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Matthew Reid
Matthew Reid at Volkswagen of Salem

Matthew Reid | Page 7

Merchandising Manager

Volkswagen of Salem

3335 Del Webb Ave NE
Salem, OR 97301

4.2
84 Reviews
4.2

84 Reviews

Write a Review

84 Reviews of Matthew Reid

May 04, 2024

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Employee Rating

I had a great experience with you. .when I had a small issue with the truck you got it in an fixed without any problem... Thank you More

by KEVINKOENIG07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 06, 2024

Volkswagen of Salem responded

Thank you, Kevin! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Volkswagen of Salem, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Gregory Bell Service Manager gbell@lithia.com

March 23, 2024

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Employee Rating

Get you in the car you want! Willing to work out the kinks! Any issues? No problem! They will work with you! Great environment. Check out their goody shop!! More

by JENNIFERMCGHAN1974
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell, Daniel Gonzales, Joshua Hunsaker, Michael Wenzel , Brendon with the VW

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Mar 25, 2024

Volkswagen of Salem responded

Hi Jennifer: Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Volkswagen of Salem are glad to have you as a customer. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

March 05, 2024

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Employee Rating

Our experience was smooth and fun thanks to all who help us And a special thanks to Tyler More

by TONY.CORTES0316
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Reid

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Mar 05, 2024

Volkswagen of Salem responded

Thank you, Tony, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Best Regards, Gregory Bell Service Manager gbell@lithia.com

March 02, 2024

Dealership Rating
Employee Rating

Excellent service. Very down to earth folks who are relatable and professional. Very responsive and glad we could work out a deal. More

by JEREMYELTCOOK
Recommend Dealer
Yes

Other Employees Tagged: Matthew Reid

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Mar 02, 2024

Volkswagen of Salem responded

Thank you, Jeremy, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Gregory Bell Service Manager gbell@lithia.com

February 29, 2024

Dealership Rating
Employee Rating

All good except for pushy sales writer Pushed into service contract when i said no but he kept on . More

by KRAM.PLUMB
Recommend Dealer
No

Other Employees Tagged: Matthew Reid

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Jul 25, 2024

Volkswagen of Salem responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Best Regards, Gregory Bell Service Manager gbell@lithia.com

February 27, 2024

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Employee Rating

Everything went very well. Easiest time I've ever had buying a car. Very helpful. My only complaint is that I sent an email the next day with information that was requested, an More

by ROBOAXE324
Recommend Dealer
Yes

Other Employees Tagged: Matthew Reid

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Feb 28, 2024

Volkswagen of Salem responded

Thanks for sharing about your experience with Volkswagen of Salem. We appreciate your business and hope to see you again soon! Best Regards, Gregory Bell Service Manager gbell@lithia.com

February 26, 2024

Dealership Rating
Employee Rating

Awesome guy in the service department Fast friendly answered all my questions I had for him. More

by FASTFISH89
Recommend Dealer
Yes

Other Employees Tagged: Matthew Reid

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Feb 26, 2024

Volkswagen of Salem responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Volkswagen of Salem. Best Regards, Gregory Bell Service Manager gbell@lithia.com

February 14, 2024

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Employee Rating

Stayed late to get the deal done. Wish the deal was better. But overall folks involved were nice and patient. More

by SUBWAY.UP.0R
Recommend Dealer
Yes

Other Employees Tagged: Matthew Reid

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Feb 14, 2024

Volkswagen of Salem responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Gregory Bell Service Manager gbell@lithia.com

February 11, 2024

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Employee Rating

He listen to what I wanted He made the deal fast and did not try to sell me something else More

by DINALEE79
Recommend Dealer
Yes

Other Employees Tagged: Matthew Reid

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Feb 11, 2024

Volkswagen of Salem responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Volkswagen of Salem, we look forward to having you as a valued customer for many years to come! Best Regards, Gregory Bell Service Manager gbell@lithia.com

January 17, 2024

Dealership Rating
Employee Rating

Listened to my needs and worked well with me on them Didn't try to change my mind and was straightforward More

by MARIAHINOJOS
Recommend Dealer
Yes

Other Employees Tagged: Matthew Reid

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Jan 18, 2024

Volkswagen of Salem responded

Maria, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Gregory Bell Service Manager gbell@lithia.com

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