Matthew Haiken | Page 10

Fantastic experience, top notch customer service! Leased 2 cars from Tina at Prestige Volvo a few days ago, and can't say enough good things. From the second we walked in, until days after our purchas Leased 2 cars from Tina at Prestige Volvo a few days ago, and can't say enough good things. From the second we walked in, until days after our purchase, Tina has been exceptional. The car was ready for us to see and test drive when we arrived. Tina's knowledge and overall customer service and follow up (made sure we got home safely!) is a breath of fresh air. We are loving our new cars! Thank you Tina, Matt, and rest of team for making our first Volvo experience a great one! More

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Never thought buying a car would be so easy!!!! This is the 2nd vehicle I purchased from Tina and once again she showed how easy and enjoyable she was to work with. Tina goes above and beyond for he This is the 2nd vehicle I purchased from Tina and once again she showed how easy and enjoyable she was to work with. Tina goes above and beyond for her customers. From the second you walk in she shows how simple and easy buying a car can be. She is extremely knowledgeable and takes the time to go over all the cars features. She provides outstanding customer service, even after I left she was still following up to make sure everything was great and that I was happy with the car I purchased. I never thought buying a car would be so easy and when I am ready to purchase another vehicle, I will without a doubt go back to Tina. More

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Purchased 2 New Volvos Yesterday Rich and his team along with Sal the Finance Manager were extremely professional, knowledgeable and beyond helpful. They gave us great advice along t Rich and his team along with Sal the Finance Manager were extremely professional, knowledgeable and beyond helpful. They gave us great advice along the way, considering we knew which cars we wanted. It was easy to connect with Rich on a personal level as well. He is the consummate family man. I brought my 19 year old son along to learn about the car buying process and Rich respected that and helped my son get educated about the complexities of the cars, the financing, the technology uses, apps, everything. Matthew Haiken the GM helped me structure an involved trade in with his keen acumen and Green Light Attitude.... Talk about an owner who wants to serve his customers in their best interests.... We couldn't have been better served if we tried. Ian Weinberg, CEO, FamilynWealth & Pension Management LLC More

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PRESTIGE VOLVO IS TRULY THE BEST PLACE TO BUY A VOLVO After much research, and after driving a Tesla Model X, and after aggressive shopping for a luxury hybrid SUV, I was ready for a XC 90 T8. I live in After much research, and after driving a Tesla Model X, and after aggressive shopping for a luxury hybrid SUV, I was ready for a XC 90 T8. I live in the Hudson Valley and visited Ramsey Volvo, Mid Hudson Volvo, White Plains Volvo and, finally, Prestige in East Hanover NJ (about 90 miles from my home). I bought my XC 90 T8 from Steve Badian at this dealership. To give you a sense of comparison, I also own late model BMW (M5), Jaguar and Porsche. In fact I traded a Porsche Cayenne on my Volvo. I have very high expectations of customer service and delivery. I can state with confidence that this particular delivery may have been the best I ever experienced. Not only did the dealer have substantial inventory where I found my preferred color and equipment combination - they came in with the best price on the deal. Even their post deal business department ( you know, the guys whose job it is to sell you all kinds of extra stuff) was pleasurable and non annoying. I ended up buying the Zurich Shield and a partial Zurich protection package - which I felt was a very good value for what you get. A dealership is properly evaluated how they respond when things go wrong - not when everything is smooth. In my case my new XC 90 T 8 had some minor cosmetic issues on delivery. They were immediately dealt with and I was given a "we owe" (correctly) for what could not be addressed at the time. At no time did I feel that any of my concerns were treated as trivial or overly critical. As for the car, I looked carefully at the BMW X5 hybrid, the Cayenne S Hybrid and the Volvo. There simply is no real comparison as far as I am concerned. My first Volvo is likely the best one they ever made. Power efficiency luxury and solidity, without the fleecing. I could not be happier. It just so happened to be my birthday on delivery day last week - and they even got me a cake! The quality of this dealer takes the cake and also gives the cake! Hats off to Steve, Pat, PJ and Matt. Great experience and highly recommended. More

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Amazing service I have owned many prestigious vehicles, but this dealership and Ron Landstrom are the best I have experienced. They actually made buying and leasing a I have owned many prestigious vehicles, but this dealership and Ron Landstrom are the best I have experienced. They actually made buying and leasing a car enjoyable. The entire dealership went above and beyond to accommodate me. I can only say thank you. More

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Courteous, professional, A wonderful breathe of fresh air. A great team, courteous- professional. A wonderful breathe of fresh air. From first walk in to leaving with my Wife's new Porsche I felt treated like A great team, courteous- professional. A wonderful breathe of fresh air. From first walk in to leaving with my Wife's new Porsche I felt treated like a VIP... More

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Excellent Customer Service I have been going to this dealer for over 6 years and the staff never ceases to amaze me with their attentiveness, kindness, intelligence, and patienc I have been going to this dealer for over 6 years and the staff never ceases to amaze me with their attentiveness, kindness, intelligence, and patience! Tonight I worked with Rich Curto and and Pat Masone and both helped me turn in a lease and start a new one so quickly and also took the time to explain what I was signing and what Prestige would do to help me throughout the term of my lease. Exemplary, feel comfortable visiting this dealer, you are in great hands. Must mention, although I didn't get to see Jay Rosen tonight - wish I had, what a gentleman and genuinely cares about the people that walk through his door. And Matthew Haiken - he walked me through the entire lease deal and was available via text, phone, and email - he was wonderful and so pleasant. Thanks all! More

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Great experience I enjoyed how honest and upfront this dealership was about their great pricing. I was in and out of the dealership in 3 hours with the keys in my hand I enjoyed how honest and upfront this dealership was about their great pricing. I was in and out of the dealership in 3 hours with the keys in my hand. They truly care about the customers experience. Worked with Stacey as well as the manager Matt. Both were great and handled all of our questions and concerns well. I highly recommend goin ghere if you are interested in a Volvo. More

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Great Service! Definately Recommend! Just bought a 2015 Infiniti q50 here and loved every second of the buying experience! Tina from internet sales was very responsive to all my inquiries Just bought a 2015 Infiniti q50 here and loved every second of the buying experience! Tina from internet sales was very responsive to all my inquiries over the phone and e-mail and made sure she was available for me to test drive/ultimately purchase the car! Overall the dealership was very effecient and the whole buying process was a piece of cake- (not like most dealerships where you can spend hours there!) I'd definately recommend to anyone who is looking for a new car! More

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buying experience The dealership went to great lengths to make my trade/sale smooth and pleasant. Rich and Matt were knowledgeable, respectful and helpful. I had my new The dealership went to great lengths to make my trade/sale smooth and pleasant. Rich and Matt were knowledgeable, respectful and helpful. I had my new car in less than 24 hours and never felt rushed. I also got a really great deal and don't feel like I was taken advantage of. More

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