Matthew Felix Thwaits
Matthew Felix Thwaits at Tucson Subaru

Matthew Felix Thwaits | Page 5

Service Advisor

Tucson Subaru

4901 N Oracle Rd
Tucson, AZ 85704

Contact Me
5.0
55 Reviews

Dealership Experience

6 yrs

Industry Experience

6 yrs

Languages Spoken

English English

Spanish Spanish

5.0

55 Reviews

Write a Review

55 Reviews of Matthew Felix Thwaits

December 26, 2021

Dealership Rating
Employee Rating

Always professional and friendly. Great service! Matt worked quickly to complete the service well before estimate. Thank you! More

by Baum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Mumma

Dec 29, 2021

Tucson Subaru responded

Thank you for the kind words! Looking forward to seeing you next service.

December 03, 2021

Dealership Rating
Employee Rating

From the very minute you pull up at Subaru to get service on your car you are treated very kindly and efficiently. More

by jct173173
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 07, 2021

Tucson Subaru responded

I'm glad you had a great experience! Thank you for the great review!

December 02, 2021

Dealership Rating
Employee Rating

Matt, my service person was great! Friendly, knowledgeable, and took the time to answer all my questions. And they finished early on the scheduled time for the service. More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 07, 2021

Tucson Subaru responded

Thank you for the review!

November 16, 2021

Dealership Rating
Employee Rating

The dealership is clean, the service is great, the staff are all friendly and helpful, and their work is excellent. More

by diana.ede
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 19, 2021

Tucson Subaru responded

Thank you for taking the time to leave a review!

November 15, 2021

Dealership Rating
Employee Rating

Excellent service, quick easy process and a comfortable area to wait for my vehicle. Matt was easy to work with and friendly. More

by Katy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 19, 2021

Tucson Subaru responded

Thank you for the awesome review!

November 14, 2021

Dealership Rating
Employee Rating

I have dealt with this Subaru since 2015. They can be a little more expensive on some things, but overall are honest and reliable in every way. More

by HCBEATTY2
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Ford, Jade Hilliard , Steve Norris

Nov 15, 2021

Tucson Subaru responded

Thanks for being such a loyal customer! -Steve N

Nov 19, 2021

Tucson Subaru responded

I'm glad you trust us with your vehicle. Thank you for the review!

November 12, 2021

Dealership Rating
Employee Rating

Everyone at this dealership from the front desk, sales staff, service staff and everyone else in between is always helpful and friendly. More

by robinarana1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kylee Nicosia

Nov 19, 2021

Tucson Subaru responded

Thank you for the review!

November 06, 2021

Dealership Rating
Employee Rating

This is simply one of the most professional place to deal with particularly during Covid times. The staff is always welcoming and accommodating. More

by Ronen More
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Artie Gonzales

Nov 08, 2021

Tucson Subaru responded

Thank you so much for the review!!

Nov 08, 2021

Tucson Subaru responded

Thank you for taking the time to leave us great feedback! :) - Artie Gonzales

November 06, 2021

Dealership Rating
Employee Rating

Great service: 1. Pre appointment call to confirm Great service: 1. Pre appointment call to confirm service actiivities. 2. Assigned maintenance tech (MATT) greets you and reviews services to be pe More

by Jerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 08, 2021

Tucson Subaru responded

I am so glad you had a great experience, it is always our pleasure to provide amazing service! Thank you!

November 05, 2021

Dealership Rating
Employee Rating

Thanks to Matt and his team they found the source of my flow tire leak that my tire shop was unable to find. Outstanding customer service More

by Donintucaz24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 08, 2021

Tucson Subaru responded

We are always here to help! Thank you for the great review!

...
5

Dealership Inventory (375 Vehicles)

used 2018 Chrysler Pacifica car, priced at $17,000
2018 Chrysler Pacifica
used
Jazz Blue Pearlcoat exterior
9-Speed Automatic
Front-wheel Drive
used 2024 Honda CR-V Hybrid car, priced at $33,500
2024 Honda CR-V Hybrid
used
Meteorite Gray Metallic exterior
eCVT
All-Wheel Drive
used 2016 Jeep Wrangler JK Unlimited car, priced at $14,500
2016 Jeep Wrangler JK Unlimited
used
Billet Silver exterior
5-Speed Automatic
4x4
used 2013 Nissan Xterra car
2013 Nissan Xterra
used
Lava Red exterior
5-Speed Automatic
4x4
new 2026 Subaru Ascent car, priced at $53,942
2026 Subaru Ascent
new
Autumn Green exterior
continuously variable automatic
All-Wheel Drive
new 2026 Subaru BRZ car, priced at $38,224
2026 Subaru BRZ
new
Crystal White Pearl exterior
6 speed manual
Rear-Wheel Drive