Service manager, Matt Roy, provided thorough,
transparent and timely information as he does for every service visit.
transparent and timely information as he does for every service visit.
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by Overstrome
Service Price Transparency
Jul 19, 2024 -
BMW of Shrewsbury responded
Thank you for highlighting Matt Roy's excellent service at BMW of Shrewsbury! We're glad to hear that each visit has been thorough and transparent. We appreciate your feedback!
Matt Roy, the service advisor, provided exceptional
service. He was friendly, knowledgeable, and transparent, ensuring a smooth and hassle-free experience. Matt kept me informed throughout the process,
service. He was friendly, knowledgeable, and transparent, ensuring a smooth and hassle-free experience. Matt kept me informed throughout the process, and my car was serviced quickly and efficiently. I highly recommend him for his outstanding customer service and professionalism!
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by enameh
Service Price Transparency
Jul 19, 2024 -
BMW of Shrewsbury responded
Thank you for sharing your positive experience with Matt Roy and the team at BMW of Shrewsbury! We're delighted to hear that his exceptional service made your visit smooth and hassle-free. We appreciate the recommendation!
Rob, Nate, Matt, and Peter have been great.
Service is quick and I have sent multiple people to them for vehicles.
Service is quick and I have sent multiple people to them for vehicles.
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by Nf.55
Service Price Transparency
Jul 18, 2024 -
BMW of Shrewsbury responded
Thank you for the shout-out! We're glad to hear that Rob, Nate, Matt, and Peter have provided excellent service at BMW of Shrewsbury. We appreciate your referrals and continued support!
Having purchased multiple cars from BMW of Shrewsbury, my
experience is always consistent and pleasant. Everyone is courteous and knowledgeable from management to sales to service. I’ve recommended them to f
experience is always consistent and pleasant. Everyone is courteous and knowledgeable from management to sales to service. I’ve recommended them to family and friends and always get great feedback.
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by JDA
Jul 08, 2024 -
BMW of Shrewsbury responded
Thank you for your continued support and recommendations! We're delighted to hear that every experience at BMW of Shrewsbury has been pleasant and consistent. See you down the road!
Excellent service people was very helpful and very
informative and hapitqlity was good , no issues at all
informative and hapitqlity was good , no issues at all
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by ancal9
Service Price Transparency
Jun 03, 2024 -
BMW of Shrewsbury responded
Thank you for the positive feedback! We're glad to hear that our team at BMW of Shrewsbury provided excellent service and hospitality. We appreciate your support!
Matt is the best!
He takes great care of my vehicle and i won’t see anyone else for service
He takes great care of my vehicle and i won’t see anyone else for service
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by Khamilton914
Service Price Transparency
Jun 03, 2024 -
BMW of Shrewsbury responded
We really appreciate your kind words about Matt! Thank you for choosing BMW of Shrewsbury and for sharing your experience. Drive safely!
Matt Roy was terrific as always.
Service is always excellent. And issues are carefully reviewed and explained.
Service is always excellent. And issues are carefully reviewed and explained.
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by g6pdhmp
Service Price Transparency
May 27, 2024 -
BMW of Shrewsbury responded
Thank you for the positive feedback! We're glad to hear that Matt Roy and our team at BMW of Shrewsbury provided excellent service. We appreciate your support!
Matt Roy took great care of me made me understand what
needed to be done. Explained all the details of my service…
needed to be done. Explained all the details of my service…
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by Mbollus
Service Price Transparency
May 23, 2024 -
BMW of Shrewsbury responded
We're glad to hear Matt provided excellent service and clear explanations at BMW of Shrewsbury. Thanks for sharing your positive experience!
Good service.
..although somewhat pricy for items that would appear to be overpriced...and labor rate is high
..although somewhat pricy for items that would appear to be overpriced...and labor rate is high
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by dsantom23
Service Price Transparency
May 23, 2024 -
BMW of Shrewsbury responded
We appreciate your feedback and understand your concerns about pricing at BMW of Shrewsbury. We strive to provide top-notch service that justifies the cost, but we'll certainly take this into account moving forward. Thanks for sharing!
Best dealership for sales and service.
Only place I will consider buying a car from.
Only place I will consider buying a car from.
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by mxscire
Service Price Transparency
May 16, 2024 -
BMW of Shrewsbury responded
All of us at BMW of Shrewsbury are happy to see this wonderful feedback! Thank you for your kind words. We are here for anything else you might need down the road!
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