Matthew Hedden

Toyota of Scranton responded

Hi Nuppy, Thank you for the fantastic feedback! We’re so glad to hear you experienced fast, friendly service and that our team’s product knowledge and service plan guidance made a difference. It’s wonderful to know their personality and professionalism stood out as well. We also appreciate your comments about our clean, relaxed dealership atmosphere — we work hard to create a space where our guests feel comfortable and well cared for. Thank you again for choosing Toyota of Scranton. We look forward to seeing you next time! Take care, MJ Preno Vice President of Guest Experience

Toyota of Scranton responded

SANDYCRONK, Thank you for the 5-star review and for sharing your feedback. We understand wanting to get the most value for a trade, and we truly appreciate you choosing Toyota of Scranton. We’re glad to hear you’re happy with your new vehicle and hope you enjoy it for many miles to come. If there’s ever anything we can assist with in the future, we’re always here for you. Warm regards, MJ Preno Vice President of Guest Experience

Toyota of Scranton responded

LAURENCOGNETTI, Thank you for sharing your experience! We’re so glad to hear that Kyle was wonderful to work with and that our team made the process easy and pleasant. We truly appreciate your kind words and your trust in Toyota of Scranton. We look forward to assisting you again in the future! Warm regards, MJ Preno Vice President of Guest Experience

Toyota of Scranton responded

KFLONGO91, Thank you for taking the time to share your experience. We’re so happy to hear that Jonathan made your visit a great one and that your pre-owned Highlander was serviced thoroughly and ready to go. We truly appreciate your trust in Toyota of Scranton and hope you enjoy every mile ahead. Warm regards, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

Toyota of Scranton responded

GOLDENS1022, Thank you so much for sharing this wonderful feedback. We’re thrilled to hear that Andrew, Doug, Jonathan, Mathew, and our behind-the-scenes team all helped make your experience exceptional. It means a great deal to us to know you felt supported every step of the way. We truly appreciate you choosing Toyota of Scranton and look forward to being here for you whenever you need us. Warm regards, MJ Preno VP of Guest Experience Toyota of Scranton

Toyota of Scranton responded

MASTERCASTER29, Thank you so much for sharing your experience! We're glad to hear the team worked right alongside you to make sure you were comfortable with your purchase. Congratulations on your new 2025 Toyota Tundra — what a fantastic truck! We truly appreciate your trust in us and look forward to welcoming you back again when the time is right. Enjoy every mile ahead! Warm regards, The Sales Team Toyota of Scranton

Toyota of Scranton responded

SBOLIN22, Thank you for sharing your experience! We’re glad to hear everything was resolved and that our team was able to make things right. We appreciate your understanding and the opportunity to earn your business at Toyota of Scranton. Warm regards, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

Toyota of Scranton responded

Hi DANCINQUEEN1217, Thank you for sharing your experience! We’re so glad to hear that our team was pleasant, friendly, and attentive — and that you enjoyed your visit to our Coffee Shop as well. We truly appreciate your kind words and look forward to seeing you again soon! Warm regards, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

Toyota of Scranton responded

JMZLOMEK, Thank you so much for your kind words! We’re thrilled to hear Matthew was able to provide excellent advice and financing options during your purchase. We’ll be sure to share your praise with him — and we truly appreciate your recommendation! Warm regards, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

Toyota of Scranton responded

mthomas6, Thank you so much for sharing your experience! We’re thrilled to hear that Marco, Rich, and Andrew made your car-buying day such a memorable one. We’ll be sure to pass along your kind words to them — feedback like this reminds us why we do what we do. Congratulations on your new vehicle, and welcome to the Toyota of Scranton family! Warm regards, The Sales Team Toyota of Scranton