Matthew Fuchs
Matthew Fuchs at Salerno Duane Chrysler Jeep

Matthew Fuchs

Service Advisor

Salerno Duane Chrysler Jeep

267 Broad St
Summit, NJ 07901

Contact Me
4.6
245 Reviews

Dealership Experience

3 yrs, 7 mos

Industry Experience

10 yrs, 5 mos

Languages Spoken

English English

4.6

245 Reviews

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245 Reviews of Matthew Fuchs

December 08, 2025

Dealership Rating
Employee Rating

Matt was very responsive and on the money with my service needs! He ensured that I was communicated to and most importantly took special care of my Hellcat while it was in for servicing. He ensured it was More

by bnatale1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 16, 2025

Salerno Duane Chrysler Jeep responded

Thank you for sharing your experience! We’re glad Matt was attentive to your service needs and went the extra mile to care for your Hellcat. It’s great to hear that his communication and attention to detail made your visit a positive one. We’ll be sure to pass along your appreciation!

November 25, 2025

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Matt and his team always have a customer service focus and willing to assist with additional resources like transportation home. Matt and his team always try to explain what needs to be done and doesn't More

by Esorge26
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jill and Jayden at times as well

Dec 05, 2025

Salerno Duane Chrysler Jeep responded

Thank you for sharing your feedback and for the 5-star review. We’re glad to hear that Matt and the team were able to provide helpful guidance and support, including arranging transportation when needed. It’s important to us that our customers understand the work being done on their vehicles and feel confident in the service they receive. We appreciate your kind words and look forward to continuing to provide reliable and honest service in the future.

November 12, 2025

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It less time than usual to do my oil change. J in was there in total 1 hr and I was happy about the quick service. I like also the fact that they inform and updated me on the progress of my car More

by thomasampadu
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Nov 19, 2025

Salerno Duane Chrysler Jeep responded

Thank you for your wonderful feedback and 5-star review! We’re glad to hear your oil change was completed quickly and that you kept you informed throughout the process. We appreciate you taking the time to share your experience and look forward to serving you again!

November 12, 2025

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The receptionist was amazing…super sweet! Love the little bar area to set up a laptop and work. The whole experience was actually pleasant from start to finish!! So happy I bought my car More

by lisac1010
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Recommend Dealer
Yes
Nov 19, 2025

Salerno Duane Chrysler Jeep responded

Thank you for sharing your experience and for leaving a 5-star review Lisa! We’re thrilled to hear that our receptionist made such a great impression and that you enjoyed our workspace amenities. It’s wonderful to know your entire car-buying experience was pleasant. Congratulations on your new car, and we’re so happy you chose to purchase from us!

November 05, 2025

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After a Not so good experience with Matt and the service Department Jillian picked up the pieces! She was great to deal with and her lines of communication should be a lesson for certain people in the servi More

by huby11
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Recommend Dealer
Yes

Other Employees Tagged: Jillian

Nov 19, 2025

Salerno Duane Chrysler Jeep responded

Thank you for sharing your feedback! We’re glad Jillian was able to provide excellent service and clear communication. We appreciate your honesty and will use your comments to continue improving across our service department. We hope your next experience earns a full 5 stars!

November 04, 2025

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2 hours for an oil change is too long. You need to get to one hour More

by gary.baron
Service Price Transparency
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Recommend Dealer
Yes
Nov 19, 2025

Salerno Duane Chrysler Jeep responded

Thank you for sharing your feedback. We apologize that your oil change took longer than expected. We’re continually working to improve our service times and appreciate your input. We look forward to providing you with a faster experience next time.

October 14, 2025

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Salerno Duane has always been there when I’ve needed. Their service department is top-notch. More

by anthonyfischetti
Service Price Transparency
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Recommend Dealer
Yes
Oct 27, 2025

Salerno Duane Chrysler Jeep responded

Thank you so much for your kind words! We’re thrilled to hear that you’ve had great experiences with our service department. Our team truly values your trust and loyalty, and we’re always here whenever you need us. Thanks for choosing Salerno Duane!

October 07, 2025

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Great service and friendly staff. Easy check-in. Keit ne informed ig my cars status. More

by PCOLA
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Felicia Wardrick

Oct 14, 2025

Salerno Duane Chrysler Jeep responded

Thank you for the kind 5-star review! We're happy to hear your visit was smooth and that our team made you feel welcome. We appreciate your support and look forward to seeing you again!

September 02, 2025

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The entire Salerno team was extremely attentive and accommodating to my needs when I dropped off and returned to pickup my vehicle. More

by Tomasso.ed
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Paul Bonilla

Sep 03, 2025

Salerno Duane Chrysler Jeep responded

Thank you for taking the time to leave a 5-star review! We're glad our team was able to make the process easy and ensure you felt well taken care of from start to finish. We truly appreciate your business and look forward to seeing you again!

August 22, 2025

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Great, service all around! The reps were very communicative and took care of my services quickly. They also got me a car wash before I left. When leasing a car, service is very More

by alexisfmanco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 03, 2025

Salerno Duane Chrysler Jeep responded

Thank you for the positive feedback and 5-star review! We're glad to hear our team kept you informed and made sure everything was handled efficiently. It’s great to know how much you value quality service — and we’re happy to have delivered! Enjoy the clean ride, and we look forward to seeing you again. Welcome to the Jeep family!

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