Matt and Johnny are really helpful and excellent service
providers we really appreciate them and their expertise
providers we really appreciate them and their expertise
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by Carolinejohnson457
Service Price Transparency
Jun 01, 2026 -
BMW of Shrewsbury responded
Caroline, thank you for sharing your awesome review of Matt, Johnny, and the team! We appreciate your business and we hope to see you again at BMW of Shrewsbury. Take care!
Matt did a great job of keeping me informed as to the
status of my vehicle. Very knowledgeable and polite.
status of my vehicle. Very knowledgeable and polite.
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by Lkd005
Service Price Transparency
May 07, 2026 -
BMW of Shrewsbury responded
Thank you for sharing your feedback about Matt's professionalism and communication. We will be sure to pass along your kind words to him here at BMW of Shrewsbury. Have a great day!
Matt Roy and the service department do a great job every
time. I highly recommend BMW Shrewsbury.
time. I highly recommend BMW Shrewsbury.
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by Moshe
Service Price Transparency
Apr 30, 2026 -
BMW of Shrewsbury responded
Thank you for the positive feedback, Moshe! We're glad to hear Matt Roy and the service department provided you with great service. We appreciate your recommendation of BMW of Shrewsbury.
Matt is wonderful!
I always ask for him! He’s the best! You are lucky to have him on your team!
I always ask for him! He’s the best! You are lucky to have him on your team!
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by najah
Service Price Transparency
Apr 28, 2026 -
BMW of Shrewsbury responded
Thank you for the wonderful review, Najah! We're so glad Matt provided you with such great service. We appreciate you recognizing him and are happy he's part of our BMW of Shrewsbury team!
Always have a great experience here.
Everyone is friendly, knowledgeable, and they answer all my questions.
Everyone is friendly, knowledgeable, and they answer all my questions.
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by Anne
Service Price Transparency
Apr 27, 2026 -
BMW of Shrewsbury responded
Anne, thank you for sharing your feedback about our friendly and knowledgeable team! We look forward to seeing you back at BMW of Shrewsbury!
Matt at BMW Service was awesome!
Kept me updated all the way through. Took care of all service needs as explained, no surprises!
Kept me updated all the way through. Took care of all service needs as explained, no surprises!
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by VS82
Service Price Transparency
Apr 17, 2026 -
BMW of Shrewsbury responded
Thank you for sharing your experience with Matt and our team! It was our pleasure to help you out at BMW of Shrewsbury Service Center, and we hope to see you again in the future. Drive safely!
It was time to go in for my first year service
maintenance on my 2025 BMW Z4. Open arrival I was greeted by techs who brought me to service desk. Attendant took my info and said Matt would be com
maintenance on my 2025 BMW Z4. Open arrival I was greeted by techs who brought me to service desk. Attendant took my info and said Matt would be coming to see you soon.
Matt was a pleasure to work with. He explained everything needed on the vehicle as well as inspection sticker.
Once everything was done Matt reviewed the job order with me. As expected, nothing to do other than the oil and fluid top offs.
Job well done!
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by Steve J
Service Price Transparency
Apr 15, 2026 -
BMW of Shrewsbury responded
Steve, thank you for choosing BMW of Shrewsbury and for sharing your positive feedback about Matt and our team. We hope to see you again next time! Take care.
Everyone was very kind and helpful, fast service aswell!
Antonio helped me and made my experience enjoyable.
Antonio helped me and made my experience enjoyable.
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by mari t
Service Price Transparency
Apr 14, 2026 -
BMW of Shrewsbury responded
Thank you for sharing your fantastic feedback about Antonio and the team! We appreciate your business and hope to see you again at BMW of Shrewsbury. Safe travels!
Matt is always incredibly helpful and I really appreciate
the care he takes to make sure I have a good experience
the care he takes to make sure I have a good experience
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by Sgattuso5
Service Price Transparency
Apr 13, 2026 -
BMW of Shrewsbury responded
We love hearing that Matt always delivers such attentive and helpful service. Thank you for choosing BMW of Shrewsbury and for sharing your support!
It is always a great experience at Shrewsbury BMW.
The service department is outstanding .
Matt, a service advisor, explains things that need attention and gives honest feedback on what services are
The service department is outstanding .
Matt, a service advisor, explains things that need attention and gives honest feedback on what services are necessary.
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by Cvancini
Service Price Transparency
Apr 08, 2026 -
BMW of Shrewsbury responded
Thank you for your review of Matt and the team! We appreciate your business and look forward to seeing you again at BMW of Shrewsbury. Safe travels!
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