Matt Roy
Matt Roy at BMW of Shrewsbury

Matt Roy | Page 10

Service Advisor

BMW of Shrewsbury

770 Boston Turnpike
Shrewsbury, MA 01545

4.9
200 Reviews
4.9

200 Reviews

Write a Review

200 Reviews of Matt Roy

May 10, 2025

Dealership Rating
Employee Rating

The best of the best is at BMW Shrewsbury! Matt, Kenny, Nate and Nathaniel, I wouldn’t buy a car without their input and Matt always makes sure I am taken care of with the service! More

by homieg07
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kenny Boateng, Deanna Morgan , Nate Painstail

May 12, 2025

BMW of Shrewsbury responded

It's fantastic to hear that Matt, Kenny, Nate, and Nathaniel have earned your trust at BMW of Shrewsbury! We're delighted they made such a positive impact on your car-buying experience. Thanks for choosing us!

May 09, 2025

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Very professional and fast service. I would come back again to this dealership for service. More

by ken_desbouvrie
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Lance Gendron

May 12, 2025

BMW of Shrewsbury responded

Thanks so much, Ken. We look forward to your next visit to BMW of Shrewsbury!

May 09, 2025

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Employee Rating

I have been taking my cars to be serviced at BMW of Shrewsbury for many years and my experience has always been very positive. While all of the people are great, I always choose Matt as he is one of th More

by Sung Yu
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
May 09, 2025

BMW of Shrewsbury responded

Sung Yu, thank you for your loyalty and kind words about Matt and the team at BMW of Shrewsbury! We're delighted to hear that you've consistently had positive experiences with our service department. We look forward to continuing to provide top-notch care for your vehicles!

May 08, 2025

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Dealer experience was top notch, Matt was excellent, I am completely satisfied. I am looking forward to my relationship with this dealer. More

by Bmwguy
Service Price Transparency
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Recommend Dealer
Yes
May 08, 2025

BMW of Shrewsbury responded

We're delighted to hear that Matt provided you with an excellent experience at BMW of Shrewsbury! Thank you for your kind words, and we look forward to continuing our relationship. Enjoy your new ride!

May 02, 2025

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Superlative and outstanding service by Matt and crew for what was an unscheduled emergency event. Can not say enough good things about this service. Thank you Matt, thank you all. 🌞🌞🌞🌞🌞 More

by drvujic
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
May 05, 2025

BMW of Shrewsbury responded

We're delighted to hear that Matt and the team at BMW of Shrewsbury provided you with exceptional service during your emergency visit. Thank you for sharing such positive feedback!

May 01, 2025

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Employee Rating

My husband and I have been buying and leasing cars from this dealership for many years. The reason why is the service and relationship we have with the amazing team there. They go above and beyond and that More

by jenniferlynneckert
Service Price Transparency
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Recommend Dealer
Yes
May 01, 2025

BMW of Shrewsbury responded

Jennifer, thank you for your loyalty and kind words about the team at BMW of Shrewsbury! We're delighted to hear that our service keeps bringing you back. Looking forward to many more years together!

April 30, 2025

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I have been impressed with this dealership for over 10 year specifically with their service quality, waiting room and individuals pleasent approach to communicating with the customers. More

by ATIQUE
Service Price Transparency
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Recommend Dealer
Yes
May 01, 2025

BMW of Shrewsbury responded

Atique, thank you for being a loyal customer of BMW of Shrewsbury! We're delighted to hear that our service and team have consistently impressed you over the years. We look forward to continuing this positive experience with you in the future!

April 28, 2025

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excellent service, very polite, beautiful new facility, excellent customer service, would highly recommend for all services More

by tonytheo
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Recommend Dealer
Yes
Apr 29, 2025

BMW of Shrewsbury responded

Thank you for the glowing review! We're delighted to hear that our team at BMW of Shrewsbury provided excellent service and that you enjoyed our new facility. We appreciate your recommendation!

Apr 29, 2025

tonytheo responded

Great service

Apr 29, 2025

tonytheo responded

Friendly and polite, excellent customer service

April 26, 2025

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Employee Rating

Matt has been my service manager for years He is the best Always honest and helps me understand the car problems He is friendly and I trust him 100% BMW is so lucky to have him More

by Ebassett
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Apr 29, 2025

BMW of Shrewsbury responded

Thank you for your kind words about Matt! We're delighted to hear that he's been providing such trustworthy and friendly service at BMW of Shrewsbury. We appreciate your loyalty over the years!

April 24, 2025

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Employee Rating

Excellent service! Theo was very good and service was prompt Car was clean when completed More

by Jandtyorke
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Recommend Dealer
Yes

Other Employees Tagged: Theo

Apr 25, 2025

BMW of Shrewsbury responded

Thanks so much for the excellent feedback! Theo and the BMW of Shrewsbury team are always happy to provide prompt service and support.

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