Matt Roy
Matt Roy at BMW of Shrewsbury

Matt Roy | Page 9

Service Advisor

BMW of Shrewsbury

770 Boston Turnpike
Shrewsbury, MA 01545

4.9
200 Reviews
4.9

200 Reviews

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200 Reviews of Matt Roy

June 08, 2025

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Employee Rating

Service was done in a timely manner and they sent us a video explaining every details that needs to be done and they did a great job. More

by taxable35trainee
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2025

BMW of Shrewsbury responded

Thank you for sharing your experience with BMW of Shrewsbury! We're glad to hear that our team provided timely service and kept you informed throughout the process. We appreciate your feedback and look forward to serving you again in the future!

June 07, 2025

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Service was great and consistent with other visits. They do a good job there that’s why I go back.. More

by Dtcunniff
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 09, 2025

BMW of Shrewsbury responded

Thanks so much for taking the time to leave BMW of Shrewsbury a great review!

May 31, 2025

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Mat and BMW Shrewsbury always do an excellent job This is one of the reasons I buy BMW More

by jim
Service Price Transparency
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Recommend Dealer
Yes
Jun 02, 2025

BMW of Shrewsbury responded

Jim, thank you for leaving BMW of Shrewsbury your positive feedback about Matt!

May 27, 2025

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BMW Shrewsbury Service is a nice overall experience. The process is streamlined, the people are friendly and it is very clean and well maintained. More

by Kevin
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Recommend Dealer
Yes
May 28, 2025

BMW of Shrewsbury responded

Kevin, thanks for sharing your positive experience with BMW of Shrewsbury! We're glad to hear that you found our service streamlined and the team friendly. We appreciate your feedback and look forward to serving you again!

May 25, 2025

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Waiting area is comfy and snacks are plentiful with televisions for viewing. What else could you ask for! More

by Ja
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Recommend Dealer
Yes
May 27, 2025

BMW of Shrewsbury responded

We're delighted to hear you enjoyed the comfy waiting area and amenities at BMW of Shrewsbury! Thanks for sharing your positive experience with us.

May 24, 2025

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This is the fourth BMW purchased from the dealership. The dealership has always been very clean, organized, and professional, even since it was changed in ownership. More

by jrich
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Recommend Dealer
Yes
May 26, 2025

BMW of Shrewsbury responded

Jrich, thank you for your continued trust in BMW of Shrewsbury! We're delighted to hear that our clean and professional environment keeps bringing you back. Enjoy your new ride!

May 17, 2025

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I’ve gone here for 5 years and the service is great—professional, efficient, friendly. Matt Roy is a wonderful service advisor, always helpful and knowledgeable. More

by Rnrock
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Recommend Dealer
Yes
May 19, 2025

BMW of Shrewsbury responded

Thank you for being a loyal customer of BMW of Shrewsbury! We're delighted to hear that Matt Roy and our team have consistently provided professional and friendly service. We look forward to serving you in the future!

May 16, 2025

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Employee Rating

Clean nice waiting area. Perfect office while I wait. Fast service was a plus too. There were also complimentary beverages and snacks that made the wait enjoyable More

by kreeveshall
Service Price Transparency
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Recommend Dealer
Yes
May 19, 2025

BMW of Shrewsbury responded

We're delighted to hear you enjoyed the amenities and fast service at BMW of Shrewsbury! It's great that our waiting area made your visit more comfortable. Thanks for sharing your experience with us!

May 13, 2025

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I am very pleased with the service I receive at this dealership. Top notch customer care. More

by scottdthomp
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Recommend Dealer
Yes
May 14, 2025

BMW of Shrewsbury responded

Thanks so much, Scott. We look forward to your next visit to BMW of Shrewsbury!

May 10, 2025

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Employee Rating

Reasonably priced, excellent diagnostic services shop , Matt is exceptional customer support all te time!!! Recommend everyone to visit More

by Odilon caetano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 12, 2025

BMW of Shrewsbury responded

Thank you for recommending BMW of Shrewsbury! We're delighted to hear that Matt provided exceptional customer support and that you found our services reasonably priced. We appreciate your feedback and look forward to serving you again!

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