Timely repair of an emergent concern over the holidays.
Ethan was professional and communicated well. I really appreciated the video detail of my vehicles diagnoses and repair recommendations, cost etc. S
Ethan was professional and communicated well. I really appreciated the video detail of my vehicles diagnoses and repair recommendations, cost etc. Service was Great !!
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by Jenny
Service Price Transparency
Other Employees Tagged:
Ethan in Service
Jan 08, 2025 -
BMW of Shrewsbury responded
Jenny, we're delighted to hear that Ethan and our team at BMW of Shrewsbury provided you with timely and professional service. Thank you for sharing your experience, especially during the busy holiday season! Safe travels ahead!
This dealership did a great job fixing my vehicle so
quickly. Matt the service manager provided a great customer experience.
quickly. Matt the service manager provided a great customer experience.
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by michael.casparino
Service Price Transparency
Jan 06, 2025 -
BMW of Shrewsbury responded
Michael, we're delighted to hear that Matt and the BMW of Shrewsbury team provided you with a great customer experience. Thank you for sharing your positive feedback!
Super friendly, honest and knowledgeable staff.
The dealership itself is clean and accommodating. It’s never a burden having to go.
The dealership itself is clean and accommodating. It’s never a burden having to go.
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by J_COYLE
Service Price Transparency
Jan 06, 2025 -
BMW of Shrewsbury responded
We're delighted to hear that you find our team at BMW of Shrewsbury friendly and knowledgeable! Thanks for sharing your experience with us. We look forward to welcoming you back anytime!
Excellent communication, prompt service, easy to schedule
appointment, met expectations, user friendly waiting area. Overall great experience.
appointment, met expectations, user friendly waiting area. Overall great experience.
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by Sunita
Service Price Transparency
Jan 06, 2025 -
BMW of Shrewsbury responded
Sunita, we're delighted to hear that you had a great experience with us at BMW of Shrewsbury! Thank you for highlighting our communication and service. We look forward to serving you again in the future!
Matt got my car right in the shop and had if fixed with
the hour great service
the hour great service
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by curtiswright13
Service Price Transparency
Dec 31, 2024 -
BMW of Shrewsbury responded
We're happy to hear that Matt got your car back on the road in a timely manner, Curtis! Thanks for choosing BMW of Shrewsbury. Safe travels!
Excellent efficient service and great communication,
transparency, and accommodation from Matt the service rep. I have returned year after year to this dealership m.
transparency, and accommodation from Matt the service rep. I have returned year after year to this dealership m.
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by kathryn Bailey
Service Price Transparency
Dec 23, 2024 -
BMW of Shrewsbury responded
Kathryn, thank you for your loyalty and kind words about Matt's service at BMW of Shrewsbury! We're delighted to have earned your trust over the years.
Professionalism, quick turnaround and good customer
service. The dealership is not the one closest to my home but it is worth driving the distance for a treatment that goes with BMW stands for.
service. The dealership is not the one closest to my home but it is worth driving the distance for a treatment that goes with BMW stands for.
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by Kweit
Service Price Transparency
Dec 23, 2024 -
BMW of Shrewsbury responded
Thank you for the wonderful feedback! We're delighted to hear that our professionalism and service at BMW of Shrewsbury made it worth the drive. We look forward to welcoming you back in the future!
It was a quick state inspection.
I didn't have an appointment but they got it done fast. As always Matt Roy went above and beyond to get me in and out. Alan the tech who did the stic
I didn't have an appointment but they got it done fast. As always Matt Roy went above and beyond to get me in and out. Alan the tech who did the sticker put the sticker on straight and was thorough to make sure my car was safe to drive on the lovely unsafe roads we have here in massachusetts. Thank you again guys
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by Ryanhord
Service Price Transparency
Dec 20, 2024 -
BMW of Shrewsbury responded
Ryan, we're delighted to hear that Matt and Alan provided you with efficient service at BMW of Shrewsbury. Thanks for trusting us with your state inspection! Safe travels on those Massachusetts roads!
Great service,great people Matt was terrific and prices
very fair. I have 4 family members that are customers there, and are all happy.
very fair. I have 4 family members that are customers there, and are all happy.
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by angpiz
Service Price Transparency
Dec 11, 2024 -
BMW of Shrewsbury responded
It's fantastic to hear that Matt and the team at BMW of Shrewsbury provided you with great service and fair prices! We're thrilled your family members are also happy customers. Thanks for sharing this wonderful feedback!
Easy scheduling prompt service ready in promised
time
Price was pretty competitive for oil change in the brake job
time
Price was pretty competitive for oil change in the brake job
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by rajani4
Service Price Transparency
Dec 03, 2024 -
BMW of Shrewsbury responded
We're delighted to hear that you found the service at BMW of Shrewsbury prompt and competitively priced. Thank you for choosing us, and we look forward to assisting with your future needs!
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