Matthew Felix Thwaits
Matthew Felix Thwaits at Tucson Subaru

Matthew Felix Thwaits | Page 4

Service Advisor

Tucson Subaru

4901 N Oracle Rd
Tucson, AZ 85704

Contact Me
5.0
54 Reviews

Dealership Experience

5 yrs, 11 mos

Industry Experience

5 yrs, 11 mos

Languages Spoken

English English

Spanish Spanish

5.0

54 Reviews

Write a Review

54 Reviews of Matthew Felix Thwaits

November 16, 2022

Dealership Rating
Employee Rating

Easy process. Knew what car I wanted when I went in there and they didn’t pressure me into anything else. There were some issues with the car shortly after buying More

by brandon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Louie Ascencio, Shawna Iniguez

Nov 16, 2022

Tucson Subaru responded

Thank you !! ; ) Louie A

Dec 01, 2022

Tucson Subaru responded

Thank you so much for sharing, I am glad I could help and we got it all sorted, Enjoy your new car! ~ Shawna

November 16, 2022

Dealership Rating
Employee Rating

Tucson Subaru goes out of their way to make customers happy. I’ve worked with Darla multiple times over the past week and she always makes sure I having the best customer experience. I would highly recom More

by bartolo_torre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darla Muckley

Nov 16, 2022

Tucson Subaru responded

Thank you for your nice review. I am glad I could help. Darla

October 04, 2022

Dealership Rating
Employee Rating

Darla answered all of my questions and concerns about my new Subaru and took as much time with me as necessary. More

by Paigedvm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Darla Muckley

Oct 04, 2022

Tucson Subaru responded

Thank you so much for the kind review, I appreciate you. Welcome to the Tucson Subaru family. Darla

October 03, 2022

Dealership Rating
Employee Rating

It was a smooth process buying a car from Tucson Subaru. Monica was great, patient, and helped me out in every facet of the process. Would definitely recommend this dealership! More

by calewis6934
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Monica E. Schivone-Rimcoski

Oct 20, 2022

Tucson Subaru responded

Thank you so much Chris! Enjoy your new Jeep! ~Monica

September 28, 2022

Dealership Rating
Employee Rating

I Love buying my cars there! Great people and great dealership. Great service department too! Thanks More

by jag52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 28, 2022

Tucson Subaru responded

Thanks so much! We appreciate your repeat business! -Sean

Sep 28, 2022

Tucson Subaru responded

Thank you for your kind review, We appreciate it. Darla

Sep 28, 2022

Tucson Subaru responded

Thank you for the Extraordinary review! - Curt

June 07, 2022

Dealership Rating
Employee Rating

I took my car in for its first service four months late as I had broken my ankle in December 2021 and not able to drive as far as the dealership without experiencing a lot of swelling. Matthew took good ca More

by SusanK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jun 14, 2022

Tucson Subaru responded

Thank you so much for the great review. We hope to see you in 6 months!

February 11, 2022

Dealership Rating
Employee Rating

they do the job indicated, at the price indicated, by the time promised. that’s enough More

by subaruofportland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Ford, Jesse Friedman, Artie Gonzales, Chris Valencia , Jordi Acosta, Jason Arreola, Brandon Boyka, Richard Drow, Jeff Frazier

Feb 11, 2022

Tucson Subaru responded

Thanks for review!

Feb 11, 2022

Tucson Subaru responded

Thank you for the kind words. See you next service. Jesse Friedman

Feb 12, 2022

Tucson Subaru responded

We greatly appreciate the great feedback! - Artie

Feb 14, 2022

Tucson Subaru responded

Thank you so much for the positive review!

January 06, 2022

Dealership Rating
Employee Rating

Our 2022 Outback Wilderness was in for its first service and Dan Ford, Senior Service Advisor, greeted me as I stepped out of the car as the Porter verified my info. Professional, courteous and quick. What More

by Bob O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Ford, Steve Willis, Jesse Friedman, Artie Gonzales , Richard Drow, Scott Gregg, Jason Mumma

Jan 06, 2022

Tucson Subaru responded

Thanks for Review!

Jan 06, 2022

Tucson Subaru responded

Thank you for the kind review! Jason

Jan 06, 2022

Tucson Subaru responded

We appreciate your kind review and feel blessed to be able to serve you. Thanks again, Jesse Friedman.

Jan 07, 2022

Tucson Subaru responded

Thank you for taking the time to leave us this great review! :) -Artie

Jan 12, 2022

Tucson Subaru responded

Thank you for the response! We look forward to seeing you!

December 30, 2021

Dealership Rating
Employee Rating

Service advisor Britney has impeccable professionalism. She diagnoses issue gets to the point, Vehicle was ready same day. A true leader and service department. Tucson Subaru has excellent Steph and servic More

by JJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 30, 2021

Tucson Subaru responded

Thank you so much for your kind words, we truly do strive to provide extraordinary service and to ensure you're leaving the dealership happy and safe! Hope to see you again in the future! - Brittney

December 26, 2021

Dealership Rating
Employee Rating

Always professional and friendly. Great service! Matt worked quickly to complete the service well before estimate. Thank you! More

by Baum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Mumma

Dec 29, 2021

Tucson Subaru responded

Thank you for the kind words! Looking forward to seeing you next service.

...
4

Dealership Inventory (409 Vehicles)

used 2016 Jeep Wrangler JK Unlimited car, priced at $14,750
2016 Jeep Wrangler JK Unlimited
used
Billet Silver exterior
5-Speed Automatic
4x4
used 2017 Ram 3500 car, priced at $36,000
2017 Ram 3500
used
Luxury Brown Pearlcoat exterior
6-Speed Automatic
4x4
new 2026 Subaru Ascent car, priced at $53,942
2026 Subaru Ascent
new
Autumn Green exterior
continuously variable automatic
All-Wheel Drive
new 2026 Subaru BRZ car, priced at $38,224
2026 Subaru BRZ
new
Crystal White Pearl exterior
6 speed manual
Rear-Wheel Drive
new 2026 Subaru BRZ car, priced at $40,784
2026 Subaru BRZ
new
WR Blue Pearl exterior
6 speed manual
Rear-Wheel Drive
new 2026 Subaru Crosstrek car, priced at $38,759
2026 Subaru Crosstrek
new
Sapphire Blue Pearl exterior
continuously variable automatic
All-Wheel Drive