Matt Roy

I’ve gone here for 5 years and the service is great—professional, efficient, friendly. Matt Roy is a wonderful service advisor, always helpful and knowledgeable. great—professional, efficient, friendly. Matt Roy is a wonderful service advisor, always helpful and knowledgeable. More

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Clean nice waiting area. Perfect office while I wait. Fast service was a plus too. There were also complimentary beverages and snacks that made the wait enjoyable Perfect office while I wait. Fast service was a plus too. There were also complimentary beverages and snacks that made the wait enjoyable More

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I am very pleased with the service I receive at this dealership. Top notch customer care. dealership. Top notch customer care. More

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The best of the best is at BMW Shrewsbury! Matt, Kenny, Nate and Nathaniel, I wouldn’t buy a car without their input and Matt always makes sure I am taken care of with the service! Matt, Kenny, Nate and Nathaniel, I wouldn’t buy a car without their input and Matt always makes sure I am taken care of with the service! More

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Reasonably priced, excellent diagnostic services shop , Matt is exceptional customer support all te time!!! Recommend everyone to visit Matt is exceptional customer support all te time!!! Recommend everyone to visit More

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I have been taking my cars to be serviced at BMW of Shrewsbury for many years and my experience has always been very positive. While all of the people are great, I always choose Matt as he is one of th Shrewsbury for many years and my experience has always been very positive. While all of the people are great, I always choose Matt as he is one of the best service agents I’ve ever had the pleasure to work with. Whether I have an appointment or an emergency, BMW of Shrewsbury is always accommodating with fast and top notch service. I would not take my car to be be serviced anywhere else. More

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Very professional and fast service. I would come back again to this dealership for service. I would come back again to this dealership for service. More

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Dealer experience was top notch, Matt was excellent, I am completely satisfied. I am looking forward to my relationship with this dealer. completely satisfied. I am looking forward to my relationship with this dealer. More

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Superlative and outstanding service by Matt and crew for what was an unscheduled emergency event. Can not say enough good things about this service. Thank you Matt, thank you all. 🌞🌞🌞🌞🌞 what was an unscheduled emergency event. Can not say enough good things about this service. Thank you Matt, thank you all. 🌞🌞🌞🌞🌞 More

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My husband and I have been buying and leasing cars from this dealership for many years. The reason why is the service and relationship we have with the amazing team there. They go above and beyond and that this dealership for many years. The reason why is the service and relationship we have with the amazing team there. They go above and beyond and that’s what makes us loyal customers. More

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