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Matt Snipes
Matt Snipes at Klamath Falls Toyota

Matt Snipes | Page 15

Service Manager

Klamath Falls Toyota

2121 Washburn Way
Klamath Falls, OR 97603

4.7
188 Reviews
4.7

188 Reviews

Write a Review

188 Reviews of Matt Snipes

October 17, 2024

Dealership Rating
Employee Rating

The employees are friendly. The employees are knowledgeable. It is fairly quick for oil changes. Comfortable waiting area. More

by charesepetroski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bicknell, Albert McLing

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Oct 18, 2024

Klamath Falls Toyota responded

Charese, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 17, 2024

Dealership Rating
Employee Rating

They were quick, efficient and honest. They accepted a coupon I had for 50% off. More

by THPRATS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bicknell, Albert McLing

Print
Oct 18, 2024

Klamath Falls Toyota responded

Thanks for sharing your thoughts about your experience with Klamath Falls Toyota. We appreciate your business and hope to see you again soon! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 17, 2024

Dealership Rating
Employee Rating

Prompt and perfect service. No concerns about my vehicle. I like the Toyota brand. I will be back to look for another car. More

by debi.leighton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bicknell, Albert McLing

Print
Oct 18, 2024

Klamath Falls Toyota responded

Debi, Thank you for choosing Klamath Falls Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 12, 2024

Dealership Rating
Employee Rating

best service dpt. ever been to. great people very knowlegible will tell friends and neighbors More

by tevataylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Boozer, Lana Lee, Kevin Bicknell, Albert McLing, Juan Maldonado , Erick Textrum

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Oct 13, 2024

Klamath Falls Toyota responded

Thanks for sharing about your experience with Klamath Falls Toyota. We appreciate your business and hope to see you again soon! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 11, 2024

Dealership Rating
Employee Rating

Always friendly. Just started taking all my vehicles to Toyota. Clean and comfortable seating and close to shopping if you get bored waiting. More

by neildsim1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 12, 2024

Klamath Falls Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 10, 2024

Dealership Rating
Employee Rating

I think the service dept is better than sales dept in customer service. My sales person didn’t even remember me the next day after I picked my new car up More

by carolynhennessey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 11, 2024

Klamath Falls Toyota responded

Thank you for the kind words for our service department, Carolyn! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 08, 2024

Dealership Rating
Employee Rating

Friendly service people clean dealership had truck serviced and was pleased with their service will return for more work More

by Capt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bicknell, Albert McLing

Print
Oct 09, 2024

Klamath Falls Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 04, 2024

Dealership Rating
Employee Rating

Your typical used car dealership. They tell you what you want to hear and are full of xxxx More

by BLUESAGE55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Tim Boozer

Print
Oct 04, 2024

Klamath Falls Toyota responded

I am not sure I understand this review, we take pride in offering quality products and excellent customer service. If this is not what you received while doing business with us, I invite you to please reach out personally. We are also committed to constant improvement so we would like to learn about why you feel this way, so we can help address it and improve our process'.

October 03, 2024

Dealership Rating
Employee Rating

This was an awesome experience and everything was handled great. I would recommend them to anyone. More

by timboozer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bicknell, Albert McLing

Print
Oct 04, 2024

Klamath Falls Toyota responded

Thank you, Tim, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 03, 2024

Dealership Rating
Employee Rating

Got me right in. Job done timely. Was disappointed they no longer have courtesy ride available. More

by BGRAY604
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 04, 2024

Klamath Falls Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

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