Excellent service will definitely recommend BMW of
Shrewsbury. Thank you Matt for your great service
Shrewsbury. Thank you Matt for your great service
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by Emmanuel
Service Price Transparency
Jun 30, 2026 -
BMW of Shrewsbury responded
Emmanuel, thanks for the wonderful review of BMW of Shrewsbury! Matt will appreciate your kind words.
Matt is a terrific service manager.
Honest. Reliable. Thoughtful. Kind. Professional. Top rating. He’s the best.
Honest. Reliable. Thoughtful. Kind. Professional. Top rating. He’s the best.
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by John Hodgen
Jun 29, 2026 -
BMW of Shrewsbury responded
John, we are so grateful to receive your five-star review for Matt! We'll be sure to pass along your kudos to him here at BMW of Shrewsbury!
BMW of Shrewsbury Ma.
has been my go to for great cars, great service, and great people for several years now. They are the best at what they do!
has been my go to for great cars, great service, and great people for several years now. They are the best at what they do!
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by Kctanker2011
Service Price Transparency
Jun 29, 2026 -
BMW of Shrewsbury responded
Thank you for your loyalty and kind words about our team! We look forward to welcoming you back to BMW of Shrewsbury for years to come. Have a great day!
I brought my ‘25 BMW 530i in for recall service.
Matt my service rep was professional and easy to work with. BMW of Shrewsbury great dealership.
Matt my service rep was professional and easy to work with. BMW of Shrewsbury great dealership.
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by Lege1964
Service Price Transparency
Jun 23, 2026 -
BMW of Shrewsbury responded
Thank you for choosing BMW of Shrewsbury! It's fantastic to hear Matt made your 530i service visit seamless. Hope to see you again!
Very professional & very caring.
Got my car all taken care of. Matt got me a loaner car to use while waiting & kept me informed of my car’s progress. Also very nice & personable to d
Got my car all taken care of. Matt got me a loaner car to use while waiting & kept me informed of my car’s progress. Also very nice & personable to deal with. The facility is very clean.
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by Sue
Service Price Transparency
Jun 11, 2026 -
BMW of Shrewsbury responded
Sue, thank you for sharing your feedback about Matt and the team! We appreciate your support and we hope to see you again at BMW of Shrewsbury.
Service tech was good to work with n responsive.
The job was suppose to take a bout an hour or 90. Minutes and ended up being about 2 hours for the starter recall.
The job was suppose to take a bout an hour or 90. Minutes and ended up being about 2 hours for the starter recall.
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by Yarmouth087
Service Price Transparency
Jun 10, 2026 -
BMW of Shrewsbury responded
Thank you for sharing your thoughts about your service experience with our BMW of Shrewsbury team. We truly apologize for the duration exceeding the anticipated time, but we're happy to read you enjoyed working with our team.
Kind staff and a nice waiting area with snacks, tea,
water and good coffee. Nice video and explanation of work
water and good coffee. Nice video and explanation of work
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by kreeveshall
Service Price Transparency
Jun 08, 2026 -
BMW of Shrewsbury responded
Thank you for sharing your awesome feedback about our team and amenities at BMW of Shrewsbury! We wish you safe travels and hope to see you again soon!
Matt services me and my vehicle extremely well .
Best in the business , I tell you . No one better
Best in the business , I tell you . No one better
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by Hanksantos91
Service Price Transparency
Jun 05, 2026 -
BMW of Shrewsbury responded
Hank, thank you for leaving BMW of Shrewsbury your positive feedback! Matt will appreciate your kind words.
Working with Matt is always a pleasure!
I appreciate how thorough he is and am confident that the work was done correctly.
I appreciate how thorough he is and am confident that the work was done correctly.
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by charles.dowd
Service Price Transparency
Jun 02, 2026 -
BMW of Shrewsbury responded
Hi Charles, thank you for choosing BMW of Shrewsbury and for sharing your experience with Matt. We look forward to your next visit! Safe travels!
excellent customer service Matts very efficient tells
you like it is very easy to work with very honest which I like.
you like it is very easy to work with very honest which I like.
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by dave
Service Price Transparency
Jun 02, 2026 -
BMW of Shrewsbury responded
Hi Dave, we are so pleased that Matt provided excellent customer service. Thank you for choosing BMW of Shrewsbury!
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