To say Matthew Haiken is an innovator would only scratch the surface. Building on the dealership Leonard Haiken founded, Matthew has continued his father's commitment to customer service while modernizing the way Prestige Volvo sells cars. He recognizes the importance of online market structure and has overseen the exponential growth of the dealership since he took over. Prestige Volvo under Matthew's direction has won the notable President's Club award every year since 2006. Last year, Prestige Volvo became the #1 Volvo Dealership in the country. Although it was his vision that helped nurture such explosive growth, Matthew always brings the focus back to his clientele. As Matthew puts it, "There's no such thing as no. If the client wants it, they'll get it." This commitment to his customers has led to Prestige Volvo and Matthew Haiken's continuing success as a leader in the automotive industry.
Read moreDealership Experience
21 yrs, 1 mo
Industry Experience
21 yrs, 1 mo
238 Reviews
Write a Review238 Reviews of Matthew Haiken
March 13, 2018
Amazing experience... thanks Matt!!! Went to Prestige Volvo looking at a used mercedes. Went in at 2pm on a really busy saturday (they close at 5)... was greeted super kindly by Rich whil Went to Prestige Volvo looking at a used mercedes. Went in at 2pm on a really busy saturday (they close at 5)... was greeted super kindly by Rich while we were walking around the very nice showroom. Rich no pressure took us on a nice test drive, was very interpersonal and told us great and funny stories about his sales history during the drive. When we came back, they appraised my car $5000 more than many other dealers (Paul Miller, Open Road etc) appraised it at, and Matt came at us with a very simple straight forward no hassle negotiation. We took the Mercedes home that night around 8PM, Rich and Matt and Pat stayed late on their saturday to make sure we got into our car that day with an absolutely flawless transaction. I cannot stress enough how happy I am with my car and how happy I am we decided to stop into Prestige Volvo. These guys are truly the creme of the crop, I've bought over 10 cars from new car dealers in the past two years and this is absolutely my best experience. Thank you endlessly Rich and Matt, I will recommend EVERYONE to visit these guys if any of these cars interest you and will absolutely be back for my next car!!! More
Other Employees Tagged: Pat Masone, Rich Curto
January 24, 2018
Service was excellent The service I received here was unmatched. The parts department had the part I needed and my service advisor was extremely kind and warm hearted. Smil The service I received here was unmatched. The parts department had the part I needed and my service advisor was extremely kind and warm hearted. Smiles are contagious here at prestige Volvo. When its time to get rid of my current Volvo i will definitely be back! More
Other Employees Tagged: Patricia Sommerville
November 29, 2017
Expedient and outstanding service. The entire team (Matt and Ron in particular) were extremely helpful through what has been the shortest Car buying experience of my life. We made first The entire team (Matt and Ron in particular) were extremely helpful through what has been the shortest Car buying experience of my life. We made first contact with Prestige on a Monday evening, identified what we wanted in a vehicle and what our target price was, 24 hours later we were driving off the lot in our brand new XC60s. Rob was especially helpful in thoroughly teaching us the ins and outs of our new vehicles. Overall an outstanding experience top to bottom. Would recommend Prestige Volvo to anyone without reservation. More
Other Employees Tagged: Ron Landstrom
November 27, 2017
Amazing team, great service, very professional and friendly. This dealership is one of the best I've ever worked with. The team is very knowledgeable, friendly and professional. They go above and beyond to mak This dealership is one of the best I've ever worked with. The team is very knowledgeable, friendly and professional. They go above and beyond to make sure the customer is happy and also offer very fair pricing. I will be returning to them for all of my car buying needs going forward. More
Other Employees Tagged: Ron Landstrom
November 07, 2017
Wonderful pleasant experience I purchased my Volvo from Rich Curto in November 2017. Rich was extremely helpful and considerate, went above and beyond to help me chose the car that I purchased my Volvo from Rich Curto in November 2017. Rich was extremely helpful and considerate, went above and beyond to help me chose the car that completely suited my needs, and was an absolute pleasure to work with. The process of purchasing my Volvo was timely and totally seamless and the entire team at Prestige Volvo is fantastic. More
Other Employees Tagged: Pat Masone, Rich Curto
October 17, 2017
BEST place to purchase a Volvo! From start to finish this dealership was outstanding! Every member of the team was knowledgeable and professional. Matthew Haiken & Pat Masone went From start to finish this dealership was outstanding! Every member of the team was knowledgeable and professional. Matthew Haiken & Pat Masone went above and beyond in giving me the best deal on my XC90. They were upfront, open and honest in every aspect of purchasing a vehicle. Ron Landstrom took all the stress out of buying a new vehicle. He is a true professional and his knowledge and understanding of the brand was amazing. Ask for Ron when you arrive, great guy. I've been to a few dealerships, Prestige Volvo is the gold standard. By the way...........my Volvo is AWESOME! More
Other Employees Tagged: Pat Masone, Ron Landstrom
October 06, 2017
Prestige Volvo is There For Us It's very stressful to have to take your car in for a serious issue when you're a busy mom with kids to care for, and prestige volvo gets it. An engi It's very stressful to have to take your car in for a serious issue when you're a busy mom with kids to care for, and prestige volvo gets it. An engine error message showed up while driving with my young children and soon after my car was not driving properly. Thinking 4:30 pm was too late to get service, I called Jay to let him know what was going on anyway. "Come right in" he said. The minute I pulled up the team began diagnosing and repairing the problem. My kids got snacks and we were made to feel assured our problem would be solved, all while visiting staff who know us well. Jay and his team are experts at quickly problem solving and treat me and my family just like family. I'm a customer forever! More
Other Employees Tagged: Jay Rosen, Lindsey Mastroianni , Deena Simmons
September 16, 2017
Terrible sales person Sales performance was terrible needs training in time management distasteful experience with Tod as well as jake in finance and Pat sales manager mus Sales performance was terrible needs training in time management distasteful experience with Tod as well as jake in finance and Pat sales manager must be exposed price hagglers and Jake please return my deposit of $3500 on my cc asap THANK You More
Other Employees Tagged: Pat Masone, Jake Hughes , Todd Garno
September 09, 2017
5 star dealer and staff! Our salesman Ron was great, he was courteous,friendly and knowledgeable! I would highly recommend him. He is an honest salesman! We love our new Vo Our salesman Ron was great, he was courteous,friendly and knowledgeable! I would highly recommend him. He is an honest salesman! We love our new Volvo. More
Other Employees Tagged: Pat Masone, Ron Landstrom , Women at the front desk!
September 06, 2017
Amazing Dealership!!! I took my car in for servicing this past weekend and was blown away by the service at Prestige Volvo. The service department is amazing, from answeri I took my car in for servicing this past weekend and was blown away by the service at Prestige Volvo. The service department is amazing, from answering any and all questions to making sure that my wait was as comfortable as possible. Additionally, while I was waiting for my car to be ready I noticed how the sales team, receptionist and members of the finance team interacted with the customers. I cannot recall the last time when I saw every single person at a car dealership smiling and going out of their way to create the most comfortable experience for their customers. Prestige Volvo creates an experience that is second to none! More
Other Employees Tagged: Jay Rosen, Patricia Sommerville

