Matt Roy
Matt Roy at BMW of Shrewsbury

Matt Roy | Page 3

Service Advisor

BMW of Shrewsbury

770 Boston Turnpike
Shrewsbury, MA 01545

4.9
242 Reviews
4.9

242 Reviews

Write a Review

242 Reviews of Matt Roy

July 29, 2026

Dealership Rating
Employee Rating

Matt and the whole team did a great job. He firstly gave me a list of items to be checked. And updated me when a milestone is reached. Recommend the service staff at this site. More

by David
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jul 30, 2026

BMW of Shrewsbury responded

David, we're pleased to hear you had a great experience with Matt and our team at BMW of Shrewsbury. Thank you for recommending our service staff!

July 25, 2026

Dealership Rating
Employee Rating

Yvonne is always so pleasant to work with . Service dept was efficient and very pleasant. More

by dawhelan23
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jul 27, 2026

BMW of Shrewsbury responded

Thanks so much for the 5-star review of BMW of Shrewsbury! Yvonne will appreciate your kind words.

July 21, 2026

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They made the visit extremely easy and quick! Matt was very nice and respectful. I recommend everyone go here! More

by anthonyms16
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jul 21, 2026

BMW of Shrewsbury responded

We’re glad Matt made your visit so seamless and quick! Thank you for your business and recommendation from the whole team at BMW of Shrewsbury!

July 11, 2026

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Employee Rating

Accommodating and friendly staffs. Always update about your service while waiting. Recommended for service needs. More

by ferdie
Service Price Transparency
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Recommend Dealer
Yes
Jul 13, 2026

BMW of Shrewsbury responded

Thank you for recommending our team! We appreciate your business and hope to see you again at BMW of Shrewsbury!

July 09, 2026

Dealership Rating
Employee Rating

The service at BMW Shrewsbury is always consistent and their representatives are very trustworthy. They never apply any pressure tactics or make over-the-top recommendations. Pricing is on point for quali More

by walshjoanne
Service Price Transparency
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Recommend Dealer
Yes
Jul 09, 2026

BMW of Shrewsbury responded

Thank you, Joanne! We truly appreciate your feedback and recommendation. It's always a pleasure to assist you here at BMW of Shrewsbury! Safe travels!

July 05, 2026

Dealership Rating
Employee Rating

Great service, quick and efficient. Matt was great and kept me up to date on the progress of the service. More

by Mike76
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jul 06, 2026

BMW of Shrewsbury responded

Mike, thank you for reviewing BMW of Shrewsbury! We will pass your feedback along to Matt and the team. See you next time!

June 30, 2026

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Employee Rating

Great service, kept me informed at every step, Matt is a great service rep. Would definitely recommend. More

by clucchesi
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jun 30, 2026

BMW of Shrewsbury responded

It's awesome to hear that Matt kept you informed and provided great service. Thank you for choosing BMW of Shrewsbury. Safe travels!

June 30, 2026

Dealership Rating
Employee Rating

Excellent service will definitely recommend BMW of Shrewsbury. Thank you Matt for your great service More

by Emmanuel
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jun 30, 2026

BMW of Shrewsbury responded

Emmanuel, thanks for the wonderful review of BMW of Shrewsbury! Matt will appreciate your kind words.

June 28, 2026

Dealership Rating
Employee Rating

Matt is a terrific service manager. Honest. Reliable. Thoughtful. Kind. Professional. Top rating. He’s the best. More

by John Hodgen
Recommend Dealer
Yes
Jun 29, 2026

BMW of Shrewsbury responded

John, we are so grateful to receive your five-star review for Matt! We'll be sure to pass along your kudos to him here at BMW of Shrewsbury!

June 26, 2026

Dealership Rating
Employee Rating

BMW of Shrewsbury Ma. has been my go to for great cars, great service, and great people for several years now. They are the best at what they do! More

by Kctanker2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 29, 2026

BMW of Shrewsbury responded

Thank you for your loyalty and kind words about our team! We look forward to welcoming you back to BMW of Shrewsbury for years to come. Have a great day!

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