Having purchased multiple cars from BMW of Shrewsbury, my
experience is always consistent and pleasant. Everyone is courteous and knowledgeable from management to sales to service. I’ve recommended them to f
experience is always consistent and pleasant. Everyone is courteous and knowledgeable from management to sales to service. I’ve recommended them to family and friends and always get great feedback.
More
by JDA
Jul 08, 2024 -
BMW of Shrewsbury responded
Thank you for your continued support and recommendations! We're delighted to hear that every experience at BMW of Shrewsbury has been pleasant and consistent. See you down the road!
Excellent service people was very helpful and very
informative and hapitqlity was good , no issues at all
informative and hapitqlity was good , no issues at all
More
by ancal9
Service Price Transparency
Jun 03, 2024 -
BMW of Shrewsbury responded
Thank you for the positive feedback! We're glad to hear that our team at BMW of Shrewsbury provided excellent service and hospitality. We appreciate your support!
Matt is the best!
He takes great care of my vehicle and i won’t see anyone else for service
He takes great care of my vehicle and i won’t see anyone else for service
More
by Khamilton914
Service Price Transparency
Jun 03, 2024 -
BMW of Shrewsbury responded
We really appreciate your kind words about Matt! Thank you for choosing BMW of Shrewsbury and for sharing your experience. Drive safely!
Matt Roy was terrific as always.
Service is always excellent. And issues are carefully reviewed and explained.
Service is always excellent. And issues are carefully reviewed and explained.
More
by g6pdhmp
Service Price Transparency
May 27, 2024 -
BMW of Shrewsbury responded
Thank you for the positive feedback! We're glad to hear that Matt Roy and our team at BMW of Shrewsbury provided excellent service. We appreciate your support!
Matt Roy took great care of me made me understand what
needed to be done. Explained all the details of my service…
needed to be done. Explained all the details of my service…
More
by Mbollus
Service Price Transparency
May 23, 2024 -
BMW of Shrewsbury responded
We're glad to hear Matt provided excellent service and clear explanations at BMW of Shrewsbury. Thanks for sharing your positive experience!
Good service.
..although somewhat pricy for items that would appear to be overpriced...and labor rate is high
..although somewhat pricy for items that would appear to be overpriced...and labor rate is high
More
by dsantom23
Service Price Transparency
May 23, 2024 -
BMW of Shrewsbury responded
We appreciate your feedback and understand your concerns about pricing at BMW of Shrewsbury. We strive to provide top-notch service that justifies the cost, but we'll certainly take this into account moving forward. Thanks for sharing!
Best dealership for sales and service.
Only place I will consider buying a car from.
Only place I will consider buying a car from.
More
by mxscire
Service Price Transparency
May 16, 2024 -
BMW of Shrewsbury responded
All of us at BMW of Shrewsbury are happy to see this wonderful feedback! Thank you for your kind words. We are here for anything else you might need down the road!
Great product but even better people!
Purchased my first BMW in 2012 at this dealership, Steve Shifmen got me to upgrade to the 550i and he wasn’t wrong. Even though it’s changed ownershi
Purchased my first BMW in 2012 at this dealership, Steve Shifmen got me to upgrade to the 550i and he wasn’t wrong. Even though it’s changed ownership I have continued due to the amazing people. Even purchased a truck from their sister dealership. Matt Roy and Tom Bates have been a constant since my first purchase at this location and I’m loyal for the great help everyone has given me. Gene Kalp, who’s been my salesmen on my last few is just as outstanding. Nate Paintsell sold me my X6M comp and he’s just as awesome as the rest. The newly upgraded facility is wonderful. Can’t say enough about my experiences, they’ve all been outstanding! Thank you team!!
More
by Chefboule
Service Price Transparency
May 15, 2024 -
BMW of Shrewsbury responded
We're delighted to know that our team at BMW of Shrewsbury has consistently provided you with outstanding service over the years. It's great to see familiar faces like Steve, Matt, Tom, and Gene mentioned! We appreciate your loyalty and look forward to serving you in the future. Enjoy your new X6 M Competition!
May 15, 2024 -
Chefboule responded
Awesome I received a response so quickly. It is very important to recognize those who make the business work day to day and who do it so well. BTW, I traded that X6M for a Denali 1500 at the McGovern GMC down the road in 2022 but ordered my current M4 competition with Gene in 2022, turned out to be a 50th anniversary edition, love it-she's a beast. You'll be serving me soon as I've requested a spot to order the new release of the M5 competition with Gene once available, see you all then!!
"This auto dealership boasts a top-notch facility,
combining excellent customer service with a state-of-the-art service center to ensure both you and your vehicle are well taken care of."
combining excellent customer service with a state-of-the-art service center to ensure both you and your vehicle are well taken care of."
More
by enameh
Service Price Transparency
May 14, 2024 -
BMW of Shrewsbury responded
We're delighted to know you appreciated our facility and the customer service at BMW of Shrewsbury. We strive for excellence in all areas, so it's great to see that reflected in your experience. Thanks for sharing!
I've done business with its dealership for at least 25
years. And i've always gotten extremely great service
years. And i've always gotten extremely great service
More
by Mgreycat
Service Price Transparency
Mar 27, 2024 -
BMW of Shrewsbury responded
We're so glad to have had your support for over 25 years here at BMW of Shrewsbury! It's wonderful to know you've consistently received great service. Here's to many more successful years together!