Matthew Maynard | Page 39

The work completed cause major problem. Removing and replacing the rear view mirror caused the radio damage and now need replacement The initial repair was at Ferman Ford Collision. The repaired a dent replacing the rear view mirror caused the radio damage and now need replacement The initial repair was at Ferman Ford Collision. The repaired a dent in the roof and broke the windshield. In their work the removed and reinstalled the review mirror. Causing the door lock to malfunction. Referred to Ferman Mini for door lock repair. More

by portermal Verified Customer Verified Customer

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The only words to describe the customer service at this location is Extraordinary! Always leave feeling assured as if a family member attended to me. I trust them with my vehicle and no one else! location is Extraordinary! Always leave feeling assured as if a family member attended to me. I trust them with my vehicle and no one else! More

by fcruz2nyc Verified Customer Verified Customer

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Wishing I could provide a higher rating. Sales Team(s) were effective communicators as I was traveling to pickup the car. I was scheduled to test drive the car at 10:30, but the car did not avail itself u were effective communicators as I was traveling to pickup the car. I was scheduled to test drive the car at 10:30, but the car did not avail itself until hours later due to a battery replacement (dead overnight?) After test driving the car & signing required docs, we again waited hours for the car to come from detailing. (I had a 6 hour drive in front of me!) Buying experience was good, sales team was excellent, but the waits for me were deemed unacceptable. More

by mark.hitchcox Verified Customer Verified Customer

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Fast, friendly, courteous, helped with what I needed. Great attitude, would recommend to friends and family. Positive demeanor, good eye contact and overall a pleasant experience. Great attitude, would recommend to friends and family. Positive demeanor, good eye contact and overall a pleasant experience. More

by sean61 Verified Customer Verified Customer

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We worked with Matthew who gave us a courtesy inspection that broke down what needed to be done and what we should keep an eye on for our upcoming services. We have had both our 60k and coolant flush done t that broke down what needed to be done and what we should keep an eye on for our upcoming services. We have had both our 60k and coolant flush done to keep our Mini running strong. More

by WILDBILL Verified Customer Verified Customer

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Ooooooooooooooooooooooooobooooooooooohpppbopobooobjn hv jbb ijjjjjjhhbbh hv h hv. Hv by vhc vvv bbbh. GJ bh huh bun GJ. In. In. Jjvddzx Hummel by. F 🎊🙏🏽🙏🏽🙏🏽Job bb jbb ijjjjjjhhbbh hv h hv. Hv by vhc vvv bbbh. GJ bh huh bun GJ. In. In. Jjvddzx Hummel by. F 🎊🙏🏽🙏🏽🙏🏽Job bb More

by shevonjames Verified Customer Verified Customer

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Very friendly, great customer service. The service department does a great job explaining charges and the work that needs to be done. I have brought my car in twice both times the work was excellent. department does a great job explaining charges and the work that needs to be done. I have brought my car in twice both times the work was excellent. More

by DanielleB Verified Customer Verified Customer

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It is always a pleasure and hassle free to get my car serviced and they are very helpful with any questions I have about my vehicle And they are very courteous serviced and they are very helpful with any questions I have about my vehicle And they are very courteous More

by Billyboic Verified Customer Verified Customer

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The service was excellent. It was a very expensive repair. Matthew added a car detail and cleaned up my headlight for me. A very appreciated gesture. Only ding is my car was on empty with gas and th repair. Matthew added a car detail and cleaned up my headlight for me. A very appreciated gesture. Only ding is my car was on empty with gas and the service manager was reluctant to add free gas to it. OK'd part of a tank which I needed to get to home. More

by JULIE.THOMAS58 Verified Customer Verified Customer

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It's definitely worth the trip.Love knowing about the It's definitely worth the trip. Love knowing about the (2) year warranty on parts and labor. Love to learn more about what's important to me It's definitely worth the trip. Love knowing about the (2) year warranty on parts and labor. Love to learn more about what's important to me More

by bernarddudley299 Verified Customer Verified Customer

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