for choosing BMW of Shrewsbury and for sharing your feedback. Congrats on your new BMW and we look forward to working with you in the future.
Nov 21, 2025 -
Roger Cancio responded
The pleasure was all mine. Thank you!
Matt & his service staff have always done excellent work
any time we have needed service. Matt & his staff are very professional
and also very kind & respectful.
any time we have needed service. Matt & his staff are very professional
and also very kind & respectful.
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by Rzarella1
Service Price Transparency
Nov 13, 2025 -
BMW of Shrewsbury responded
Thank you for sharing your review and feedback with Matt and his team! We appreciate your business and hope to see you again at BMW of Shrewsbury.
Work was done on time and I was updated during the visit.
They also found another issue.
They also found another issue.
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by jeffrey.romano64
Service Price Transparency
Nov 13, 2025 -
BMW of Shrewsbury responded
We really appreciate you taking the time to leave BMW of Shrewsbury this awesome review!
Quick service got me in and out.
Good communication throughout. Definitely a good choice for BMW service
Good communication throughout. Definitely a good choice for BMW service
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by EricM
Service Price Transparency
Nov 10, 2025 -
BMW of Shrewsbury responded
Eric, thank you for choosing BMW of Shrewsbury and for sharing your experience! We’re delighted the team kept you informed and got you back on the road quickly. See you next time!
Always fast and friendly service on my BMW.
Confident in their ability to keep my investment at its peak.
Confident in their ability to keep my investment at its peak.
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by Belliveaudm
Service Price Transparency
Nov 04, 2025 -
BMW of Shrewsbury responded
It's great you feel confident about your car's condition after working with our team! Thank you for choosing BMW of Shrewsbury and for sharing your experience. See you next time!
Attentive and caring to customer starting from the
appointment and inquiry. Fast and efficient booking and prompt of service rendered.
appointment and inquiry. Fast and efficient booking and prompt of service rendered.
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by hwee.chung
Service Price Transparency
Nov 04, 2025 -
BMW of Shrewsbury responded
We are grateful for your positive feedback! Thank you for choosing BMW of Shrewsbury, we are happy you had a successful experience from start to finish.