Matthew Fuchs
Matthew Fuchs at Salerno Duane Chrysler Jeep

Matthew Fuchs | Page 17

Service Advisor

Salerno Duane Chrysler Jeep

267 Broad St
Summit, NJ 07901

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4.7
296 Reviews

Dealership Experience

4 yrs, 5 mos

Industry Experience

11 yrs, 3 mos

Languages Spoken

English English

4.7

296 Reviews

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296 Reviews of Matthew Fuchs

September 05, 2024

Dealership Rating
Employee Rating

like always , the personnel of customer service, always goes above and beyond for the customer More

by M1driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Tegethoff, Paul Bonilla

September 04, 2024

Dealership Rating
Employee Rating

Always a pleasure dealing with Boris. He was my salesman for my last purchase and I asked for him again with this one More

by kitkat1203
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 05, 2024

Salerno Duane Chrysler Jeep responded

Thank you taking the time to leave us your feedback and 5-star review. We appreciate your continued business and look forward to working with you more in the future. Enjoy your new vehicle!

August 31, 2024

Dealership Rating
Employee Rating

Five Stars for Jalen and the team at Salerno Jeep! Was worried I had an expensive repair and they were familiar with the issue and recommended contacting the manufacturer first. Sure enough the manu More

by Jason Miller
Service Price Transparency
Recommend Dealer
Yes
Sep 05, 2024

Salerno Duane Chrysler Jeep responded

Thank you very much for your praise and 5-star review Jason! We are delighted that you found our customer service incredible and that our team was able to respond to your needs with helpfulness and patience. Your satisfaction is our greatest reward and we are here for you at any time.

August 31, 2024

Dealership Rating
Employee Rating

The staff is great. Very customer focused. But the shop doesn’t have enough capacity for non routine car care. Appointments can run 30+ days out… so plan ahead if your More

by dave_stevenson
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Sep 05, 2024

Salerno Duane Chrysler Jeep responded

Thank you for sharing your experience and 5-star review. We’re glad to hear that you're happy with our service department and staff. We constantly strive to improve, so your additional feedback is greatly appreciated. We're looking forward to serving you again!

August 30, 2024

Dealership Rating
Employee Rating

Very courteous,performance is excellent and I trust the work that is preformed with the dealership More

by lasondra.bryant.williams@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Bonilla

Sep 05, 2024

Salerno Duane Chrysler Jeep responded

Thank you very much for your praise and 5-star review! We are delighted that you found our customer service incredible and that our team was able to respond to your needs with helpfulness and patience. Your satisfaction is our greatest reward and we are here for you at any time.

August 26, 2024

Dealership Rating
Employee Rating

Salerno Duane Chrysler Jeep is the only service department that knows what they are doing. They are great at diagnosing issues and do all that they can to rectify. Their staff are also very profess More

by mrslroberson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Bonilla , Francisco Rojas, Samantha (service department) 5 star service!

Sep 05, 2024

Salerno Duane Chrysler Jeep responded

Thank you very much for your positive feedback and 5-star review! We are happy that our team was able to resolve the issue with your car quickly and efficiently. Customer satisfaction is our top priority and we are here to help you at any time. Please do not hesitate to contact us if you need further assistance.

August 25, 2024

Dealership Rating
Employee Rating

Great experience, we would highly recommend them to anyone looking for a new vehicle. Thank you! More

by thomas.m.shearer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Salerno, Cory Taylor , Paul Shorrock

Sep 05, 2024

Salerno Duane Chrysler Jeep responded

Thank you for your recommendation and 5-star review Thomas! We are delighted that our team was able to exceed your expectations and make purchasing your new car a pleasant experience. We look forward to working with you again in the future and we hope you are enjoying your new vehicle!

August 21, 2024

Dealership Rating
Employee Rating

Matt was amazing! Got my car in and got it done same day! Great customer service!!! More

by huby11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sergio Ovalle, Felicia Wardrick

Aug 29, 2024

Salerno Duane Chrysler Jeep responded

Thank you very much for your positive feedback and 5-star review! We are happy that our team was able to resolve the issue with your car quickly and efficiently. Customer satisfaction is our top priority and we are here to help you at any time. Please do not hesitate to contact us if you need further assistance.

August 17, 2024

Dealership Rating
Employee Rating

Always a pleasant experience! The front desk and the receptionist are very helpful! Best regards More

by susannafoglia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2024

Salerno Duane Chrysler Jeep responded

Thank you for your kind words and 5 -star review Susanna!

August 17, 2024

Dealership Rating
Employee Rating

I don't remember the name of the guy who helped me but it was on Monday, 8/12. More

by rickhankey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2024

Salerno Duane Chrysler Jeep responded

Thank you for your 5 -star review Rick!

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